The indoor play and pool are seem great for families. The facility is a bit threadbare and older though not necessarily dirty. I have seen dirty hotels.
Bryan
於 2024 年 6 月住了 1 晚
6/10 一般
James (Clintonville)
伴侶同遊
2024年6月6日
讚好:職員與服務
Very spacious facility, but the AC unit in our room was a portable unit and it needed all night to cool the room down to 68°. Absolutely basic breakfast (egg from a box and biscuits and gravy). Even the coffee was from concentrate. (Yuck). Breakfast: D, facility:B-
James
於 2024 年 6 月住了 1 晚
10/10 優異
La'Dueña
家人同遊
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
La'Dueña
於 2024 年 5 月住了 3 晚
2/10 很差
Monique
2024年5月27日
不滿:整潔度、設施服務和住宿狀況
It was absolutely disgusting! The walls are paper thin so I didn’t get much sleep.
Monique
於 2024 年 5 月住了 1 晚
4/10 欠佳
Kieran
2024年5月20日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I paid extra money for a room with a bath tub. The first room was so filthy the bathtub was dirty and the sheets and comforter were stained. The entire hallway also smelled like rotten food.
I went and asked for some help from the front desk and he quickly transferred my room across the hotel into what seemed to be a much cleaner room.
However when I tried to run a bath, the water was orange and filthy. I was only there 2 nights and did not want to move rooms again as I had quite a bit of luggage and there is no elevator. Plus the idea of taking a bath there was no longer appealing.
On my day checking out I asked for.a late check out. I was then locked out while taking my luggage out and bothered 3 more times by other employees. When locked out I had to run around the building for help and when I got to the front desk had to actually literally scream until I got anyone to help me. The girl who helped was rude. I told her about the dirty bath water and she said it’s the city water. I told her no the filter looked filthy. She just stared at me blankly. Breakfast was lacking. Pool was fillthy looking. Overall not a good stay.
However location was excellent and convenient. And the First Gentleman who helped me, although not great at customer service, was able to provide me with a slightly cleaner room
Kieran
於 2024 年 5 月住了 2 晚
6/10 一般
Stacie
2024年4月27日
Stacie
於 2024 年 4 月住了 1 晚
4/10 欠佳
Bruce
2024年4月10日
The check-in was weird. The desk clerk had a card on file that was not mine.
Bruce
於 2024 年 4 月住了 1 晚
10/10 優異
Juanita
伴侶同遊
2024年4月6日
讚好:職員與服務、設施服務和住宿狀況
Todo muy bien
Juanita
於 2024 年 3 月住了 1 晚
2/10 很差
Christina
伴侶同遊
2024年3月25日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Jacuzzi tub couldn’t be used in my room because it was so dirty. Yuck.