Cleveland Hotel with Pool

"Nice bed, great location"

"Room was very clean, bed was a great nights rest, breakfast was good. Staff great! Will definitely start again"

"Breakfast needs a high graded. "

"Clean room"

"Enjoy my stay "

"Great"

"First, we were checked into a room that had not been cleaned. The second room we got was absolutely filthy, sticky floors.The room was in bad shape. No a safe area either. Will never stay again. "

"The hotel is very clean , nice and very affordable. The breakfast is a great bonus. "

"I recently stayed at this property and had a very concerning experience. During my stay, I encountered what appeared to be bed bugs, which I reported immediately and documented. What was equally concerning was how the situation was handled afterward. I was told Kenyon (The Manager) would follow up, but despite calling the hotel numerous times and sending multiple emails, I received little to no communication. It took repeated effort on my end just to get a brief response. When I did connect with Kenyon, the interaction was rude, and extremely dismissive and lacked urgency, which is not appropriate given the nature of the issue. I was also told at the front desk that a resolution would be provided, but there has been no follow-through. Regardless of where you stay, situations can happen. What matters is how they are handled, and in this case, the lack of communication and accountability was disappointing. I would strongly recommend that future guests carefully inspect their rooms upon arrival.. OR better yet.. Just stay elsewhere, not worth the BED BUGS and rude manager. "