住宿场地

关于太平洋码头公寓酒店的点评

4 out of 5
太平洋码头公寓酒店
22 Orlando Street, Coffs Harbour, NSW

点评

8.8

超赞

10 分 - 超赞。274 条好评,共有 519 条点评" "
8 分 - 还可以。176 条好评,共有 519 条点评" "
6 分 - 一般。46 条好评,共有 519 条点评" "
4 分 - 很差。15 条好评,共有 519 条点评" "
2 分 - 糟糕。8 条好评,共有 519 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

9.0/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Sau Wun

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Nice to stay
客房整潔,很大很舒適,廚房設備齊全,而且清潔,非常滿意! 酒店位置不錯。

8/10 还可以

James

与家人出行
满意:服务设施
It was a nice plaCD e to stay. All is good thank you.
2024 年 4 月入住 1 晚
Kelli 于 2024年04月14日 的回复
Hi James, thank you for choosing to stay with us. We appreciate you taking the time to leave us a review. We look forward to welcoming you next time you're staying in Coffs.

10/10 超赞

Elaine

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Like the nice layout of the apartment with balconies.
2024 年 4 月入住 1 晚
Kelli 于 2024年04月12日 的回复
Hi Elaine, thanks for choosing to stay with us and taking the time to leave a review.

8/10 还可以

Zoran

满意:住宿条件和设施,清洁度
2024 年 4 月入住 4 晚
Kelli 于 2024年04月12日 的回复
Hi Zoran, thanks for choosing to stay with us and taking the time to leave a review.

8/10 还可以

Stephen,Jamboree Heights

2024 年 4 月入住 1 晚
Kelli 于 2024年04月29日 的回复
Hi Stephen, Thank you for choosing to stay with us. We appreciate you taking the time to leave us a review. We are so pleased you enjoyed your stay and look forward to welcoming you next time you are in Coffs. Happy travels.

8/10 还可以

Charlene

满意:住宿条件和设施,清洁度
2024 年 4 月入住 2 晚
Kelli 于 2024年04月17日 的回复
Thanks for taking the time to leave a review Charlene. We appreciate you choosing to stay with us and are glad that you enjoyed your stay. We look forward to welcoming you next time you stay in Coffs.

10/10 超赞

Yinny Yan Hui

满意:住宿条件和设施,清洁度
2024 年 2 月入住 1 晚
Kelli 于 2024年02月14日 的回复
Thanks for the great review Yinny. We appreciate you choosing to stay with us and look forward to welcoming you next time you stay in Coffs.

10/10 超赞

SUZANNE

满意:住宿条件和设施,清洁度
Travelled with my daughter and 2 grandchildren. Could not fault the property, apartment was spacious and immaculate, so close to everything that we wanted. Lucas the maintenance man was very quick to fix a shower door and friendly. The pools were great, nothing was a trouble. .Also having a service half way through the stay was very convenient. would recommend and stay again. Happy New year to you all. :)
2023 年 12 月入住 7 晚
Kelli 于 2024年01月24日 的回复
Hi Suzanne, thank you for the great review. We are so pleased you enjoyed your stay; thank you for choosing us. We look forward to welcoming you next time you are in Coffs.

10/10 超赞

jamie-lee,merrimac

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
great 4 familys with young children, air cons in all rooms, only dowfall was the cot and highchair i had hired through the property was not in apartment wen arrived and as we previously stated 2 management we would b cheking-in quiet late at night and was told they noted this on my booking so unable 2 contact reception at the time we arrived it was a very long exhausting night having 2 chase around my almost 2yr old at ridiculous hrs due 2 not having my hired items (cot ) i had already paid in advance 4 , had 2 send partner 2 reception 1st thing nxt morning and was told they would have it sent up 2 my apartment asap after waiting all bloody day with a very grumpy toddler finally just b4 reception closed it was 4.45pm that afternoon b4 they had the maintenance man bring them 2 my apartment (when it was all clearly stated and aparently noted on my booking) how ??
2023 年 12 月入住 2 晚
Kelli 于 2023年12月21日 的回复
Hi Jaime-Lee, Please accept our sincerest apologies in regards to the cot and high chair. Management has spoken to those concerned. We have refunded the fees for both the cot and the highchair. Thank you for choosing to stay with us, we hope to see you next time you are staying in Coffs.

