This was one of the most pleasant stays I’ve had in a very long time. The customer service was friendly and efficient. Rooms were spacious and clean. The beds were super comfortable- we were very happy!
cherie
2024 年 5 月入住 1 晚
10/10 超赞
abdul nasser
与配偶出行
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is amazing.
abdul nasser
2024 年 5 月入住 2 晚
10/10 超赞
Douglas Anderson
2024年05月13日
满意:清洁度、员工和服务、住宿条件和设施
The property makes you feel secluded and away from the city
Douglas Anderson
2024 年 5 月入住 2 晚
10/10 超赞
Adolfo
2024年05月6日
满意:清洁度、员工和服务、住宿条件和设施
Adolfo
2024 年 5 月入住 1 晚
10/10 超赞
Carla
与配偶出行
2024年05月5日
满意:清洁度、员工和服务、住宿条件和设施
Was there only one night but had a great experience, hotel is very nice, bed and from were clean, modern and spacious enough.
Carla
2024 年 5 月入住 1 晚
10/10 超赞
Heather
与配偶出行
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean hotel, the area had some nice trails for running, and close to restaurants
Heather
2024 年 4 月入住 3 晚
10/10 超赞
COURTNEY
商务旅客
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean property from the minute you walk in! Staff so nice and helpful. Enjoyed my stay!
COURTNEY
2024 年 4 月入住 1 晚
10/10 超赞
Danny,San Marcos
商务旅客
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent customer service, very clean property! I will be back!
Danny
2024 年 4 月入住 1 晚
6/10 一般
JOSE
商务旅客
2024年04月27日
满意:住宿条件和设施,清洁度
Like in some other modern hotels the rooms do not have opening windows. You can only refresh the air via air conditioning system. And I am pretty allergic to air conditioning. It is a special condition but it’s also the reason why I will never go back to that hotel.
JOSE
2024 年 4 月入住 6 晚
8/10 还可以
Hazel
2024年04月27日
满意:住宿条件和设施,清洁度
Hazel
2024 年 4 月入住 1 晚
10/10 超赞
Allen
2024年04月27日
Allen
2024 年 4 月入住 1 晚
10/10 超赞
Yoniel
2024年04月26日
Yoniel
2024 年 4 月入住 1 晚
10/10 超赞
Cynthia
与家人出行
2024年04月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the attention to the "little" details. We thoroughly enjoyed our stay.
Cynthia
2024 年 4 月入住 2 晚
8/10 还可以
Cristian
2024年04月18日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and very nice people, calm area for a business trip. Not really a family vacation type of hotel but I give it a solid 4 Stars! Thanks guys
Cristian
2024 年 4 月入住 1 晚
Angel C. 于 2024年04月19日 的回复
Hi Cristian, Thanks so much for your feedback! We look forward to hosting you again in the future!
10/10 超赞
Erik
2024年04月12日
Erik
2024 年 3 月入住 2 晚
10/10 超赞
abdul
与家人出行
2024年04月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and attentive.
abdul
2024 年 4 月入住 3 晚
Angel C. 于 2024年04月19日 的回复
Hi Abdul, thank you for your kind words regarding our staff. We are happy to hear that we exceeded your expectations.
10/10 超赞
Dennis
与家人出行
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is new and facilities are good. Air conditioning is quiet.
Dennis
2024 年 4 月入住 5 晚
Angel C. 于 2024年04月19日 的回复
Hi Dennis, Thanks so much for your feedback. See you next time!
10/10 超赞
Maria
与配偶出行
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with extremely friendly staff.
Maria
2024 年 3 月入住 1 晚
Angel C. 于 2024年04月19日 的回复
Dear Maria, thank you for your review! We appreciate your feedback and are delighted to hear that you enjoyed your stay. See you next time!
10/10 超赞
Dennis
与家人出行
2024年04月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed, pillow are comfortable. Clean. Air conditioning is quiet.
Dennis
2024 年 4 月入住 1 晚
Angel C. 于 2024年04月19日 的回复
Dear Dennis,Thanks for your review! We appreciate your feedback and are happy to hear that you had a comfortable stay. We look forward to hosting you again in the future.
