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关于德克萨斯大道凯富全套房酒店的点评

2.5 out of 5
德克萨斯大道凯富全套房酒店
2313 Texas Ave S, College Station, TX

点评

8.6

超赞

10 分 - 超赞。303 条好评,共有 624 条点评" "
8 分 - 还可以。211 条好评,共有 624 条点评" "
6 分 - 一般。67 条好评,共有 624 条点评" "
4 分 - 很差。26 条好评,共有 624 条点评" "
2 分 - 糟糕。17 条好评,共有 624 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.2/10

环保

点评

6/10 一般

JJ

与家人及幼儿出行
满意:员工和服务
不满意:住宿条件和设施
Not as good as last time we stayed, Wifi was very slow. Coffee is the worst I had ......The staffs were trying their best to help and very nice.
2024 年 4 月入住 2 晚

10/10 超赞

MinGin

满意:清洁度、员工和服务、服务设施
Very friendly staff and spacious. Even though it’s one of the older buildings it is very well maintained.
2024 年 4 月入住 1 晚

10/10 超赞

Kerry

满意:住宿条件和设施,清洁度
Centrally located.
2024 年 4 月入住 3 晚

2/10 糟糕

Debbie

不满意:员工和服务、服务设施、住宿条件和设施
This place is a dump and I am out of $267 for staying less than 24 hours. The do not refund money if this motel isn’t fit to stay in. Will never stay again. It’s a franchise. Pool fitgthy and child got sick. Noisy neighbors. Keypad broke and had to leave room unlocked. No air in the lobby, hallways and elevators. Very humid and hot in dining room can’t take food to room. Door number torn off wall for the room number. Dirty walls, torn drapes and broken phone spent one night and was out of $267. Had paid for three nights left next morning with sick child. I should have went to the Hilton Inn on University Drive or StayBridge Hotel.on University Drive E. Stay off of Motels and Inns on Tx Ave North and South in Bryan College Station areas. The pool looks like it never gets cleaned on a routine basis by a professional pool company.
2024 年 3 月入住 3 晚

8/10 还可以

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Na
2024 年 3 月入住 1 晚

10/10 超赞

Karen

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was set back from the main road which I really liked. The whole place was quiet. The room was extremely clean and comfortable.
2024 年 3 月入住 1 晚

10/10 超赞

Oscar

与配偶出行
满意:员工和服务,清洁度
How quite it considering it was near a busy road
2024 年 3 月入住 3 晚

8/10 还可以

Carlos,Austin

满意:员工和服务
不满意:住宿条件和设施
2024 年 3 月入住 1 晚

2/10 糟糕

Angela

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not clean
2024 年 2 月入住 1 晚

6/10 一般

Stephanie

与家人出行
deadbolt on room door did not work, and i was on 1st floor right next to outside door, no wash cloths snd/ hand towels, tub fictures coming out of wall, real pain to get to, foldout soda bed had bottom sheet and a thin blanket to cover self; staff was friendly, complimentary breakfast was good and very convenient, gave me a noon check- out vs 11without any difficulty, outside property nice, well kept
2024 年 2 月入住 1 晚

10/10 超赞

Alejandra

2024 年 2 月入住 1 晚

8/10 还可以

Chanay

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property felt safe and meet our needs
2024 年 2 月入住 1 晚

4/10 很差

Chae Hoon

2024 年 1 月入住 4 晚

10/10 超赞

Darrell

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great price and room.
2024 年 1 月入住 2 晚

10/10 超赞

Marty

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay. Helpful staff and good location.
2024 年 1 月入住 1 晚

8/10 还可以

SUZANNE

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick overnight stay
Good location - close to shops and restaurants. Nice room, and decent breakfast, older property.
2024 年 1 月入住 1 晚

8/10 还可以

KYLE

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick getaway for the night, everything was great no issues.
2023 年 12 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Not satisfied for the price
Very disappointed that they had much trouble programming our key cards. No ice machine on our floor. Wet smell inside the room.
2023 年 12 月入住 2 晚

