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关于哥伦布河滨广场的酒店英迪格，洲际酒店集团酒店的点评

3.5 out of 5
哥伦布河滨广场的酒店英迪格，洲际酒店集团酒店
21 WEST 14TH STREET, Columbus, GA

点评

9.4

绝佳

10 分 - 超赞。223 条好评，共有 289 条点评" "
8 分 - 还可以。39 条好评，共有 289 条点评" "
6 分 - 一般。14 条好评，共有 289 条点评" "
4 分 - 很差。6 条好评，共有 289 条点评" "
2 分 - 糟糕。7 条好评，共有 289 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

Daniela

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Melissa

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place. Rooms are lovely. Valet parking. It has a decent gym and is located on the riverwalk for outdoor exercise.
2024 年 4 月入住 1 晚

8/10 还可以

Olga

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 2 晚

10/10 超赞

Tabatha Ann

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I felt like they were maybe shoet staff for cleaning our rooms.
2024 年 4 月入住 8 晚

8/10 还可以

Penny

与家人出行
Awesome Time
2024 年 4 月入住 1 晚

8/10 还可以

Joel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice location,clean and comfortable
2024 年 1 月入住 2 晚

10/10 超赞

Tulin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, style and staff. Right on the river with a clean, renovated walkway for a walk, jog, or biking path. Highly recommend.
2024 年 3 月入住 1 晚

10/10 超赞

Thomas

2024 年 3 月入住 1 晚

10/10 超赞

jaleesa

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Tina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love this property. Great views. Love the bar on the top of the building. Lots of construction in the area right now.
2024 年 2 月入住 1 晚

10/10 超赞

Marcus

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Allison

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The in-house restaurant was so good, like way better than any hotel food I’ve ever had! Our room also had really cool decorations and murals. Would 10/10 stay again.
2023 年 12 月入住 1 晚

10/10 超赞

Roberta

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and modern decor.
2024 年 1 月入住 2 晚

8/10 还可以

Lori

2024 年 1 月入住 2 晚

10/10 超赞

Denise

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant stay at Hotel Indigo
A modern, very clean hotel with yummy food.
2024 年 1 月入住 2 晚

10/10 超赞

Dwane

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

laretha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was wonderful. Favorite place to stay there in Columbus
2024 年 1 月入住 2 晚

2/10 糟糕

Maria

与家人及幼儿出行
满意：员工和服务
不满意：服务设施，清洁度
My husband was washing his face with a face cloth in the bathroom. A long strand of hair ended up in his mouth that was on the cloth. He was completely disgusted and called the front desk immediately. The front desk offered complementary breakfast. The next morning at breakfast, I ordered the brisket and egg meal. As I was taking my third of fourth bite of food, I noticed a short curly hair in my eggs; possibly an eyelash or facial hair. I immediately notified my server, who notified the manager. The manager offered to remake the meal. We got it to go because at that point it was close to checkout time. The brisket in the re-cooked meal was over-cooked and tough. No hair in the food, but the meal was horrible. Just a horrible, hairy experience for NYE.
2023 年 12 月入住 1 晚

6/10 一般

Simone

满意：住宿条件和设施，清洁度
I was excited about staying here when I came to see some family and friends but the ball was dropped when someone decided that the kitchen should close an hour earlier than it should have been. There wasn’t really a reason given, but what I can assume is that the folks on the rooftop were too cold and didn’t want to stay out much longer. That was a bit disappointing.
2023 年 12 月入住 1 晚

8/10 还可以

robert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and lobby bar
2023 年 12 月入住 1 晚

10/10 超赞

GLYNDA

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay was wonderful, the location was excellent.
2023 年 12 月入住 3 晚

10/10 超赞

barbara

满意：清洁度、员工和服务、住宿条件和设施
really nice and love the rooftop bar...rooms were nice I would have liked to have two chairs at the table in the room other than that..everything was great
2023 年 12 月入住 1 晚

8/10 还可以

Brayan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bom hotel, ótimo café da manhã porém fora da reserva fica um pouco caro porém excelente
2023 年 12 月入住 1 晚

10/10 超赞

Deshon

2023 年 12 月入住 1 晚

10/10 超赞

Mary

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was wonderful! Valets at Valet parking knowledgeable and very helpful! Hotel was clean and inviting!
2023 年 12 月入住 1 晚

10/10 超赞

Tracy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
My husband and I were in for just one night. The staff were very friendly. The hotel is beautiful and very clean. Beds are comfy and roof top restaurant had yummy food and a great atmosphere.
2023 年 12 月入住 1 晚

6/10 一般

Donald A

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Poor Valet Service!!
The check in was fine. However, when we tried to check out and get our vehicle out of the Valet, my husband stood out in the cold this morning for over 45 minutes waiting for the valet to bring us our car. After waiting over 45 minutes and the valet still had not brought us our car, we remembered we had an extra fob in my luggage and went to the garage and retrieved our car ourselves. Then it took another 5 minutes for the valet to find our original fob. Very frustrating!!
2023 年 12 月入住 1 晚

