Washington Consumer Product Safety Commission Hotels

"Clean room staff was accommodating and professional "

"Hotel staff made you feel at home. The complementary breakfast was truly amazing. Great team at this location. "

"The room was great, spacious and clean. The staff is very courteous and helpful. We could’ve used an iron. "

"Bar did not have basic amenities including fries, and a variety of drink options. Bartender had to put a sticky note and redline items not available on the menu. This puts a shame to the Hilton brand. The bartender made me a drink that cost $17 and it was insulting to be charged that price since the bartender had absolutely no idea what she was doing. "

"This hotel has everything you need. It is connected to the Metro, the breakfast is incredible with the best omelette I ever had and the kids loved the pool and hot tub. The staff was great too. You can’t beat all that for the amazing price for a nice family weekend away. We will be back. "

"The hotel was in a great location for our needs. Bethesda Row was in walking distance, the Metro station in basically onsite. The only issue that we had was with Expedia offering a room with breakfast included, this hotel doesn't offer a breakfast option."

"We stayed at the AC Hotel by Marriott Bethesda Downtown after a long day at a volleyball tournament, and while the hotel initially looked nice, the experience was extremely disappointing. Loud music from a speaker near our room (Room 605) kept us awake late into the night and woke us again at 4 AM. Despite multiple complaints, the issue was not properly resolved. When we requested a room change, it was denied, and we ultimately had to check out early due to lack of sleep. To make matters worse, the checkout time on our receipt was incorrect and could not be adjusted. Overall, the hotel failed to provide a quiet and comfortable stay, and customer service was unhelpful. I would not recommend this hotel, especially for families. PS: the follow up from hotel management the following morning has not met our expectations. They tried to balance shift to other guest and offered $35 discount which was complimentary to start with. "

"Rooms clean, beds comfortable, staff friendly"

"One of the worse hotel experiences I ever had - it was one unpleasant surprises after another- from broken elevator we had to carry all our belongings to the 4th floor & the concierge never had the decency to announce it, nor apologized for the inconvenience. They’ve advertised for free parking online while throw you with a fee for parking at their facility. The price advertised on Travelocity website was a truce about the actual motel was charging- Besides the rooms, hallways & stairways was dirty , old lapiidated. Their linens bedding were ripped, wrinkled & untidy. On top of it all, there were no hotwater to take showers. I was so disappointed "