高档床上用品、客房内保险箱、办公桌、熨斗/熨衣板
查看供应情况

关于克里夫兰莱克伍德温德姆戴斯酒店的点评

2 out of 5
克里夫兰莱克伍德温德姆戴斯酒店
12019 Lake Ave, Lakewood, OH

点评

4.2
10 分 - 超赞。52 条好评，共有 901 条点评" "
8 分 - 还可以。79 条好评，共有 901 条点评" "
6 分 - 一般。157 条好评，共有 901 条点评" "
4 分 - 很差。212 条好评，共有 901 条点评" "
2 分 - 糟糕。401 条好评，共有 901 条点评" "

4.4/10

清洁度

6.0/10

员工和服务

3.6/10

服务设施

3.8/10

住宿条件和设施

3.6/10

环保

点评

2/10 糟糕

Darryl

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
I had my crew stay at this hotel last night. Shower heads were disgusting. There was no hot water. My guys had to take cold showers. No microwaves. No fridge. Overall very disappointing.
2024 年 5 月入住 1 晚

2/10 糟糕

Roaming

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

2/10 糟糕

Andrew，Long Beach

团体旅客
不满意：住宿条件和设施，清洁度
This property is really in need of work. Floors were super dirty, room was shoddy as was the overall property. Beds were super uncomfortable. Shower had that old used feel that makes you feel unclean while getting clean. We left a night early as one night was already more than we should have stayed. The only positive is there weren’t any bugs. I’m not a hotel snob as I’ve stayed in some really cheap hotels and still usually give a decent rating but this was bad enough for even me to be disgusted.
2024 年 4 月入住 2 晚

2/10 糟糕

Nic

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is not a place for families or anyone traveling for vacation. This property has no refrigerators or microwaves in any rooms. I actually had to be moved to the Travel Lodge across the street and that was only slightly better. While checking in, 4 police officers were in the lobby. At night, Lakewood PD would come flying thru the parking lots. Car alarms would go off outside at 3am, almost intentionally. I actually left a day early because it was so horrible. I cannot suggest this location to anyone and I don't think I will be returning to Cleveland, id rather stay in Detroit.
2024 年 4 月入住 2 晚

4/10 很差

Marguerite

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
One nice touch is automatic closet light. Filthy old motel - worst ever. Sticky bathroom floor, no towel rack. No wastebasket. Bed cover had large hole, as did dust ruffles. Unmatched bedclothes. Spackle or grout all over - unit needs to be vacuumed. Spackle and dirt in heater/ac unit.
2024 年 4 月入住 5 晚

2/10 糟糕

Robert

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Locks on the doors were terrible. Had to reload the key at least a dozen times over the weekend. WiFi was basically nonexistent. Never cleaned the room or replaced towels. Bed was supposed to be a queen, but was a double at best, with my feet hanging over the end. Room had an unpleasant smell, had to go to the store to get Febreze to deal with it. Parking lot had a number of large potholes. Was only there because rooms were scarce or overpriced for the eclipse. Would not stay there again.
2024 年 4 月入住 4 晚

2/10 糟糕

Kay

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place was dirty and smelly. The front desk employee was very hard to understand his grunts. Place reaked of pot. Perhaps that was the employees problem! I will never choose Days Inn again.
2024 年 4 月入住 1 晚

4/10 很差

olga

不满意：员工和服务
2024 年 3 月入住 2 晚

4/10 很差

Rodney

不满意：清洁度、员工和服务、住宿条件和设施
Shady
2024 年 3 月入住 1 晚

2/10 糟糕

Fumitada，Mississauga

与家人出行
不满意：住宿条件和设施，清洁度
Staff were nice and courteous but the place I general was very very dirty. We had to ask towels to be replaced because they weren't clean and toilet paper was soaked in water. Floor mop with dirty water Sat outside of our room the entire stay. Not recommended.
2024 年 3 月入住 2 晚

2/10 糟糕

Cesar

不满意：清洁度、员工和服务、住宿条件和设施
Muy descuida, instalaciones y muebles viejos, en mal estado y sucios....
2024 年 3 月入住 1 晚