10/10 超赞

Monica

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Monica

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

2/10 糟糕

Victoria

2023 年 12 月入住 1 晚

10/10 超赞

Oyekola

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Jesus,Amarillo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Corey

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A good place to spend the night or a weekend.
There was a minor issue checking in, with our original room’s door being jammed and unable to open, but the front desk got us switched over to another room and we had an overall positive experience. Hotel is conveniently located near several major stores and easy to get to. No issues with parking, comfortable room and beds, and breakfast in the AM. My family and I would definitely stay here again.
2023 年 12 月入住 1 晚

8/10 还可以

Doan

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Mason

2023 年 11 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A&M
bed was comfortable plenty of pillows room was clean, the staff that we were able to communicate with were very nice , and everyone else was polite. breakfast was passable, we did get to it near the end of the last hour. waffles are always good. but after that just eggs ,French toast, biscuits, no meat. all the usual cereals, cold and hot.
2023 年 11 月入住 1 晚

8/10 还可以

David

2023 年 11 月入住 1 晚

8/10 还可以

Christie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Chris

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Economical and clean
2023 年 10 月入住 1 晚

6/10 一般

jeongyun

满意:员工和服务
2023 年 10 月入住 1 晚

6/10 一般

Timothy

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Brian

商务旅客
满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

4/10 很差

Rajani

不满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

8/10 还可以

Deborah

满意:住宿条件和设施
2023 年 8 月入住 1 晚
Annie 于 2023年09月3日 的回复
Thanks and come back!

8/10 还可以

Lacey

2023 年 8 月入住 1 晚

8/10 还可以

Andrea,Katy

2023 年 8 月入住 1 晚

6/10 一般

真实旅客

满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Not enough parking spots. Tub was rusted and paint pealing off.
2023 年 8 月入住 1 晚
Annie 于 2023年09月3日 的回复
Thanks for your business and comments.we do understand and appreciate your business and input. Our parking space was original designed and meet regulation and normal usage. we will pay more attention on full house day and make sure the parking is more convenience for our guests.

6/10 一般

Anil

与家人出行
满意:员工和服务,清洁度
The property is okay, it is cleanly maintained but the beds were not comfortable to sleep in
2023 年 8 月入住 1 晚
Annie Hwang 于 2023年08月21日 的回复
Dear Customer:Thanks for your business in our Hotel, we appreciate your comment about the comfortable of bed.can you share with us what kind mattress you like the most;softmiddlefirmwe will take consideration very serious for our next renovation.Thanks againSincerelyGM

8/10 还可以

Jeff

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was great except for one thing. There was no hot water nor water pressure. Both the night of my stay and the next morning there was neither. A nice shower ends my day and begins my day and is a prerequisite for me when choosing a hotel.
2023 年 8 月入住 1 晚
Annie Hwang Manager Comfort Suites Texas Ave. 于 2023年08月21日 的回复
Dear customerWe feel sorry for your experience while you stay in our Hotel.Our hot water system is running normally and efficiencyif you call our front desk they are glad to help you resolve this issue.Any how we thanks very much of your businessSincerelyGM

8/10 还可以

Richard

2023 年 8 月入住 1 晚

10/10 超赞

Erick

满意:住宿条件和设施
2023 年 8 月入住 1 晚
Annie Hwang 于 2023年08月21日 的回复
Dear Erick, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Texas Ave.. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. We hope to see you again soon.