8/10 还可以
James
2024年03月18日
满意:清洁度、员工和服务、住宿条件和设施
Nice place to stay.
James
2024 年 3 月入住 3 晚
Angel C. 于 2024年04月19日 的回复
Dear James, thanks for your amazing review! We look forward to hosting you again in the future and hope to gain your full 5 stars!
10/10 超赞
Marguerite,Fort Worth
与家人出行
2024年03月9日
Excellent stay! Friendly customer service, beautiful room. I highly recommend.
Marguerite
2024 年 3 月入住 1 晚
Nicole L. 于 2024年03月12日 的回复
Greetings, Marguerite! Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We appreciate you for choosing Hyatt Regency Conroe for your stay.
10/10 超赞
Ashley
与家人出行
2024年03月3日
满意:服务设施
Very friendly and conveniently close to shops and restaurants
Ashley
2024 年 3 月入住 1 晚
Nicole L. 于 2024年03月7日 的回复
Greetings, Ashley! Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We appreciate you for choosing Hyatt Regency Conroe for your stay.
10/10 超赞
Ginger,Katy
与配偶出行
2024年02月29日
满意:清洁度、员工和服务、住宿条件和设施
Just wow! This property felt like a luxury resort. The grounds are beautiful, the facility is amazing, the staff is friendly and professional! We plan on going back just to stay here. Beautiful pool and awesome workout room.
Ginger
2024 年 2 月入住 1 晚
Nicole L. 于 2024年02月29日 的回复
Greetings, Ginger! Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed our stay and our facilities. We appreciate you for choosing Hyatt Regency Conroe for your stay.
10/10 超赞
Bill
2024年02月25日
Bill
2024 年 2 月入住 3 晚
Angel C. 于 2024年04月19日 的回复
Dear Bill, thanks for your amazing review! We look forward to hosting you again in the future.
10/10 超赞
Scott
团体旅客
2024年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very easy to find, room was convenient and had many nice amenities. Would stay here again!!
Scott
2024 年 2 月入住 1 晚
Shivonne S. 于 2024年02月28日 的回复
Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We appreciate you for choosing Hyatt Regency Conroe for your stay.
10/10 超赞
Carlos
2024年02月23日
满意:清洁度、员工和服务、住宿条件和设施
hermoso hotel y lugar muy recomendable
Carlos
2024 年 2 月入住 2 晚
Shivonne S. 于 2024年02月24日 的回复
Muchas gracias por tu opinión Carlos y por elegirnos para tu estancia. Esperamos poder acogerte a ti y a tu familia en el futuro.
6/10 一般
Margaret
与家人出行
2024年02月20日
满意:住宿条件和设施,员工和服务
不满意:清洁度
New hotel Dirty Rooms
Lobby area was nice. No room service available at this hotel. Maids did a horrible job cleaning rooms. Never cleaned shower or sink til the 5th day and I had to go and complain. Then they said maid would come and clean. She just brought new towels and made the bed. No dusting. See photo of the dust in our room.
Margaret
2024 年 2 月入住 2 晚
Shivonne S. 于 2024年02月28日 的回复
Thank you for taking the time out to fill out a review on your stay at Hyatt Regency Conroe. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I'm truly sorry to read about the issues that you experienced during your stay with us. This is not the kind of service we would like to offer and can understand your frustration in this matter. Our goal was to exceed your expectations, and we wholeheartedly wish we were 100% successful. On behalf of our entire team, please accept our sincerest apologies in regard to the issues you experienced. I will make sure to address these issues with the proper department heads in order to ensure this remains an isolated occurrence. We truly wanted you to have a positive experience and truly regret any discomfort this may have caused you. We appreciate you for choosing Hyatt Regency Conroe for your stay and we thank you for your loyalty and being a World of Hyatt Member and should your travels ever bring you back to Conroe, please let me know as I would appreciate an opportunity to make up for your experience.