2/10 糟糕

Adam

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
Very low end hotel. Would never stay here again.
2024 年 3 月入住 2 晚

2/10 糟糕

Ken

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is place is dirty the rooms the beds the pillows everything is disgusting smells like weed
2024 年 3 月入住 1 晚

4/10 很差

James，Toronto

团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
The property is in need of a major update. Beds were comfortable, which is important, but everything else was below what would be expected for Days Inn. About $11 Uber ride to good restaurants and breweries.
2024 年 2 月入住 1 晚

2/10 糟糕

Carlos

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The conditions inside that hotel are terrible, the locks at the entrances to the rooms do not work, there are no towels and toilet paper in the rooms, the TVs only work with one channel, and the smell of cigarette smoke inside the hotel and the rooms are impressive, they moved us to another room and we found exactly the same, in the end we had to change hotels, definitely not to recommend
2024 年 2 月入住 1 晚

2/10 糟糕

mike

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible experience! Terrifying stay.
Run down hotel. Room looked nothing like the pictures on the website. Found a dirty sock on the floor. The only towel in the room was wet stained and hanging on the back of the bathroom door. I had to go to the front desk to get towels. Blacklight showed the shower, the toilet, and the sink were filthy. Pictures attached. The entire hotel smelled of mildew. I could not stay, had to leave and find another hotel at midnight. This is not just a bad review, I intend to pursue compensation for this experience.
2024 年 2 月入住 1 晚

4/10 很差

Howard

不满意：住宿条件和设施
The property is rundown. And the management is obviously trying to keep operating expenses to the bare minimum by eliminating the little things.
2024 年 2 月入住 1 晚

2/10 糟糕

Andrew

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The only employees ever seen were behind the desk, where they had to be. Only one at any one time. The room was truly wretched. Dirty, everything in need of replacement. Dark. Ceiling paint flaking off. It needs significant upgrades to be turned into a homeless shelter that would not be an insult to the human dignity of the homeless.

2/10 糟糕

Lonica

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

2/10 糟糕

Jenna

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚

2/10 糟糕

Ferdi

不满意：清洁度、员工和服务、住宿条件和设施
Dirty
2023 年 12 月入住 3 晚

8/10 还可以

Michael

2023 年 12 月入住 1 晚

4/10 很差

Melissa

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Stay at your own risk
We didn't have many 'affordable' options for a one night stay near downtown so we were left with this hotel in Lakewood (a short drive). As we pulled up to it, we were questioning if it was even open. The exterior of the building was uninviting and in disarray. We found the entrance at the back of the building. I did the check in and was questioning our decision to stay here. There were questionable people in the lobby, transients walking through the parking lot and an overall uneasiness about the hotel. During the check-in process, they made a copy of my driver's license and my credit card, which I was not okay with, at all. I'm not sure I've ever stayed at a place that did that, and having my information on a paper laying on the desk at a questionable hotel was nerve-wracking for me. Needless to say, I've locked that credit card so that no fraudulent charges go through. I will say that the bed was comfortable but everything else about the room was disgusting. The carpet was gross, the walls looked like they were painted by a blind person. The curtain rod was falling off the wall and the curtains might as well had been sheer. There was no chain link lock on the interior door and the smoke detector was unplugged from the ceiling and shut laying on the dresser. Housekeeping, if they even have it, left dried snot in the sink, a washcloth and a bath mat (no bath towel but we wouldn't be taking a shower during our stay) and 1/3 of a roll of toilet paper. I will NEVER stay again
2023 年 12 月入住 1 晚

2/10 糟糕

rochelle d.

