室外游泳池，8:00 至 18:00 开放，池畔遮阳伞，日光浴躺椅
查看供应情况

关于新聚源旅馆的点评

3.5 out of 5
新聚源旅馆
56 Park Beach Road, Coffs Harbour, NSW

点评

8.6

超赞

10 分 - 超赞。179 条好评，共有 404 条点评" "
8 分 - 还可以。155 条好评，共有 404 条点评" "
6 分 - 一般。49 条好评，共有 404 条点评" "
4 分 - 很差。16 条好评，共有 404 条点评" "
2 分 - 糟糕。5 条好评，共有 404 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

8.6/10

服务设施

7.8/10

住宿条件和设施

6.0/10

环保

点评

10/10 超赞

Kylie

与家人出行
满意：客房舒适度，清洁度
Little Gem
This place is an absolutely gem and the owners are very friendly and very helpful. There is a shopping centre right across the road and take away places are very close as well
2023 年 11 月入住 1 晚

8/10 还可以

patrick

团体旅客
满意：客房舒适度，清洁度
Good times
2023 年 4 月入住 3 晚

10/10 超赞

Cecilia

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Comfortable, clean, maintained. Heated pool was heavenly. Everything in working order which is rare. Conveniently located. Quiet grounds. Lovely management. Highly recommended.
2022 年 12 月入住 1 晚
Eddy & Kathy 于 2022年12月14日 的回复
Hello Cecilia & family, Thank you for your excellent review :) It was so nice meeting you all. We're so glad you enjoyed your stay and your fantastic feedback! We look forward to seeing you again next time you're in Coffs Harbour. Take care from the Managers Eddy & Kathy

2/10 糟糕

Geoff Mehden

2021 年 12 月入住 6 晚

10/10 超赞

Salma

与家人及幼儿出行
满意：住宿条件和设施
Very friendly staff No daily cleaning
2021 年 12 月入住 4 晚
Kathy & Eddy 于 2021年12月25日 的回复
Hello Salma, thank you for your review. We are a 3 and half star accommodation, we don't provide daily cleaning. Thank you for staying with us. Take care & stay safe!

10/10 超赞

Emlyn

与家人出行
满意：清洁度
Clean, Spacious and Comfortable
Surprisingly large with a full suite of amenities, this is an excellent choice of accomodation that makes for a comfortable trip. There are plenty of facilities close by which makes the location all the more attractive
2021 年 5 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
It was a very clean stay. Our garden room was away from the road and we did not get any street noise. I was not so happy with the inter-room noise, however. We could hear every word from the woman next door on her phone late at night, as well as her TV from our main bedroom which was not conducive to sleeping well.
2021 年 5 月入住 2 晚
Eddy & Kathy 于 2021年05月28日 的回复
Hello, thank you for your review. We're so glad you enjoyed your Garden Villa. We apologise for any inconveniences caused, but we can't rectify a problem if we don't know anything about it, we would have been happy to help any way we can to make your stay as enjoyable as possible. We hope to see you again next time you're in Coffs Harbour. Take care from the managers Eddy & Kathy

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We’ve stayed in a few different rooms at this accommodation site over the years. It’s off the highway, it’s close to shops, it’s a neat, clean, quiet place to stay for quick stopovers on your way north.
2021 年 5 月入住 1 晚
Eddy & Kathy 于 2021年05月7日 的回复
Hello, thank you for your lovely review. It really makes all the hard work worthwhile when you read reviews like yours. We hope you continue to stay here at Aqua Villa and we'll certainly look after you. Take care from the Managers Eddy & Kathy

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Had everything we needed - kitchen, washing machine, pool, games room & friendly owners
2021 年 4 月入住 4 晚
Manager 于 2021年04月13日 的回复
Hello, thank you for your fantastic review. See you next time you're in Coffs Harbour. Take care from the Managers Eddy & Kathy

6/10 一般

David

与家人出行
It was ok, did not live up to 8.6 rating.
Pool was supposed to be heated, the catch is it is solar heated so if not sun, not heat. Place was pretty average for 8.6 rating. It was very close to theplaza which I guess is a plus if you were staying longer.
2021 年 3 月入住 1 晚
Eddy & Kathy 于 2021年04月5日 的回复
Hello David, We are sorry that you feel this way, we can do many things, but controlling the sun is not one of them! If anything, we have had compliments about the pool being warmer than the ocean water. I guess it's different for everyone. We are only a 2 minute walk to Park Beach Plaza, which is very convenient for our guests for any length of stay. We are extremely proud of our rating that our guests on Hotels.com have given us :) We hope that you come and stay with us again for longer next time. Take care from the managers Eddy & Kathy