10/10 超赞
Diem
2024年02月19日
Diem
2024 年 2 月入住 1 晚
Shivonne S. 于 2024年02月24日 的回复
Thank you for you wonderful score.
10/10 超赞
Ken
2024年02月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay.
Beautiful hotel with lovely rooms and a friendly staff.
Ken
2024 年 2 月入住 1 晚
Shivonne S. 于 2024年02月16日 的回复
Thank you Ken for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We look forward to hosting you and your family in the future.
10/10 超赞
Regina
2024年02月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was soo nice. We stayed there for our wedding day and they surprised us with some champagne and chocolate covered strawberry. It was so lovely. My husband cannot stop saying how nice this hotel was.
Regina
2024 年 2 月入住 2 晚
Shivonne S. 于 2024年02月16日 的回复
Thank you Regina for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We appreciate you for choosing Hyatt Regency Conroe for your stay. It was an absolute pleasure having you here and we look forward to hosting you and your family in the future. Congrats on your wedding again :)
10/10 超赞
Florent
商务旅客
2024年02月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brand new hotel, fantastic experience.
I really appreciated the service at the breakfast.
Florent
2024 年 2 月入住 1 晚
Nicole L. 于 2024年02月14日 的回复
Greetings Florent, Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed the breakfast in our hotel as well as our service. We appreciate you for choosing Hyatt Regency Conroe for your stay. It was a pleasure having you here and we look forward to hosting you and your family in the future.
10/10 超赞
Karen
与家人出行
2024年02月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karen
2024 年 2 月入住 3 晚
Nicole L. 于 2024年02月14日 的回复
Greetings Karen, Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We appreciate you for choosing Hyatt Regency Conroe for your stay. It was a pleasure having you here and we look forward to hosting you and your family in the future.
10/10 超赞
Isa
2024年02月11日
Isa
2024 年 1 月入住 1 晚
Nicole L. 于 2024年02月14日 的回复
Greetings Isa, Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We appreciate you for choosing Hyatt Regency Conroe for your stay. It was a pleasure having you here and we look forward to hosting you and your family in the future.
8/10 还可以
Jessica
与家人出行
2024年01月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jessica
2024 年 1 月入住 2 晚
Shivonne S. 于 2024年02月6日 的回复
Greetings Jessica, Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your overall stay. We appreciate you for choosing Hyatt Regency Conroe for your stay. It was a pleasure having you here and we look forward to hosting you and your family in the future.
10/10 超赞
John
2024年01月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2024 年 1 月入住 2 晚
Natalie V 于 2024年01月29日 的回复
Thank you, John, for taking the time to fill out this survey! I would also like to recognize you as a World of Hyatt Member and we appreciate your loyalty.
10/10 超赞
Heather
与家人出行
2024年01月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place however they fail to remove the hold on your card for incidentals for weeks on end. That’s the only downfall.
Heather
2024 年 1 月入住 1 晚
Angel C. 于 2024年01月27日 的回复
Greetings Heather, thank you for your feedback! I apologize that the hold on your card was longer than usual. At checkout, we release all additional incidental funds not utilized at the hotel back to your bank. Some banks do take longer than others to release it back to you. I apologize that this was your experience. Thanks again for your positive feedback! We hope to have an opportunity to host you in the future.
10/10 超赞
Jennifer
2024年01月21日
Jennifer
2024 年 1 月入住 2 晚
Shivonne S. 于 2024年02月10日 的回复
Greetings Jennifer, Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay. We appreciate you for choosing Hyatt Regency Conroe for your stay. It was a pleasure having you here and we look forward to hosting you and your family in the future.
4/10 很差
Carlos Rafael,Mexico
2023年12月28日
Carlos Rafael
2023 年 12 月入住 9 晚
Angel C. 于 2024年01月27日 的回复
Greetings Carlos, I am sorry that we did not exceed your expectations. We would appreciate some clarity on your score and would like to know what we may have done to enhance your experience. Please give us a call and we'd be happy to hear from you!