团体旅客
不满意：服务设施
Worst hotel I have ever been to. I was traveling with a group and they had rooms as well. Upon entering the hotel we knew it was bad but once we got the key and entered our room, it was more then we could take and all of us demanded our money back so we could find a different hotel. It’s a smoking hotel and there were cig butts in the hall and in our room. Cig burns in the comforter and bloody towels piled up in the hall. Our room had one outlet that worked and no lights or tv worked. Needless to say we will never stay here or recommend.
2023 年 12 月入住 1 晚

2/10 糟糕

angie

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is the worst hotel we have every stayed at. Stunk like smoke in the lobby, mold smell and smoke smell in the room. Rude front desk staff. No breakfast provided in the breakfast room. I would not recommend this property and remove it from Expedia listing. It does not deserve the Days inn name.
2023 年 12 月入住 2 晚

2/10 糟糕

Amber

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don’t stay here
This place was a dump. Old, unsightly furniture. Paint was peeling on the doors and door frames.In the room, the mirror was slanted, furniture had scratches, blemishes, and peeling paint. There was no ice bucket and when I went to the front office to get one, they told me there wasn’t any. So, I had to triple bag ice that of course melted by morning. They had to relocate me to another room, because the room I was in had no blow dryer. Then, when moved, had to have staff come in to program the tv. It required a password that they didn’t have, I was shocked how bad this place was, especially, the money I spent for one night - over $100.00
That’s my ice bucket
2023 年 12 月入住 1 晚

6/10 一般

真实旅客

与家人出行
不满意：清洁度
There was a hole in the bathroom wall and the website said they have a fitness center and there was not one.
2023 年 12 月入住 1 晚

2/10 糟糕

Kala

2023 年 12 月入住 1 晚

2/10 糟糕

paul

不满意：清洁度、服务设施、住宿条件和设施
When i parked my car a Door Dash Driver ask me if I had a club for the steering wheel This is a totally smoking motel. The front desk moved me to another motel close by
2023 年 12 月入住 2 晚

8/10 还可以

David

满意：员工和服务，清洁度
Check in staff very friendly
2023 年 12 月入住 1 晚

2/10 糟糕

Carlos

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Terrible place, dirty and neglected
The place is in terrible condition, everything is dirty. The bathroom in the room is in poor cleaning conditions and the beds seem to have not had their sheets changed. Everything was dirty and in disrepair throughout the place.
2023 年 12 月入住 1 晚

2/10 糟糕

Nicole

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Horrible room and hotel! Disgusting and unsanitary. Sheets weren’t cleaned, door didn’t fully lock, sticky floors. We barely slept until we could get another hotel, didn’t even sleep in the bed (slept on top) of everything.
2023 年 12 月入住 1 晚

2/10 糟糕

Michael

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not what you think it would be...
Hotel was run down, dirty, mold in the shower and down right creepy. The girl at the desk was nice and friendly, that's all I can say about this property. You would think by putting Wyndham at the end it would be somewhat decent...NOPE, duped by Wyndham for the last time.
2023 年 11 月入住 1 晚

6/10 一般

Diane

与家人出行
满意：客房舒适度，清洁度
不满意：员工和服务
I stood in the front lobby shouting for awhile and no one came... then I called their number, heard the phone ringing behind the desk, and lo and behold, a person appeared!! The first room I was given had light bulbs missing from the fixtures. I took the second. It was clean. The whole place stank of old cigarette smoke, though it is non smoking now. One blanket on the bed only. No bed spread. One set of towels in the room and one roll of tp, though I had registered as two people. The front desk did give me extra towels when I asked, but said I'd have to wait for the maid to come to my room. She didn't come I saw the maintenance man. He kindly got me TP. I told him which room needed light bulbs, so he could take care of it. The breakfast was instant oatmeal, cereal, muffins, coffee and cocoa. No juice or fruit. I don't mind old places or fixtures. I am chagrinned by paint splatters on the walls, floors and bathroom fixtures. But then, at least they are trying to make it look nice - I think... as the paint did not match any that I actually saw anywhere... hmmm..
2023 年 11 月入住 1 晚

2/10 糟糕

Logan

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
BEDBUGS
2023 年 11 月入住 1 晚

2/10 糟糕

Nzimbu

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 11 月入住 1 晚

6/10 一般

Matthew

不满意：住宿条件和设施，服务设施
The towels are for babies...wouldn't even wrap around my thigh.
2023 年 11 月入住 1 晚
Maureen 于 2023年11月24日 的回复
Im sorry your experience with us wasn't to your satisfaction. Have you had asked us for another towel we would have gladly given you one. Our towels are normal size you must have been using the hand towel? But we appreciate your feedback and look forward to your next stay with us!

