10/10 超赞
Lisa
与配偶出行, 商务旅客
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The price, accommodations, proximity to New Albany were perfect for us! We felt safe, which is the greatest concern when booking from out of town and not knowing the areas. We didn't have a lot of time to visit the vast amount of upscale shopping and dining areas nearby, but for other people, this might be a huge plus!
My other comments are to the management only, because we were in need of a safe, clean place to stay, with a bit of food to start our day, and EVERYONE DELIVERED--THANK YOU! I'm only stating the rest to the management in case you want to improve in these areas: If I were in management, I would tell the staff to use eye contact and smile. It was across the board (at the desk and kitchen). No smiles. I didn't pay for eye-contact and smiles--the contract with us was completed, but smiles used to be free, and they set a tone.
I actually liked that housekeeping didn't clean in between the two nights (yet you offer it for free upon request). I always thought that was overkill for a two-night stay, and if it saves money, that's great!
Thanks again!
Lisa
2024 年 4 月入住 2 晚