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Surfside Apartments Playa Carmen

3.0 star property

Choose dates to view prices

Surfside Apartments Playa Carmen provides dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is HK$620
HK$701 total
includes taxes & fees
22 May - 23 May
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About this property

Surfside Apartments Playa Carmen

  • Apartment near Santa Teresa Beach
  • Surfside Apartments Playa Carmen provides dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • Other perks at this apartment include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a lift and smoke-free property
    • Tour/ticket information
  • Room features
  • All guest rooms at Surfside Apartments Playa Carmen include comforts, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with rainfall showers and baths or showers
    • 32-inch flat-screen TVs with cable channels
    • Separate sitting areas, separate dining areas and kitchens

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Property Registration Number 45545396

Frequently asked questions

Is Surfside Apartments Playa Carmen pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Surfside Apartments Playa Carmen?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Surfside Apartments Playa Carmen on 22 May 2026 start from HK$620, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surfside Apartments Playa Carmen?

Self-parking is free at this property.

What time is check-in at Surfside Apartments Playa Carmen?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Surfside Apartments Playa Carmen?

Checkout is at 11:00 AM.

Does Surfside Apartments Playa Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Surfside Apartments Playa Carmen located?

Situated near the beach, this apartment building is within 2 miles (3 km) of Carmen Beach, Santa Teresa Beach and Playa Mal País. Cocal Beach and Grande Hermosa Tidepool are also within 3 miles (5 km).

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Reviews

Reviews

6.8

8.8

Cleanliness

6.8

Amenities

7.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

10/10 Excellent

George

Liked: Cleanliness, room comfort, communication

Much better than expected. Highly recommend. What?

We were cautious because of prior ratings but the hotel turned out to be outstanding. I would highly recommend it, very clean, good communication I’d give it a solid 9 out of 10 and a great walking location.
Stayed 5 nights in Jan 2023
Verified

2/10 Terrible

MR. DERICK GORDON

Disliked: Amenities, property conditions & facilities, communication
Easy to break in. Sliding doors can be opened easy even when was locked. The room is not maintain the walls are with mosquito blood all over the place.the bed was not clean. The refrigerator is too small. And much more.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Annick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un endroit confortable, spacieux très bien situé!!
Stayed 1 night in Dec 2021
Verified

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Room comfort

Überteuert

Positiv: Nähe zum Strand, Größe des Zimmers Negativ: Bau- und Strassenlärm, keine(wie auf der Homepage versprochene tägliche Zimmerreinigung)
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Jota

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Las habitaciones son estupendas. El trato de la dueña fue excelente. La ubicación esta genial....faltaría un acceso más directo a la playa, la ubicación en la página de Expedia está mal y no fue fácil de encontrar....La propietaria tuvo que indicar cómo llegar. La zona está bien, pero las carreteras de acceso son un desastre....y la calle principal de la zona, lo peor, sin asfaltar...cuando llueve, es un barrizal
Stayed 2 nights in Sep 2021