冷泉酒店 | 熱門冷泉住宿限時優惠每晚可低至 HK$453

「Different themes for the rooms is a fun touch 」

「A great place for a quick getaway.」

「We had a volleyball tournament and stayed just for the night. The hotel is older, but it was updated as much as possible and clean. Staff was very friendly, pool and hot tub were decent. There is an attached bar (we didn’t go) and gas, restaurants and coffee right across the street. It isn’t luxurious but was just fine for the night!! 」

「We really loved staying here, the friendly staff and the awesome restaurant!! 」

「Definitely pet friendly awesome owner clean room breakfast was great」

「clean room」

「There was no hot water for a shower」

「Overall is fine, cleaning and Nice service. But breakfast is poor」

「Services and people are good and willing to help. Yet, room is a bit smaller under of my expectation. It seems like a suite from the booking which is not in fact. However, no regret to stay there.」

「Check out is at 11 am management called me at 10 am to remind me that check out is at 11am.this is so unprofessional that it defies belief.the heat for the room was an extremely loud wall unit.even though there is baseboard heating. The room could have had brighter lighting.When I asked around town about the hotel , everyone, I spoke to said it had a bad reputation.saf state of affairs in the hospitality industry」

「It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. 」

「I called the hotel at Noon on 4/3/2026 before booking for the night of 4/3/2026. I called to inquire about the hot tub and pool because my wife and I were having a night away and we wanted to stay at a hotel with a hot tub to relax. We were assured the hot tub was working properly. When we arrived at check in, we were informed the hot tub was not working. Also, breakfast was horrible. I will not be staying here again, and very disappointed that we stayed here. It ruined our weekend away.」

「The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.」

「You for sure get what you pay for. The slightly run down condition was not as offensive as the hair all over the bathroom. Cleaning could be much better.」

「Clean, spacious room, great staff, great beds. 」

「The bed was very comfortable and nicely furnished. For the cost, this is a very convenient overnight stay. I have stayed here before, but I have to say the lobby had a stale chemical odor, thankfully the room was fine.」