10/10 超赞

Mark

与家人及幼儿出行
满意:住宿条件和设施,清洁度
Lovely stay, super friendly staff.
2023 年 12 月入住 2 晚
Kelli 于 2023年12月18日 的回复
Hi Mark, Thanks for choosing to stay with us and taking the time to leave a review. We are pleased you enjoyed your stay and look forward to welcoming you next time you're in Coffs.

10/10 超赞

Tracey

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Lots of room in a 3bed apt, and good breeze and aspect. Good kitchen setup. Great location to marina and jetty and secure parking.
2023 年 12 月入住 2 晚
Kelli 于 2023年12月18日 的回复
Hi Tracey, thanks for choosing us and taking the time to leave us a review. We look forward to welcoming you next time you're in Coffs. Happy travels.

10/10 超赞

Justin

团体旅客
满意:清洁度、服务设施、住宿条件和设施
Great stay, the second I've done in the last year. Great location and well stocked apartments. I would recommend a higher floor apartment in future, as noise seems to transfer from the higher apartments down. Noisy neighbours and general movement seems amplified. This is not on this property but advice given to help better your stay, especially if your purpose there is to relax and catchup on sleep
2023 年 12 月入住 3 晚
Kelli 于 2023年12月9日 的回复
Hi Justin, thanks for choosing us, we appreciate that you have taken the time to leave us a great review. We look forward to welcoming you next time you are in Coffs. Happy travels.

10/10 超赞

Darren

团体旅客
满意:清洁度、服务设施、住宿条件和设施
Great location, spacious clean and tidy apartments. Would definitely recommend if heading to Coffs for a getaway.
2023 年 11 月入住 2 晚
Kelli 于 2023年11月30日 的回复
Thanks for the review Darren, glad you enjoyed your stay. We look forward to welcoming you next time you are in Coffs.

6/10 一般

Donna

满意:住宿条件和设施,清洁度
Very overpriced for what it is and right on rail line noisey
2023 年 11 月入住 1 晚
Kelli 于 2023年12月1日 的回复
Hi Donna, thank you for choosing us and providing feedback. We do try to make sure everyone knows about the train line before they make their reservation. The apartment you booked was our 3 bedroom executive; we do have other apartments that are modestly priced.

6/10 一般

Anthony

2023 年 11 月入住 2 晚
Kelli 于 2023年11月29日 的回复
Thanks for choosing us and taking the time to review us Anthony. We look forward to welcoming you next time you are in Coffs. Happy travelling.

10/10 超赞

Karina

满意:清洁度、服务设施、住宿条件和设施
The property is located within walking distance to the jetty, markets and beaches. The staff were friendly and helpful. I would stay here again and highly recommend.
2023 年 11 月入住 2 晚
Kelli 于 2023年11月13日 的回复
Hi Karina, thank you for choosing us and taking the time to leave us a review. We are so glad you enjoyed your stay and look forward to welcoming you again next time you are in Coffs.

6/10 一般

garry

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Positives: Underground car parking unit was modern and well equipped. Negatives: The street lights illuminated the master bedroom throughout night, it was like sunrise,as the blinds on patio windows did little to stop any light entering the bedroom. Think blackout curtains should be installed which would be a quick solution. The front road and heavy freight rail (runs behind the hotel) noise was from late evening till the early hours and for me was challenging as a light sleeper even with my custom earplugs. I could hear the level crossing signals then the trains trundling through The unbelievable bright LED street lighting and road and rail noise isn't the hotels fault, but unfortunately I had such a broken sleep I'll be looking for an alternative accommodation should I revisit Coffs I stayed in Block A Rm10.
Kelli 于 2023年11月13日 的回复
Hi Garry, thank you for taking the time to give us feedback. If you do decide to give us another try let us know and we will get you into an apartment on the ground floor in block four, this will limit the noise from the trainline and the glare from the street lights.

8/10 还可以

Nobuyuki

2023 年 11 月入住 1 晚
Kelli 于 2023年11月9日 的回复
Thank you for choosing us and taking the time to give us feedback. We look forward to welcoming you again next time you are in Coffs. Happy travelling.

8/10 还可以

J. Vivianne

2023 年 10 月入住 2 晚
Kelli 于 2023年11月29日 的回复
Thanks for choosing us and taking the time to review us Vivianne. We look forward to welcoming you next time you are in Coffs. Happy travelling.

10/10 超赞

Rodney

2023 年 10 月入住 1 晚
Kelli 于 2023年11月17日 的回复
Thanks for the review Rodney, glad you enjoyed your stay. We look forward to welcoming you next time you're in Coffs.