2/10 糟糕

Tabitha

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Gross Hotdl
The room was dirty and the bathroom window wouldn’t shut. I’ve been trying to get a refund because we didn’t stay. We immediately left.
2023 年 11 月入住 1 晚

10/10 超赞

aaron

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2023 年 11 月入住 2 晚

2/10 糟糕

Tina

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Smelt like marijuana no breakfast couldn’t sleep due to the slamming of doors all night toliet wouldn’t hardly flush very unsatisfactory
2023 年 11 月入住 1 晚
Maureen 于 2023年11月24日 的回复
I'm sorry your stay with us wasn't to your satisfaction. We have a breakfast from 6:30am-9:30am, I am so sorry you missed it. I am looking forward to your next stay with us!

2/10 糟糕

Craig

不满意：住宿条件和设施，员工和服务
They lost my Expedia Reservation, I had to pay full price because it was late at night and I couldn't go elsewhere. Once I received a room, the door lock was broken, which the Front Desk Associate admitting that he forget. Parking Lot not well lit.
2023 年 10 月入住 1 晚

6/10 一般

Grove

2023 年 9 月入住 1 晚

2/10 糟糕

SRINIVAS

不满意：清洁度、员工和服务、住宿条件和设施
Property in vrry bad condition. Not as advertised Pictures shown on website are not showing the correct property condition . Raised a ticket for refund. Did not stay in the property.
2023 年 10 月入住 1 晚

2/10 糟糕

Luigi

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
You absolutely cannot advertise a property with a kicked in bathroom door, broken bathroom light shade over the mirror that is likely to fall and hurt someone, moldy and filthy bathtub, kicked in from door frame and condom wraps on the floor. I have pictures if you want to see...Shame on you Expedia!!
2023 年 10 月入住 1 晚

6/10 一般

Jeremy

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room wasn’t like picture and just dirty. The breakfast was a joke! Smoke detectors, we’re covered up, and smelled like smoke
2023 年 10 月入住 1 晚

2/10 糟糕

Jeremy

2023 年 10 月入住 4 晚

4/10 很差

Daniel

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
This was the filthiest hotel I've ever been in. We looked at 3 rooms and each one was worse than the one before. Mold on the sheets, the smell of vomit, blood on the hallway walls, a non-smoking room that smelled of cigarettes. The acting manager, Jay, was very patient, apologetic and accommodating, offering us a room at a nearby hotel, the Travelodge, at the same rate. We took it. Your advertisement says coffee maker and refrigerator. We were told by Jay that the rooms don't contain either. You need to update your website.
2023 年 10 月入住 2 晚

4/10 很差

Ernest

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
A terrible place to stay. Breakfast was a sham. No room service. Poor desk help.
2023 年 10 月入住 3 晚

2/10 糟糕

Dave

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
DO NOT STAY HERE!! This is an awful hotel. It’s dirty. Transients walking around. Police patrolling due to illegal activities. We stayed for 4 hours then checked out the same day and stayed somewhere else. They wouldn’t refund me either but at least we didn’t get hurt. The final straw was when we arrived back from dinner the cops were in the parking lot and they were interviewing people and asked us a few questions. We told him our experience and he said “doesn’t surprise me”. Look at their other reviews if you think I’m lying. I also have pictures of our room, the door and the cops around.
2023 年 10 月入住 2 晚

2/10 糟糕

Earnie

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
This was the worst place we have ever stayed! There was such a strong smell of cigarette smoke. It was in disrepair, dirty, and loud! We had two sheets on our beds instead of comforters, and one of those had a cigarette hole burned through it! On our beds were one towel and one washcloth each! The hair dryer was broken in half!! I just wish I could post pics! We paid $230 for one night when it was said and done!! Expedia should never offer rooms from this place again!!