10/10 超赞

Olive

与家人出行
满意：客房舒适度，清洁度
2021 年 3 月入住 1 晚
Eddy & Kathy 于 2021年04月5日 的回复
Hello Olive, thank you for your fantastic rating! We hope to see again next time :) Take care from the Managers Eddy & Kathy

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
The aqua villa is a beautiful resort with the friendliest people you could meet running the resort. It was very easily accessible, very welcoming staff and the rooms are fantastic. We will definitely be back again very soon.
2021 年 2 月入住 1 晚
Kim 于 2021年03月2日 的回复
Thank you for this great review. Regards Management

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
Property was clean and tidy, nothing flash but everything was just fine.
2021 年 2 月入住 1 晚
Eddy & Kathy 于 2021年02月16日 的回复
Thank you for your rating :)

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Was perfect accomodation for our family. Amenities were great and the unit was spacious. We had a great stay.
2021 年 1 月入住 6 晚
Eddy & Kathy 于 2021年02月16日 的回复
Thank you for your fantastic rating. We're so glad you enjoyed your stay :)

10/10 超赞

Maria

满意：清洁度、服务设施、住宿条件和设施
2021 年 1 月入住 7 晚
Eddy & Kathy 于 2021年02月16日 的回复
Thank you Maria for your wonderful rating :)

10/10 超赞

stephen，central coast

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Staff are very friendly and helpful. Very relaxing place to stay close to everything.
2021 年 1 月入住 7 晚
Eddy & Kathy 于 2021年01月26日 的回复
Hello Stephen, Thank you for your fantastic rating. It was so nice meeting you and your family. We're so glad you enjoyed your stay and we look forward to seeing again next time you're in Coffs Harbour. Take care from the managers Eddy & Kathy :)

10/10 超赞

kylie

2020 年 12 月入住 6 晚
Eddy & Kathy 于 2021年01月26日 的回复
Hello Kylie, Thank you for your excellent rating! We hope to see again soon :) Take care from the Managers Eddy & Kathy

8/10 还可以

Michael

2020 年 12 月入住 1 晚
Eddy & Kathy 于 2021年01月5日 的回复
Hello Michael, Thank you for your rating, we really appreciate it! Take care and stay safe from the managers Eddy & Kathy

10/10 超赞

真实旅客

团体旅客
满意：清洁度、服务设施、住宿条件和设施
The location was close to our friends nearby, and not far from the beach and the big shopping mall. The comfort - beds, pillows, sofa etc - all comfy. Lack of noise. The friendliness and helpfulness of the owners (whose names were Cathy and Eddy I think.
2020 年 11 月入住 1 晚
Manager 于 2020年11月30日 的回复
Hello, Thank you for your wonderful review. We're so glad you enjoyed your stay. Thank you for listing all the most popular things guests love about Aqua Villa! We look forward to seeing back here again next time you're in Coffs Harbour. Great memory, by the way :) Take care from the Managers Eddy & Kathy

10/10 超赞

真实旅客

满意：客房舒适度，清洁度
2020 年 11 月入住 4 晚
Eddy & Kathy 于 2020年11月30日 的回复
Thank you for your fantastic rating :)

8/10 还可以

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The staff communicated well, the room was clean and had every need.
2020 年 11 月入住 1 晚
Manager 于 2020年11月12日 的回复
Thank you for your wonderful review, we really appreciate it :) We hope to see again next time you visit Coffs Harbour. Take care from the Managers Eddy & Kathy

10/10 超赞

Stephen

满意：客房舒适度，清洁度
2020 年 10 月入住 2 晚
Manager 于 2020年11月3日 的回复
Hi Stephen, Thank you for your excellent rating. We hope to see you again next time you visit Coffs Harbour, take care from the Managers Eddy & Kathy

8/10 还可以

真实旅客

2020 年 10 月入住 1 晚
Manager 于 2020年11月3日 的回复
Hello, Thank you for your great rating. We hope to see you again soon. Take care from the Managers Eddy & Kathy

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2020 年 10 月入住 1 晚
Manager 于 2020年10月14日 的回复
Thank you for your awesome star rating.

10/10 超赞

Sharon，Tamworth

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
A great place to stay. Close to everything. Wonderful couple in reception. Fabulous ammenities
2020 年 10 月入住 1 晚
Manager 于 2020年10月14日 的回复
Hello Sharon, Thank you for your wonderful review. We're so glad you enjoyed your stay and also that it was close to everything and your unit had everything you needed. We hope to see again next time. Take care from the Managers Eddy & Kathy

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Friendly helpful staff, in a good location. Our room was clean and tidy on arrival. The wifi signal strength could have been better.
2020 年 9 月入住 5 晚
Manager 于 2020年10月14日 的回复
Thank you for your fantastic review. We're so glad you enjoyed your stay. Our WIFI has just recently been boosted, so hopefully next time you stay you won't have any problems. Thank you for your feedback. Take care from the Managers Eddy & Kathy

8/10 还可以

真实旅客

2020 年 8 月入住 2 晚
Manager 于 2020年10月14日 的回复
Thank you for your great star rating.