8/10 还可以

Julia

商务旅客
满意:客房舒适度,清洁度
Clean and comfortable. Close to restaurants and the sea.
2023 年 10 月入住 1 晚
Kelli 于 2023年10月23日 的回复
Hi Julia, thank you for choosing us and taking the time to give us feedback. We are glad you enjoyed your stay. We look forward to welcoming you next time you are in Coffs. Happy travels.

6/10 一般

真实旅客

与家人出行
满意:客房舒适度,清洁度
Clean and tidy but lots of rules to follow.
The unit was kept very clean and tidy but too many rules for this unit and some items were broken. Also the price is expensive to stay for one night.
2023 年 10 月入住 1 晚
Kelli 于 2023年10月18日 的回复
Hi, Thank you for your feedback. The rules of our property are there for our guests and the permanent residents safety and enjoyment. Thank you for choosing us. Happy travels.

10/10 超赞

Lixiang

2023 年 10 月入住 1 晚
Kelli 于 2023年11月1日 的回复
Hi Lixiang, Thank you for choosing us and taking the time to review us.We look forward to welcoming you back next time you are in Coffs.

8/10 还可以

Jo-ann

满意:住宿条件和设施,清洁度
2023 年 10 月入住 2 晚
Kelli 于 2023年10月16日 的回复
Thanks for the review Jo-ann.

6/10 一般

Andrew

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
Positives: The rooms were spacious, a pleasant walk to the beach etc. I only did one load of laundry but it worked well, a benefit of a furnished apartment. Negatives: Wifi was slow (about 8mbit was the top speed which may explain why the foxtel VoD kept freezing when I tried to use it), the shower head was fixed at a height unsuitable for a tall person. Basics like a spatula and tongs were missing from the kitchen. Other thoughts: The trains were noticed, but not a problem like others in the blocks closer to the railway crossing had reported in other reviews. It was a nice place to stay, but under delivered for the premium price.
2023 年 9 月入住 2 晚
Kelli 于 2023年10月18日 的回复
Thanks for your review Andrew, I have forwarded this on to our general manager so we can have housekeeping and maintenance find a solution for the issues you have mentioned. Thank you for choosing us, we hope to see you next time you are in Coffs.

10/10 超赞

Cheryl

满意:住宿条件和设施,清洁度
2023 年 9 月入住 4 晚
Kelli 于 2023年10月16日 的回复
Thanks for the review Cheryl

8/10 还可以

David

与家人出行
满意:服务设施,清洁度
The Property is in a great location with a supermarket and Bottlo close along with good quality restaurants. The units are large and the bed was comfortable. But they are looking a little tired. The units we stayed in needs a reno pretty soon. The staff at check-in we lovely, very friendly and well organised
2023 年 9 月入住 1 晚
Kelli 于 2023年09月26日 的回复
Hi David, thank you for taking the time to give us feedback. All our apartments are owned individually. I have forwarded this review to our manager so he can discuss the possibility of a revamp with the owner. Thanks for choosing us, we hope to see you again next time you are in Coffs.

6/10 一般

Prue

与配偶出行
满意:服务设施,清洁度
The apartment was very comfortable but noisy due to the proximity of the railway which was very close by.
2023 年 9 月入住 2 晚
Kelli 于 2023年09月17日 的回复
Hi Prue, apologies about the train line. We do try to make sure everyone knows about the line before they make their reservation. Unfortunately this isn't always possible. Thanks for choosing us, we hope to see you next time you're in Coffs. Happy travels.

10/10 超赞

Joey

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Amazing spot, close to everything you need and the apartment is amazing
2023 年 9 月入住 2 晚
Kelli 于 2023年09月17日 的回复
Hi Joey, we're so pleased to hear that you enjoyed your stay with us. We look forward to welcoming you next time you are in Coffs. Happy travels.

8/10 还可以

Brian

与配偶出行
满意:住宿条件和设施,清洁度
Lovely apartment But, being on the traffic side was a little noisy also was not aware that NSW rail runs directly in front of the apartments on the beach side That was bloody annoying especially between 2 & 3 am every morning plus daily train traffic Aside from that we enjoyed our stay in Coffs Harbour
2023 年 9 月入住 2 晚
Kelli 于 2023年09月17日 的回复
Thanks for your review Brian. We do try to make sure everyone knows about the train line before they make their booking, unfortunately this isn't always possible. We are happy to hear you enjoyed yourself regardless. Happy travels.