8/10 还可以
XINQING
2023年12月28日
满意:清洁度
XINQING
2023 年 12 月入住 3 晚
Angel C. 于 2024年01月27日 的回复
Greetings XINQING, Thank you for your review! We appreciate your business and are happy to hear that you enjoyed your stay! We hope to have an opportunity to earn your 5 stars on your next visit!
10/10 超赞
chadwick
2023年12月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
chadwick
2023 年 12 月入住 1 晚
Angel C. 于 2024年01月27日 的回复
Greetings Chadwick,Thanks for your review! We appreciate your business and are pleased to hear you enjoyed your stay! Looking forward to your next visit!
10/10 超赞
Stephanie
与家人出行, 带宠物出行
2023年12月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s new and nice area for the pooches
Stephanie
2023 年 12 月入住 1 晚
Angel C. 于 2024年01月27日 的回复
Thanks for your review! We appreciate your business and are pleased to hear you enjoyed your stay! I am happy to hear that you and your furry friends were able to enjoy our beautiful backyard! Looking forward to your next visit!
10/10 超赞
Ivan
与家人出行
2023年12月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and awesome staff.
Ivan
2023 年 12 月入住 1 晚
Angel C. 于 2024年01月27日 的回复
Greetings Ivan,Thanks for your review! We appreciate your business and are pleased to hear you enjoyed your stay! Looking forward to your next visit!
10/10 超赞
David,Millbrae
2023年12月18日
David
2023 年 12 月入住 1 晚
Angel C. 于 2024年01月27日 的回复
Hi David! Thanks for your great rating! We look forward to your next visit!
10/10 超赞
Atkins,
2023年12月18日
满意:服务设施
Atkins,
2023 年 12 月入住 1 晚
Angel C. 于 2024年01月27日 的回复
Greetings Atkins,Thanks for your review! We appreciate your business and are pleased to hear you enjoyed your stay! Looking forward to your next visit!
4/10 很差
Thomas
2023年12月10日
Thomas
2023 年 12 月入住 1 晚
Angel C. 于 2024年01月27日 的回复
Greetings Thomas,Thank you for your review! We are sorry that we did not meet your expectations. We would appreciate another opportunity to better serve you in the future.
10/10 超赞
L. Joe
2023年12月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hyatt Conroe
L. Joe
2023 年 12 月入住 1 晚
Angel C. 于 2023年12月11日 的回复
Greetings L.Joe, Thank you for your amazing review! We look forward to hosting you in the future.
10/10 超赞
kenneth
商务旅客
2023年12月2日
满意:员工和服务、服务设施、住宿条件和设施
Excellent hotel, nice people, very nice bar with dining, clean room
kenneth
2023 年 11 月入住 2 晚
Angel C. 于 2023年12月11日 的回复
Greetings Kenneth, thank you for your review! We appreciate your kind words regarding out hotel and staff. We look forward to hosting you on your future travels.
10/10 超赞
Judy,Point Venture
与配偶出行
2023年12月2日
Very beautiful grounds surrounding the hotel. Check in was fast and easy. Ample parking and easy access in/out of the hotel. Easy access to the freeway, both north and south.
Judy
2023 年 12 月入住 1 晚
Angel C. 于 2023年12月11日 的回复
Greetings Judy, thanks for your review! We appreciate your feedback and are pleased to hear that you enjoyed your stay! Looking forward to hosting you in the future.
10/10 超赞
Omar
与配偶出行
2023年11月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best hotels I've stayed in. The entire hotel is in top notch condition and is very comfortable. The parking is Free for a change.
Omar
2023 年 11 月入住 2 晚
Nicole L. 于 2023年11月29日 的回复
Hello Omar, Thank you for taking the time out to submit a review regarding your stay with us here at Hyatt Regency Conroe. Your feedback is extremely important to us, and we are happy that you enjoyed your stay.
10/10 超赞
Blake
2023年11月29日
Blake
2023 年 11 月入住 1 晚
Angel C. 于 2024年01月27日 的回复
Greetings Blake,Thanks for your review! We appreciate your business and are pleased to hear you enjoyed your stay! Looking forward to your next visit!