10/10 超赞

Sean，Newcastle

与配偶出行
满意：服务设施，清洁度
Room was spotless, grounds were immaculate and staff were very friendly and helpful.
2020 年 7 月入住 1 晚
Manager 于 2020年08月4日 的回复
Hello Sean, Thank you for your excellent review, we really appreciate your time. It was so nice to meet you and we're so glad you enjoyed your stay. We look forward to seeing again next time you stay :) Take care & stay safe, from the Managers Eddy & Kathy

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意：服务设施，清洁度
Definitely recommend staying here. Was perfect for central point, facilities and comfortable sleeping arrangements
2020 年 7 月入住 1 晚
Eddy & Kathy 于 2020年07月31日 的回复
Hello, Thank you for taking the time to give us a nice review and also recommending us, we really appreciate your time. We're so glad you had a great time here and we hope to see again sometime. Take care & stay safe, from the Managers Eddy & Kathy

10/10 超赞

Damian

满意：客房舒适度，清洁度
Great stay at Aqua Villa
Aqua Villa Resort is in a perfect location for access to shops and the beach. Check in was simple and management extremely helpful throughout my stay. Would highly recommend
2020 年 7 月入住 14 晚
Eddy & Kathy 于 2020年07月31日 的回复
Hi Damian, Thank you for your fantastic review. We're so glad you enjoyed your time here and convenient to all amenities. We look forward to seeing you next time. Take care & stay safe, from the Managers Eddy & Kathy

10/10 超赞

Robyn，Newcastle

与家人出行, 商务旅客
满意：服务设施，清洁度
Aqua Villa was clean, comfortable and close to everything we needed. The staff were friendly and helpful. The room had everything we needed and more. We look forward to staying here again. Fantastic couple of days away.
2020 年 7 月入住 2 晚
Eddy & Kathy 于 2020年07月31日 的回复
Hi Robyn, Thank you for your wonderful review. We're so glad you enjoyed your stay and we hope you can come back another time. Take care & stay safe, from the Managers Eddy & Kathy

10/10 超赞

Evelyn

与家人出行
满意：客房舒适度，清洁度
Sehr nette Besitzer, extrem sauber, gut ausgestattet Küche und sehr zentral gelegen.
2020 年 7 月入住 1 晚
Manager 于 2020年07月11日 的回复
Thank you so much for your wonderful review. We really appreciate your time. It was lovely meeting you. We're so glad you enjoyed your stay and we have been working hard to improve Aqua Villa, so thank you for the pat on the back :) We hope to see again sometime. Take care from the Managers Eddy & Kathy

8/10 还可以

Marika

与家人出行
满意：客房舒适度，清洁度
Good value
Good for a couple of nights. Clean and good value. Very close to shopping centre. Bonus having a games room with table tennis and pool.
2020 年 6 月入住 2 晚
Manager 于 2020年06月20日 的回复
Hi Marika, Thank you for your fantastic review. We really appreciate your time. We are so glad you enjoyed your stay and we hope to see again on your next trip. Take care from the Managers Eddy & Kathy

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The villa was a great size, beds were comfy and the entire property is very well maintained.
2020 年 6 月入住 2 晚
Eddy & Kathy 于 2020年06月9日 的回复
Thank you for your wonderful review. We're so glad you enjoyed your stay and we hope you tell your friends and family and come back and visit us again. Take care from the Managers Eddy & Kathy

6/10 一般

Marc

与家人出行
满意：客房舒适度
不满意：员工和服务
Could be good but service poor
This could be a good place, got good bones and setting, but our townhouse was a little tired in some respects. Check-in was pretty ordinary, lady at front desk was not very welcoming and not happy at all we couldn't check in before 8pm (we had a 4 hour drive after kids sport and couldn't get there any earlier). Tried to make it easier for her - do you want to leave a key out in a safe place? No we don't do that was the tearse reply. Really, i'm giving you money and trying to help here! Whatever.
2020 年 3 月入住 2 晚
Manager 于 2020年03月10日 的回复
At the time of booking, we send an email to notify of our reception hours. As explained for your safety and the safety of all guests we do not leave keys out, unless you are a known guest. We are currently in the process of repainting all units, so this is being addressed.