10/10 超赞

David

满意:客房舒适度,清洁度
A great place to stay in Coffs
It’s a very nice place to stay in Coffs. Eateries are at the doorstep and many to choose from. beach is a couple of minutes walk. Train line is right at back door but it’s not that intrusive at night. Stayed 3 times before now and will stay again.
2023 年 9 月入住 3 晚
Kelli 于 2023年09月11日 的回复
Hi David, thanks for taking the time to provide feedback. It's great to hear that you enjoy staying here. We look forward to welcoming you again next time you are in Coffs.

8/10 还可以

Auden

与配偶出行, 商务旅客
满意:住宿条件和设施
Very nice standard of accommodation, however, it’s noisy from road and train noise.
2023 年 8 月入住 1 晚
Kelli 于 2023年09月5日 的回复
Thanks for taking the time to give us feedback Auden. Apologies in regards to the noise from traffic and trainline. We are quite close to beaches and cafes so there is a lot of coming and going generally. We hope to see you again next time you're in Coffs. Happy travelling.

2/10 糟糕

Kylie

与家人出行
Horrible, we had no sleep. There is a train line right next to the apartments, all night long all we heard was trains that sounded like they were going through our room and the horn would sound every time it passed so no chance of getting much sleep. We were never notified of this when booking. Never again.
2023 年 8 月入住 1 晚
Kelli 于 2023年09月2日 的回复
Hi Kylie, please accept our sincerest apologies. We do try to ensure everyone knows about the train line before making their booking. Unfortunately this isn't always possible. We understand and hope you enjoy your future travels.

10/10 超赞

May,Wetherill Park

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Very nice clean staff very friendly 👌
2023 年 8 月入住 2 晚
Kelli 于 2023年08月7日 的回复
Thanks for taking the time to leave a review May. We are glad you enjoyed your stay and look forward to welcoming you next time you are visiting Coffs.

10/10 超赞

Kevin

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Great location close to the Jetty, restaurants and supermarket. No need to drive anywhere
2023 年 7 月入住 2 晚
Amarise 于 2023年08月3日 的回复
Thank you Kevin for taking the time to leave your feedback. We pleased to hear you enjoyed your stay here with us. We hope to welcome you back again soon. Kind Regards, Reception

10/10 超赞

Alexis Virginia

与配偶出行
满意:服务设施,清洁度
The apartment that we stayed in did need a make over especially the bathroom with shower over the bath that leaked with every shower. Leaky dishwasher. Kitchen floor needed to be scrubbed clean not just wiped over with a mop. Location was close to the beach where we spotted humpback whales on their migration. Secure garage parking. Wonderful office staff.
2023 年 7 月入住 3 晚
Amarise 于 2023年08月3日 的回复
Thank you Alexis for taking the time to leave your feedback. We also thank you for alerting us know about dishwasher we will advise our maintenance team to fix it. we look forward to welcoming you back again soon. Kind regards, Reception.

4/10 很差

Sam

与家人出行
不满意:住宿条件和设施,清洁度
Very noisy stay ,cutlery and plates were not washed properly wouldn’t stay again.
2023 年 6 月入住 2 晚
Kelli 于 2023年06月27日 的回复
Hi Sam, Apologies that you are disappointed with your stay. Could you contact reception with the apartment number please so we can follow this up. Thank you.

10/10 超赞

Jennifer

与家人及幼儿出行, 与家人出行
满意:住宿条件和设施,清洁度
This was a very nice large apartment. Very clean and well kept. The queen beds were a little uncomfortable - we all woke up with bad backs.
2023 年 6 月入住 2 晚
Kelli 于 2023年06月26日 的回复
Thanks for your feedback Jennifer. It's disappointing to hear about the beds. Could you contact reception and let us know what apartment number you stayed in so we can look at getting this changed.

8/10 还可以

Leigh Russell

与家人出行
满意:客房舒适度,清洁度
Spacious unit.
Clean spacious 2 BR unit. It's location near the jetty was convenient. Noise from railway was not a problem.
2023 年 6 月入住 1 晚
amarise 于 2023年06月15日 的回复
Thank you for taking the time to leave your feedback Leigh. were glad to hear you enjoyed your stay. we look forward to seeing again soon.

6/10 一般

Sharon

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Found the room too noisy due to traffic, Everything else was good.
2023 年 5 月入住 1 晚
Kelli 于 2023年05月15日 的回复
Hi Sharon, thanks for the feedback. The only downside to our location is that we are close to both main road and trainline. We hope to see you next time you're in Coffs.

