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关于哥伦布希利亚的万豪TownePlace套房的点评

3 out of 5
哥伦布希利亚的万豪TownePlace套房
4079 LYMAN DRIVE, Hilliard, OH

点评

9.4

绝佳

10 分 - 超赞。335 条好评，共有 429 条点评" "
8 分 - 还可以。64 条好评，共有 429 条点评" "
6 分 - 一般。15 条好评，共有 429 条点评" "
4 分 - 很差。10 条好评，共有 429 条点评" "
2 分 - 糟糕。5 条好评，共有 429 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.8/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

dixie，Columbus

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff
2024 年 5 月入住 1 晚
Matthew S. 于 2024年05月8日 的回复
Dear Dixie,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Hector

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The hotel was excellent but very far from the OSU campus.
2024 年 4 月入住 4 晚
Eric 于 2024年04月30日 的回复
Thank you for sharing.

10/10 超赞

Laura

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean
2024 年 4 月入住 2 晚
Eric 于 2024年04月29日 的回复
Thank you for sharing

10/10 超赞

michael

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and spacious room. Would stay again 10/10.
2024 年 4 月入住 1 晚
Matthew S. 于 2024年04月22日 的回复
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

8/10 还可以

Michael

2024 年 3 月入住 1 晚
Matthew S. 于 2024年05月8日 的回复
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Stacey

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff pet friendly
2024 年 4 月入住 2 晚
Matthew S. 于 2024年04月17日 的回复
Dear Stacey,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Sara

2024 年 4 月入住 3 晚
Matthew S. 于 2024年05月8日 的回复
Dear Sara,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Justin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Matthew S. 于 2024年04月12日 的回复
Dear Justin,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General Manager

10/10 超赞

Chase

2024 年 3 月入住 1 晚
Matthew S. 于 2024年04月22日 的回复
Dear Chase,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Matthew S. 于 2024年04月3日 的回复
Dear Linda,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General Manager

10/10 超赞

Bethany

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean and convenient… no problems at all!
2024 年 2 月入住 1 晚
Eric 于 2024年02月26日 的回复
Thank you for sharing

10/10 超赞

Paul，Naperville

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was nice and clean
2024 年 2 月入住 1 晚
Matt 于 2024年02月25日 的回复
Dear Paul,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Matthew S. 于 2024年02月20日 的回复
Dear Scott,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施
The rooms and property were clean and welcoming. We loved our stay and would certainly stay again.
2024 年 2 月入住 2 晚
Eric 于 2024年02月12日 的回复
thank you for sharing

10/10 超赞

Betsy

2024 年 1 月入住 5 晚
Matthew 于 2024年03月27日 的回复
Dear Betsy,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Denise

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Matthew 于 2024年01月24日 的回复
Dear Denise,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Brittany

2024 年 1 月入住 2 晚
Matthew 于 2024年01月23日 的回复
Dear Brittany,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Outstanding
Hotel was so beautiful, everything extra clean, best part-no stinky smells anywhere!! Very good beds and bedding. Delicious breakfast. Also, very honest staff, we accidentally forgot a piece of jewelry, came back once realized and it was returned. That's a highly respected and appreciated act.
2024 年 1 月入住 2 晚
er 于 2024年01月10日 的回复
Thank you

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff understands the customer experience. Our room was spotless. Highly recommended this facility for folks in the Hilliard/Columbus area.
2024 年 1 月入住 2 晚
Eric 于 2024年01月10日 的回复
Thank you

10/10 超赞

Alicia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My choice in Hilliard Ohio
I love this Hotel! The property is very clean and the staff is always willing to help! So nice to feel at home when you are away from your own home!
2023 年 12 月入住 13 晚
Eric 于 2024年01月10日 的回复
Thank you

10/10 超赞

Gary

与配偶出行, 商务旅客
What a great staff of employees, great location, quiet
2023 年 12 月入住 3 晚
Eric 于 2024年01月10日 的回复
Thank you

2/10 糟糕

Kimberly

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Booked through Expedia, where they only allow you to list one person. I booked for 2 people like I always do for my team drivers. the hotel refused to let the other driver stay on the second night because his name was not on the hotel. The staff was very rude to myself as well as my driver. I ended up having to book a different hotel and contest the charges.
2023 年 12 月入住 2 晚
eric 于 2023年12月27日 的回复
thank you for sharing

10/10 超赞

Susanne

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
er 于 2023年12月26日 的回复
Thank you

10/10 超赞

Scott

满意：住宿条件和设施
2023 年 12 月入住 1 晚
er 于 2023年12月26日 的回复
Thank you

10/10 超赞

Monikah

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the better hotels I’ve stayed in. I knocked one star off under condition only because my toilet had a hard time flushing properly. Other than that, great room and stay!
2023 年 12 月入住 4 晚
er 于 2023年12月26日 的回复
Thank you

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb!!!!!
Our stay at this hotel is in our top 3 of all hotel stays ever. We travel 10-12 times a year for over 12 years due to athletic competitions. The hotel room and bathroom, the gym, the lobby, the breakfast area, the elevators were absolutely spotless. Hot coffee was available already at 5 am. The staff was so welcoming, kind and courteous, we were beyond pleased and impressed. The hotel was very quiet at all times, we didn’t experience any loud quests. The extra few minutes drive to The Ohio State University was well worth it in exchange for a safe quiet super clean and budget friendly hotel stay. We cooked most of our meals in the hotel room kitchen, but when we needed a ready meal we had many food options around the hotel. The mattresses in the rooms were probably the most comfortable we ever slept on in a hotel. The bathrooms are large and spotless. Can’t say enough about this hotel. I hope they continue to keep this property so impressive…..
2023 年 12 月入住 4 晚
eric 于 2023年12月12日 的回复
Thank you for sharing.

