露台
查看供应情况

关于哥伦布都柏林希尔顿惠庭酒店的点评

3 out of 5
哥伦布都柏林希尔顿惠庭酒店
5000 Upper Metro Place, Dublin, OH

点评

9.0

非常棒

10 分 - 超赞。661 条好评，共有 1001 条点评" "
8 分 - 还可以。219 条好评，共有 1001 条点评" "
6 分 - 一般。63 条好评，共有 1001 条点评" "
4 分 - 很差。35 条好评，共有 1001 条点评" "
2 分 - 糟糕。23 条好评，共有 1001 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Kaylin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Alex 于 2024年05月17日 的回复
Hi Kaylin,Thank you for your awesome review!We hope to welcome you back soon!

8/10 还可以

Daniel

满意：住宿条件和设施
Size of rooms was amazing .
2024 年 5 月入住 2 晚
Alex 于 2024年05月14日 的回复
Hi Daniel,We are so thrilled you enjoyed your Suite! We hope to welcome you back soon!

10/10 超赞

kimberly

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Safe area, quiet, clean and close to downtown area.
2024 年 5 月入住 1 晚
Alex 于 2024年05月8日 的回复
Hi Kimberly,Thank you for the awesome review!We hope to welcome you back again soon!

8/10 还可以

Linda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Alex 于 2024年05月8日 的回复
Hi Linda,Thank you for taking the time to tell us how your stay went!We hope to welcome you back again soon!

10/10 超赞

Jessica

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was extremely friendly. The rooms were clean and fully stocked. For being right by the highway we didn’t hear cars all night or anything. Probably the best breakfast at a hotel I’ve ever had. Big variety and it was delicious. 10/10.
Alex Ashley 于 2024年04月23日 的回复
Jessica,Thank you for the awesome review!We hope to see you again soon!

10/10 超赞

samantha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff
2024 年 4 月入住 1 晚
Alex Ashley 于 2024年04月18日 的回复
Samantha,Thank you for your wonderful feedback!We hope to host you again soon!

6/10 一般

James，Tigard

满意：员工和服务，清洁度
不满意：住宿条件和设施
Breakfast was mediocre at best. Not alot of hot options and what hot options they had were bland. It is also inconvenient to get in and out of hotel as you have to do you turns to get to most of the destinations we were going to. It was very clean and the staff was nice.
2024 年 4 月入住 3 晚
Alex Ashley 于 2024年04月18日 的回复
James,Thank you for taking the time to tell us about your experience during your stay with us. We truly appreciate the feedback and the opportunity to see our hotel from the guest's perspective. We apologize that you weren't overly impressed with every aspect during your stay. We will be using your feedback to address the issues noted and hope the next time you travel to Dublin we will get another shot to deliver a superior experience! Thank you.

2/10 糟糕

Akira

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very dirty. On arrival, the bed had crumbs, toenail, and hair in it. Had to have housekeeping redo bed. Then couldn’t sleep all night due to loud noisy roads adjacent to hotel. Loud street racing going on just outside hotel until very late at night. Poor soundproofing. Room overall very unclean. Worst hotel I have ever stayed in.
2024 年 4 月入住 1 晚
Alex Ashley 于 2024年04月18日 的回复
Akira,Thank you for taking the time to tell us about your experience during your stay with us. We truly appreciate the feedback and the opportunity to see our hotel from the guest's perspective. We apologize that you weren't overly impressed with every aspect during your stay. We will be using your feedback to address the issues noted and hope the next time you travel to Dublin we will get another shot to deliver a superior experience! Thank you.

8/10 还可以

Christopher

与家人出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
The room was clean, large, and fulfilled all of our needs. Staff was courteous and professional. Just a few recommendations for improvement. 1. Improve the condition of your lobby/dining area. Stains on the furniture and the floor needs to be mopped. 2. Service your elevators to try to eliminate the groans and popping noises. A little disconcerting. 3. The small parking charge seems unnecessary.
2024 年 4 月入住 2 晚
Alex Ashley 于 2024年04月9日 的回复
Hello Christopher,Thank you for the wonderful feedback!We will take your notes to heart and hope to see you again soon!

2/10 糟糕

Danyelle

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The room was absolutely disgusting. Yes this is an animal okay residence but it doesn't need to look like that with pee stains on the floor dirty marks on the walls, food smears on the curtains, and the couch had black marks over from the filth as well as red stain. The only thing that was clean was the beds but I doubted that they were even clean since the room was in such deplorable condition. Would never stay again!
2024 年 4 月入住 1 晚
Chad Eckard 于 2024年04月9日 的回复
Hi DanyelleThank you for taking the time to tell us about your experience during your stay with us. We truly appreciate the feedback and the opportunity to see our hotel from the guest's perspective. We apologize that you weren't overly impressed with every aspect during your stay, especially the cleanliness of your room. We will be using your feedback to address the issues noted and hope the next time you travel to Dublin we will get another shot to deliver a superior experience! Thank you.