8/10 还可以

Robert

满意:清洁度、服务设施、住宿条件和设施
2023 年 5 月入住 1 晚
Kelli 于 2023年06月5日 的回复
Thanks for taking the time to review us Robert.

10/10 超赞

Leigh

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Convenient to dining options, beaches , marina and lovely walking paths .room was great, pool was excellent.
2023 年 4 月入住 4 晚
Kelli 于 2023年05月5日 的回复
Hi Leigh, thanks for your review. Glad you enjoyed your stay. We look forward to seeing you next time.

4/10 很差

Carlie

与配偶出行
Stayed here for one night and was woken every few hours by the train crossing just outside of the apartment, as well as the bright street lights which shone through the blinds and lit up the room. The pictures attached to the one bedroom apartment we booked did not represent the apartment we were allocated, and the one we got was very outdated and not up to scratch to the price we payed. Based off our experience, I wouldn’t return.
Kelli 于 2023年04月28日 的回复
Hi Carlie, sorry to hear you did not enjoy your stay with us. We do try to make sure everyone is aware of the trainline before making a reservation. Unfortunately we can't do anything about the trains. In a 24 hr period we have a maximum of 6 trains, 2 overnight. We have over 63 apartments on our property, all owned individually. We are unable to provide pictures of every single one of them. We are currently encouraging owners to update their apartments. We understand if you do not return and wish you well on your future travels.

10/10 超赞

Junwen

与家人出行
满意:住宿条件和设施,清洁度
Great location convenient to everything. Jetty area is beautiful and the apartment is spacious and clean.
2023 年 4 月入住 4 晚
amarise 于 2023年04月12日 的回复
Thank you for your feedback were glad you enjoyed your stay.

8/10 还可以

Katie

与家人出行
满意:住宿条件和设施,清洁度
Great location. Walking distance to everything you could need. Only negative being train noise through the night.
2023 年 4 月入住 3 晚
amarise 于 2023年04月11日 的回复
Thank you for your feedback were glad you enjoyed your stay.

8/10 还可以

Judy

与家人出行
满意:客房舒适度,清洁度
Great Apartment
2 Night Stay in Coffs Harbour, this 2 bed room Apartment was on the top floor, they have a Lift. Large outside Deck, Full Kitchen, Lounge and Dining. 2 seperate Bathrooms, Laundry with washer and dryer. We were advised that this property is right next to the Interstate/Goods Train Line. Lucky the rooms have double windows, to keep out the noise, Only when the Horn is sounded do you hear them. ++ Right across from the beach and Mutton Bird Island, and Marina.
2023 年 3 月入住 2 晚
amarise 于 2023年04月11日 的回复
Thank you for your feedback were glad you enjoyed your stay.

8/10 还可以

Irene

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
When we walked in, there was a VERY strong smell of ammonia/bleach/chlorine. We checked in at 6pm and the bathroom floor was still very damp and slippery, yet we were told that the room was ready at 2pm. By only having shutters on the bedroom windows we could not block out the bright street lights. Excellent location however.
2023 年 4 月入住 1 晚
Kelli 于 2023年04月7日 的回复
Thanks for taking the time to review us Irene. Apologies about the floor being damp, I will let our head housekeeper know so they can work out how to resolve this issue for the future.

10/10 超赞

Jolene

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Wonderful stay, clean and spacious apartments. Walking distance to restaurants, supermarket and jetty.
2023 年 3 月入住 3 晚
Kelli 于 2023年04月4日 的回复
Glad you enjoyed your stay Jolene. Thanks for the feedback.

10/10 超赞

David

满意:客房舒适度,清洁度
Great stay
Great stay. Property clean, well appointed and close to restaurants, cafes, beach and fisherman’s co-op for fresh seafood. Train line is only metres from back fence but noise isn’t areal problem. This is 3rd stay here and won’t be last.
2023 年 3 月入住 2 晚
Kelli 于 2023年03月30日 的回复
Thanks for the feedback David. Glad you enjoyed your stay.

10/10 超赞

John

与家人出行
满意:客房舒适度,清洁度
Coffs harbour Stay
Was a well appointed 2 Bedroom 2 bathroom apartment with very comfortable furnishings and luxurious linens. Washing machine, dryer and dishwasher available for use. We would stay here again and highly recommend it.
2023 年 3 月入住 1 晚
Kelli 于 2023年03月25日 的回复
Thanks for your feedback John, glad you enjoyed your stay.