2/10 糟糕

Michael,Lockhart

团体旅客, 商务旅客
不满意:住宿条件和设施,清洁度
NOT RECOMMENDED! First thing: garbage in the parking lot; 2nd thing: gigantic roach dead on the floor laying in plain sight only 4 feet away from where the checkin clerk was sitting; 3rd thing: took 15 minutes to get checked in (everything was already paid for by Expedia); 4th thing: overall worn out and tired interior and exterior decor and cleanliness; 5th thing: garbage in the parking lot still there after 48 hours despite two notifications on our part.
2023 年 8 月入住 2 晚
Annie Hwang 于 2023年08月21日 的回复
Dear Customer:We appreciate your business for recent stayed in our hotel. To maintain cleanness and sanitize the property. National professional pest control company-ORKIN was hired doing routine control service regularly.also outside contractor doing yard and cleaning job.Thanks for your comments, we will keep working hard to take care our property better.Thanks againSincerelyGM

2/10 糟糕

Michael,Lockhart

不满意:住宿条件和设施
NOT RECOMMENDED! First thing: garbage in the parking lot; 2nd thing: gigantic roach dead on the floor laying in plain sight only 4 feet away from where the checkin clerk was sitting; 3rd thing: took 15 minutes to get checked in (everything was already paid for by Expedia); 4th thing: overall worn out and tired interior and exterior decor and cleanliness; 5th thing: garbage in the parking lot still there after 48 hours despite two notifications on our part.
2023 年 8 月入住 1 晚
Annie Hwang 于 2023年08月21日 的回复
Dear CustomerWe thanks for your stay and comments.we hires nation wide pest control company for year round routine pest control.we will have more training for our associates. Thanks very muchGM

4/10 很差

gabriela

与家人出行, 商务旅客
不满意:清洁度、服务设施、住宿条件和设施
Location is o.k, but there are cleaner, same price and better chain hotels in the same area. We saw cockroaches in the restroom...never a good sign. Most likely there are more all around the room :(
2023 年 7 月入住 1 晚
Annie 于 2023年07月31日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Texas Ave.On behalf of our entire team, I would like to apologize for failing to exceed your expectation, I contacted our professional Orkin Pest Control Company to improve their service. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Annie HwangComfort Suites Texas Ave.

10/10 超赞

Tina

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 2 晚
Annie Hwang 于 2023年08月21日 的回复
Dear CustomerThanks for you take time to response the feed back survey.Your feedback is a great tool for us to continue effort for maintaining a great hotel service.Thanks Very muchGM

10/10 超赞

Chase

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Alisha 于 2023年07月24日 的回复
Dear Chase, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you as a guest in our hotel again.

10/10 超赞

Stephen

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Nice
2023 年 7 月入住 1 晚
Annie Hwang 于 2023年08月21日 的回复
Dear Customer:Thanks for taking time to fill out the survey so that we are able to provide good service for our customers.We appreciate your comments and encourage.Thanks againGM

2/10 糟糕

真实旅客

与家人出行
不满意:住宿条件和设施,员工和服务
There was a safety incident happened. The bath tub was slippery and there was no anti slippery surface. Due to this I fell down and came out from the tub,my right leg injured. Nobody was at counter to inform this at that time. Due to time constraints I didn’t have time to inform this incident while check out. But I have informed by online to correct this problem and nobody get hurt in future. There was one floor mat kept near the tub on the tile floor.
2023 年 7 月入住 2 晚
Annie Hwang 于 2023年07月25日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Texas Ave.On behalf of our entire team, I would like to apologize for failing to exceed your expectation with the anti slip floor mat issue. Your satisfaction is important to us as a valued customer. There is a Rubbermaid floor mat near the tub, which let you put it inside the tub for anti slip purpose when you take shower.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Annie HwangComfort Suites Texas Ave.

10/10 超赞

Tina

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice stay
My stay was very nice. Whirlpool tub was fantastic. The front desk person when I checked in Saturday night was awesome. The only downside was the refrigerator didn't work. But other than that it was great.
2023 年 7 月入住 2 晚
Annie Hwang 于 2023年08月21日 的回复
Dear Customer:Thanks for taking time to fill out the survey so that we are able to provide good service for our customers.We appreciate your comments and encourage.Thanks againGM