8/10 还可以

真实旅客

与配偶出行
满意：服务设施，员工和服务
I like the facilities in our unit, the pool and surrounds were great. Could have been cleaner.
2020 年 3 月入住 4 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The property is in a perfect position with near by shopping center within walking distance and public transport
2020 年 2 月入住 2 晚
Manager 于 2020年03月1日 的回复
Thank you for your feedback. We look forward to seeing you again sometime soon.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
When booking I specifically booked a 2 Bedroom Garden Villa as we needed ground floor bedrooms. On our way to the hotel I received a phone call saying “where are you we want to go home” this was at 4:30pm when check in didn’t close till 8pm the woman on the phone was extremely rude. Upon getting to the hotel I went to the front desk where the woman from the phone was about to leave. When booking in she said “we’ve given you an upgrade” I asked if the upgrade was still ground floor and she said “no and we have nothing left” at this point we would have left however there was no accommodation left in Coffs that would suit our needs. During the booking process I specifically asked for the single beds to be joined. This also was not done. The accomodation was run down and needed renovations. There is also a $60 fee if you don’t take out your own rubbish or wash and dry your own dishes. This was not stated anywhere prior to booking. All in all a negative experience.
2020 年 2 月入住 1 晚
Manager 于 2020年02月26日 的回复
Thank you for the feedback. Yes you specifically booked a two bedroom garden villa, but nowhere on your booking does it state you required a ground floor unit. None of the units have the capacity to make the beds into a double, this type of unit needs to be booked. Slightly confused about your statement of we want to go home, as we actually live on site?

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location for the event we were attending
2020 年 2 月入住 1 晚
Manager 于 2020年02月26日 的回复
Thank you for the feedback. We look forward to seeing you again sometime soon.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 1 晚
Manager 于 2020年02月5日 的回复
Thank you for your feedback. We look forward to seeing you again sometime soon.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our family had a wonderful one night stay with an upgrade to a townhouse. Everything was perfectly clean and all amenities were perfect including a everything you need to cook a BBQ. Would highly recommend.
2020 年 1 月入住 1 晚
Manager 于 2020年01月29日 的回复
Thank you for your feedback. We look forward to seeing you again sometime soon!

10/10 超赞

真实旅客

满意：服务设施，清洁度
2020 年 1 月入住 1 晚
Manager 于 2020年01月29日 的回复
Thank you for your feedback. We look forward to seeing you again sometime soon!

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The garden villa was a nice self-contained unit, the pool and games room were very popular with the kids. The managers were lovely people.
2020 年 1 月入住 5 晚
Manager 于 2020年01月29日 的回复
Thank you for your feedback. We look forward to seeing you again sometime soon!

6/10 一般

真实旅客

与家人出行
The pool was lovley. The shower wasnt, the fan didnt work, the tv reception was horrible. The lady at check in wasnt all that nice
2020 年 1 月入住 2 晚
Manager 于 2020年01月24日 的回复
Thank you for the feedback. We recommend for future that any issues are raised with management immediately so they can be rectified.

6/10 一般

Andrew

与家人出行
满意：清洁度
Far from my favourite...
Apartment was old and tired. Multiple signs warning us to ensure we’d locked all doors before bed and not left anything outside after dark was helpful, but also got me thinking about what event/s prompted the need. Barbed wire on fencing around the perimeter added to thoughts on safety (or lack thereof?!) The number of smokers in the enclosed garden area meant the kids and I copped a lung full of smoke whenever leaving the apartment or having our windows open - this was unpleasant. Pool area was great though and well maintained - kids had fun in that space.
2020 年 1 月入住 1 晚
Manager 于 2020年01月22日 的回复
Thank you for the feedback.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room swas exactly what we needed for the price. Staff were very friendly and helpful. Thanks
2020 年 1 月入住 1 晚
Manager 于 2020年01月22日 的回复
Thank you for the feedback. We look forward to seeing you again sometime soon.

10/10 超赞

真实旅客

满意：住宿条件和设施，清洁度
2020 年 1 月入住 1 晚
Manager 于 2020年01月22日 的回复
Thank you for the feedback. We look forward to seeing you again sometime soon.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ｗｏｎｄｅｒｆｕｌ！！
大型スーパーに近く便利で　室内も清潔で快適にすごせました。 フロントの方もフレンドリーで感じがよく、次回も利用したいです（＾＾）ｖｖｖ
2019 年 12 月入住 15 晚
Manager 于 2020年01月23日 的回复
Thank you for your feedback. We look forward to seeing you again.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value for money Loved walking out our door to pool Clean Well supplied kitchen Good storage for holiday unit
2020 年 1 月入住 3 晚
Manager 于 2020年01月11日 的回复
Thank you for the feedback. We look forward to seeing you again sometime soon.

8/10 还可以

Dodeson，Melbourne Vic

与配偶出行
满意：服务设施，清洁度
We really liked having the pool. The room was simple but had what we needed. Not quite a resort but satisfactory. It was one of the cheapest places we found and so it suited most of our needs.
2020 年 1 月入住 7 晚
Manager 于 2020年01月10日 的回复
Thank you for the feedback. We look forward to seeing you again sometime soon.