10/10 超赞

Elliott

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service. Rooftop had a few heaters out. Great location.
2023 年 11 月入住 1 晚

10/10 超赞

Refugio

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Indigo
Friendly and respectful staff, food was great. The whole aura was definitely high class.
2023 年 11 月入住 1 晚

10/10 超赞

Mindy

与配偶出行
满意：服务设施
Loved our stay from start to finish.
2023 年 11 月入住 2 晚

10/10 超赞

Santrio

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place really enjoyed staying there with my family! 10/10 recommend definitely going back!
2023 年 8 月入住 4 晚

2/10 糟糕

Bobby

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
More Like Hotel No Go
I was in town on business. My favorite hotel in Columbus was fully booked, so I booked this similarly price hotel. I've stayed at Hotel Indigos in other towns, but this one failed to live up to any reasonable standard of quality or guest comfort. My cutesy room had no desk and intermittent heat. The indifferent staff was barely competent and mostly unhelpful. I will never again book a Hotel Indigo any where in the world.
2023 年 11 月入住 1 晚

10/10 超赞

Shaun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

2/10 糟糕

Cherie

与家人及幼儿出行
不满意：住宿条件和设施，员工和服务
Booked here and they over booked-with no where else to go in town. I would not recommend staying here.
2023 年 10 月入住 1 晚

10/10 超赞

Damien

满意：清洁度、员工和服务、住宿条件和设施
Its clost to the river and has a walking area
2023 年 10 月入住 2 晚

10/10 超赞

Brayan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Foi muito boa a recepção atendimento rápido o quarto e banheiro limpos um bom café da manhã que era a lá carte
2023 年 10 月入住 1 晚

10/10 超赞

Jason

2023 年 10 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel in Columbus
Very nice place to stay right on the riverfront with great views of the Chattahoochee river. It's a little pricy for Columbus, GA but not out of line with other places we've stayed recently. The rooms a well appointed and the beds are comfortable. All of the employees we interacted with were very friendly and helpful. Really fun rooftop bar. You can walk almost everywhere you would want to go in Columbus. Be prepared for about a 30% upcharge for local taxes and fees on your bill.
2023 年 10 月入住 3 晚

10/10 超赞

Brayan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel muito bonito limpo recepção rápida Único ponto negativo no café da manhã não tinha leite nem suco de laranja (bebidas imprescindíveis no café da manhã americano ) Do resto tudo ótimo ficaríamos novamente Fácil
2023 年 10 月入住 1 晚

10/10 超赞

Elizabeth

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚

10/10 超赞

Vimary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I’ll Repeat.
I love everything of this hotel. The location, decorations, pool, roof top, restaurant, complimentary water, rooms, staff. This was my second time. If I go back to Columbus this is my place!!
2023 年 9 月入住 2 晚

8/10 还可以

Monica

2023 年 9 月入住 3 晚

8/10 还可以

Jennifer

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Great hotel, not so great staff.
We loved the decor and fusrnishings there at Indigo. We had a beautiful top floor corner suite with a gorgeous river view. The problems we had were with inept staff. There was a false fire alarm that went on for 30 minutes or more. Then at 10pm someone knocked on our door wanting to know our last name and check in time. Scared us to death. The room service food was great but the delivery staff refused to take the dirty dish tray out of the room, even after we tipped $20 to each of them. The only great staff there were the valet drivers...they were amazing! All in all its a geeat hotel that needs some re-training of the staff. We would stay there again.
Riverview from the top floor
2023 年 9 月入住 2 晚

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location. Beautiful views of the river. Restaurant and lobby very nice. Pool great as well.
2023 年 9 月入住 2 晚

4/10 很差

Sam

满意：客房舒适度，住宿条件和设施
不满意：员工和服务，清洁度
Issues
There were several issues regarding our stay. The issues started with the fire alarm that went off early evening that everyone had to go up and down the steps until it was all clear. Our next issue was regarding the phone in our room not working to call down for in room service or valet. Another issue was someone knocking on our door on two separate occasions and took off. We believe it was due to us being 1 room down from the stairs. Our last issue was there were hairs around the base of the left side of the toilet that were wiped up by my fiancé. All in all, those were the issues we had. The hotel itself is a good hotel but the issues we had weren’t received well by my fiancé and myself
2023 年 9 月入住 1 晚

10/10 超赞

Michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

10/10 超赞

Layla

2023 年 9 月入住 2 晚

10/10 超赞

Timothy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

2/10 糟糕

Roy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was great till check out. I ask for a rescipt for my stay and was told it would be sent to my e-mail but as of now I still have not gotten one
2023 年 9 月入住 4 晚