4/10 很差

Stephanie

与家人出行
满意：清洁度
不满意：员工和服务
…
2024 年 3 月入住 1 晚
Chad Eckard 于 2024年04月9日 的回复
Hi StephanieThank you for taking the time to rate your stay with us. Clearly we were unable to deliver the stay you were expecting and we strive for. I apologize that we did not exceed let alone meet you expectations. I hope the next time you travel to Dublin you give us another shot. Thank you.

10/10 超赞

Giovanna

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very nice and hotel was very clean
2024 年 3 月入住 4 晚
Alex Ashley 于 2024年04月9日 的回复
Hello Giovanna,Thank you for the wonderful feedback!We are so glad you enjoyed your stay!

8/10 还可以

Yvette

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Called maintenance for a tv issue (which was my error:) and they came right away, very attentive. I would stay there again
2024 年 3 月入住 2 晚
Alex Ashley 于 2024年05月2日 的回复
Hi Yvette!Thank you for your feedbackWe hope to welcome you back soon!

10/10 超赞

Tanya

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Alex Ashley 于 2024年04月9日 的回复
Hi Tanya,Thank you for the wonderful feedback!We are so glad you enjoyed your stay!

10/10 超赞

Martin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great! Location perfect! Friendly and helpful staff!!
2024 年 3 月入住 1 晚
Alex 于 2024年05月3日 的回复
Hello Martin,Thank you so much for the amazing feedback!We look forward to welcoming you back soon!

10/10 超赞

Patrick

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent room was very clean ill be definitely booking again !
2024 年 3 月入住 2 晚
Alex Ashley 于 2024年05月2日 的回复
Hello Patrick,Thank you so much for the amazing review!We are looking forward to welcoming you back soon!

10/10 超赞

LeRoy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room space, cleanliness and convenient location
2024 年 3 月入住 2 晚
Alex 于 2024年05月2日 的回复
Hi LeRoy,Thank you for your awesome review!We hope to welcome you back soon!

8/10 还可以

Andrew A

满意：清洁度、员工和服务、住宿条件和设施
Overall good
2024 年 3 月入住 4 晚
Alex 于 2024年05月2日 的回复
Hi Andrew,Thanks for the feedback!We hope to welcome you back soon!

8/10 还可以

Efrain

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They should eliminate the free breakfast, it’s horrible.
2024 年 3 月入住 2 晚
Alex 于 2024年05月2日 的回复
Hello Efrain,Thank you for taking the time to tell us about your experience during your stay with us. We truly appreciate the feedback and the opportunity to see our hotel from the guest's perspective. We apologize that you weren't overly impressed with every aspect during your stay. We will be using your feedback to address the issues noted and hope the next time you travel to Dublin we will get another shot to deliver a superior experience! Thank you

8/10 还可以

Deborah

与家人出行
满意：服务设施
It was very clean, but there were old stains on the couch and rug. We thought the hotel was very nice, but we came over St Pattys Day weekend and the walls are thin, the room next to ours had a party going on until at least 4 am and kept us awake. We were in Dublin for a funeral and they even have signs saying be guests should be quiet after 10 pm.
2024 年 3 月入住 4 晚
Alex 于 2024年05月2日 的回复
Hi Deborah,Thank you for taking the time to tell us about your experience during your stay with us. We truly appreciate the feedback and the opportunity to see our hotel from the guest's perspective. We apologize that you weren't overly impressed with every aspect during your stay. We will be using your feedback to address the issues noted and hope the next time you travel to Dublin we will get another shot to deliver a superior experience! Thank you

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Alex 于 2024年05月2日 的回复
Hi Scott,Thank you for your wonderful feedback!We hope to welcome you back soon!

10/10 超赞

Bobbi

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Im traveling with my cat for a specialist vet appointment. Check in was super easy, staff super friendly, and no judgement for my backpack cat. I definitely think it helped her feel more comfortable that the room is set up as a suite, so she can chill on the couch and feel like she isnt in too different of a space.. This is her first hotel stay, so i was worried about how out of her element she would be, as well as how check in with her would be, but i am so thankful for the friendly service and nice hotel. Will definitely book again.
2024 年 3 月入住 1 晚
Alex 于 2024年05月2日 的回复
Hi Bobbi!We are so pleased that you and your cat had an awesome stay!We hope to welcome you both back soon!

10/10 超赞

Mary

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. I wish I had received my receipt at checkout. That is very important to me.
2024 年 3 月入住 1 晚
Alex 于 2024年05月2日 的回复
Hi Mary,Thank you for the feedback!We hope to welcome you back soon!