10/10 超赞

Terence

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and very friendly staff.
Matt S. 于 2024年02月8日 的回复
Dear Terence,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Assistant General ManagerTownplace Suites Hilliard

10/10 超赞

Rebecca

满意：清洁度、员工和服务、住宿条件和设施
Very nice hotel, plan to use in my future visits.
2023 年 12 月入住 1 晚
er 于 2023年12月5日 的回复
Thank yo for sharing

10/10 超赞

Megan

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed at many hotels before and this was by far the best we have stayed at. The hotel was clean and beautiful
2023 年 12 月入住 1 晚
eric 于 2023年12月5日 的回复
Thank you for sharing

10/10 超赞

Josephine Juiwai

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
eric 于 2023年12月5日 的回复
Thank you for sharing

10/10 超赞

Christine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, convenient location, great parking
2023 年 11 月入住 4 晚
eric 于 2023年12月4日 的回复
Thank you for sharing

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Water in pool a little chilly and oatmeal to runny
2023 年 11 月入住 2 晚
eric 于 2023年11月20日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Stephanie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚
eric 于 2023年11月20日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

terry

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
Eric 于 2023年11月13日 的回复
Thank you for sharing

10/10 超赞

Jessie

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would stay again
2023 年 11 月入住 4 晚
Eric 于 2023年11月13日 的回复
Thank you for sharing

10/10 超赞

William

满意：清洁度、员工和服务、住宿条件和设施
Greatly enjoyed our stay. Clean, quiet, and convenient.
2023 年 11 月入住 3 晚
Eric 于 2023年11月13日 的回复
Thank you for sharing

10/10 超赞

Jay

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Eric 于 2023年11月6日 的回复
Thank you for sharing

6/10 一般

Drew

与家人及幼儿出行
满意：住宿条件和设施，服务设施
不满意：清洁度
Nice amenities, room was clean when we arrived but we didn’t have any housekeeping services until we called down to front desk by our 4th day there.
2023 年 10 月入住 5 晚
Eric 于 2023年11月6日 的回复
Thank you for sharing

10/10 超赞

Mark

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Review of Quality of Stay.
It was very clean, up-dated. The only issue is that the TV is mounted to the side of the bed, instead at the foot of the bed on wall; viewing is aggravating.
2023 年 10 月入住 4 晚
Eric 于 2023年10月29日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 还可以

Cheryl

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 5 晚
eric 于 2023年10月29日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施
Very Private enjoyed the peaceful environment
2023 年 10 月入住 5 晚
Eric 于 2023年10月24日 的回复
Thank you for sharing

8/10 还可以

Rhina

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Mal funcionamiento del aire acondicionado
2023 年 10 月入住 1 晚
eric 于 2023年10月20日 的回复
thank you for sharing

10/10 超赞

Kathleen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Extremely clean and modern looking facilities. We enjoyed the indoor pool and the fitness room. The breakfast buffet had plenty of hot and cold choices. The suites were well equipped and roomy.
2023 年 10 月入住 5 晚
Eric 于 2023年10月18日 的回复
Thank you for sharing.

2/10 糟糕

Mekhi

与配偶出行
满意：住宿条件和设施，清洁度
They did not have the room I requested and someone was banging against the wall
2023 年 10 月入住 2 晚
eric 于 2023年10月16日 的回复
Thank you for sharing your feedback about your recent stay

10/10 超赞

terance

2023 年 10 月入住 4 晚
Eric 于 2023年11月6日 的回复
Thank you for sharing

10/10 超赞

Laura

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We absolutely loved our 3-night stay here. Most importantly, the entire property was spotless. In addition, the service was friendly, the breakfast was decent, and we thought the outdoor area with the fire pit was a really nice touch. Hubby even thought the gym was nice, and as far as I can recall, he’s never been satisfied with a hotel gym before!
2023 年 10 月入住 3 晚
Stacy 于 2023年10月11日 的回复
Thank you so much for the positive feedback! We hope you will visit us again next time!

10/10 超赞

Kinga

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved this place . Clean , beautiful bathroom and kitchen… I will be staying again 👍
2023 年 9 月入住 3 晚
response 于 2023年09月28日 的回复
Hello Kinga,Thank you for giving us a 5 out of 5 we hope you choose to stay with us again.

6/10 一般

Heidi

与家人出行
满意：清洁度
Basic suite hotel, small pool, average breakfast, honesty not worth $200 a night
2023 年 9 月入住 1 晚
response 于 2023年09月28日 的回复
Hello Heidi,Thank you for choosing to stay with us, I do apologized that everything wasn't up to standard I have passed these concerns along our leadership team, I do hope you choose to stay with us again in the future.

8/10 还可以

Kurt

与家人出行
满意：清洁度、员工和服务、客房舒适度
2023 年 9 月入住 2 晚
response 于 2023年09月28日 的回复
Hello Kurt,Thank you for your rating and we do hope you choose to stay with us in the future.

10/10 超赞

Mealine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great spot
2023 年 9 月入住 2 晚
response 于 2023年09月8日 的回复
Thank you for your 5 out of 5 rating we hope that you choose to stay with us in the future.