Combloux Combloux Ecological Moutain Lake Hotels

"Beautiful hotel amazing location and super friendly staff"

"The view was superb; the rest of the facility needs updates. The TV certainly needs a new one."

"Excellent property, we thoroughly enjoyed our stay."

"Fantastic place to stay for the 6 of us. It was smart and clean, but also very homely. Great breakfast (cooked and pastry options), super close to ski hire and slopes (few mins walk), sauna and steam were really nice and those who had massages said they were great. Nice afternoon tea/cakes at an extra cost (~12 euros pp). Views from the rooms and the dining area were unbelievable. Had everything you could want I think. I thought the dinner was nice. Some others had more mixed reviews, but I think was good on the whole. We stayed in the hotel for our 3 night stay. Any more nights and we may have gone into town for a change of scene. The best was the staff. Super friendly, helpful, organised and just great to be around. They really made the trip for us. They sorted ski passes and taxis to/from the airport with no fuss at all. The hotel is really close to ski schools and nursery slopes, and some of the rooms were well set up for older kids (say 8 years plus). We were an adult only group, but I'm not sure how good the hotel itself would be for young kids in terms of things to do in the hotel. There were a couple of babies around when we were there, so definitely fine for them to be there. Thanks again to all the staff. We will definitely be back - brilliant stay! "

"View from the apartment was absolutely stunning. The apartment was comfortable, modern, and well equipped, and spacious enough for two for a week. Nice big bathroom with two sinks! Staff were friendly. On the down side, I do not think the integration with Expedia is very well thought out. The property seemed to have trouble contacting us or even responding to our messages, at one point telling me they didn't have my phone or email address despite somehow managing to send me marketing communications multiple times per day. Also at one point we owed them money for ski hire, had no clear payment instructions and through pure trial and error I found a way to pay through their website using some random made up username sent in the booking confirmation. The check in was very poorly managed in my opinion - we were arriving shortly after 8pm and despite having our deposit nice and early the residence would not share access information for self check in until less than an hour before we arrived, even as we explained we'd be driving through the mountains and no guarantee we'd have signal. As mentioned the staff are very nice but don't expect to be treated like a hotel guest despite the high price. E.g. basics like toilet paper not supplied or supplied very grudgingly, even though it obviously makes no sense for short term guests to go out and buy everything. Finally, more could be done to make the spa a relaxing experience for guests as it is overrun by children."