8/10 还可以

sujata

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Alex 于 2024年05月2日 的回复
Hi Sujata,Thank you for taking the time to give us feedback!We hope to welcome you back soon!

10/10 超赞

Brian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Home-2-Suites is a very nice hotel that’s set up like a studio apartment. The one bedrooms have a privacy curtain that you can close off. Kinda reminds you of a hospital room curtain 😬😂 but it’s nice to have! There’s a great ice cream shop down the street and a grocery store next door as well. It was nice and quiet and peaceful there for the entirety of our stay and the beds are so soooooo comfortable 😊😊
2024 年 2 月入住 1 晚

10/10 超赞

Isabel

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todos me encantó volvería en otra ovación
2024 年 2 月入住 1 晚

10/10 超赞

Jarod

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay friendly staff. Everything was great
2024 年 2 月入住 1 晚

6/10 一般

Glenna

2024 年 2 月入住 1 晚
Alex 于 2024年05月2日 的回复
Hello Glenna,Thank you for taking the time to tell us about your experience during your stay with us. We truly appreciate the feedback and the opportunity to see our hotel from the guest's perspective. We apologize that you weren't overly impressed with every aspect during your stay. We will be using your feedback to address the issues noted and hope the next time you travel to Dublin we will get another shot to deliver a superior experience! Thank you

6/10 一般

Theresa

满意：员工和服务，清洁度
The room that I stayed in had a horrible cigarette smell. The TV had a lot of issues. I asked the front dfesk for new batteries for the remote, however, that did not fix the issue.
2024 年 2 月入住 2 晚
Alex Ashley 于 2024年02月27日 的回复
Hi Theresa,I am so sorry to hear about the experience you had during your stay. We pride ourselves on suites that make people smile and excellent service, but it sounds like we failed you this time. We value your feedback, and I will use your survey as a training tool for my staff.Please let me know if there is anything we can do to make it right.Thank you so much,Alex AshleyFront Desk SupervisorHome2 Suites Columbus-Dublin

10/10 超赞

Rhea

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was professional and kind. Rooms were clean and spacious.
2024 年 2 月入住 1 晚

10/10 超赞

Mechelle

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Isabel

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Es muy acogedor
2024 年 2 月入住 1 晚

10/10 超赞

JUAN MANUEL GALVIS

与家人及幼儿出行, 与家人出行
Super clean I love it
2024 年 2 月入住 1 晚

10/10 超赞

SEIJI

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

2/10 糟糕

Allen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

Ryan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
They make you pay for parking and the TVs in the rooms are probably 200 years old
2024 年 2 月入住 1 晚

10/10 超赞

Craig

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 2 月入住 2 晚

10/10 超赞

Daniel

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place. Would stay again.
2024 年 2 月入住 1 晚

10/10 超赞

Molly

满意：清洁度
Paying $3 for parking is kinda of laughable. Carpets in room were very stained.
2024 年 2 月入住 1 晚

10/10 超赞

Audrey

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Tamara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly staff, clean and comfortable room. Would highly recommend.
2024 年 2 月入住 1 晚

10/10 超赞

Shane，Kingsport

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, great location, and great property! Very convenient to restaurants, shopping, and the interstate. Can't go wrong here
2024 年 1 月入住 9 晚

10/10 超赞

Amy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Shania

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay at Hilton
The room was in great condition! It had an entire kitchenette and a good sized fridge for a hotel. Just as pictured. The guy at the front desk was very nice and answered all the questions we had! It was conveniently located and not difficult to find.
2024 年 2 月入住 1 晚

10/10 超赞

Michael

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚

10/10 超赞

MarkandSue

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This has become our favorite lodging for on the road. Rooms are big with large fridges and plates and cutlery. Breakfast is always good and varied. Gym is better than average with Pelaton bike, numerous treadmills, medicine balls and weight station. Staff is very good as well.
2024 年 1 月入住 2 晚

6/10 一般

Danie

不满意：员工和服务
Not the best/not the worst
The pool area was freezing. Water was warm for the kids to swim but the parents had to wear their coats just to sit in the room. The lady at the front desk was rude and impersonal (always wearing earmuffs). The room was clean, and housekeeping staff was friendly.
2024 年 1 月入住 2 晚
Chad Eckard 于 2024年02月1日 的回复
Hi DanieThank you for taking the time to tell us about your stay. I'm disappointed that we were unable to meet your expectations let alone surpass them. It is our goal to make our guests as comfortable as possible and exceed their expectations. I would love the opportunity to speak with you in order to offer my sincere apologies. I hope we can get another chance the next time you travel to Dublin to provide you the experience we pride ourselves on.

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

Emily

2024 年 1 月入住 1 晚

10/10 超赞

TIFFANY，BROOKLYN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great home away from home feel.
2024 年 1 月入住 2 晚