"Breakfast was great every morning, and the staff was very helpful—especially when we had early excursions, providing breakfast boxes for convenience. Unfortunately, the pool staff was often rude and seemed irritated, particularly regarding towels. The room’s air conditioning wasn’t very effective, which made it uncomfortable at times. The door leading to the pool area was also broken, making it difficult to go in and out while keeping the room cool. The bathroom has a glass door, which offers little privacy if you’re sharing the room. On a positive note, housekeeping did a good job overall, although they occasionally came in while we were still asleep or napping. "