West Monroe Coon Island Hotels

"Check-in was easy; all the staff were friendly and helpful. Breakfast was adequate and served hot and fresh."

"Clean room and nice staff!"

"This hotel needs to be shut down from the lobby to the rooms. The staff was very rude and argumentive. Pictures of the establishment were fake photos from over 10+years. The pool was shown in one pic but when arrived the pool was shut down for what look like years. When walking into the lobby it smelled horrible. The clerk looked as if she may have been an addict as she took my payment and forged my signature on the receipt. I switched from 3 different rooms, all were the same, bad smell, floors not cleaned and mold in the tub. There was a hole in the bathroom wall in every room we looked at. The pillow cases were stuffed with sheets for a homemade pillow. The sheets were not clean and the blanket was filthy. This place needs to be shutdown and renovated with the help of the city and health department. Housekeeping did not service room just left a roll of tissue and that was it. We were scammed out of the first nights payment for a refund because we were told that after we made payment a bank drop was done...Mind you this was at 11pm at night....If you don't want to end up sick or with any type of bed bugs I suggest to look at others in the area. Thank God we're in a much cleaner establishment as of this morning. This hotel need serious attention and needs to be looked at by the city of Monroe......Be Aware before spending your hard earned money with these people....You've been warned "

"The room was somewhat clean, but there were several issues that made our stay uncomfortable. The indoor pool was dirty and extremely cold. In our bathroom, there were no clean washcloths—only a used, wet one left near the sink. We also found what appeared to be a partially smoked marijuana blunt left under the plastic cups in the room, and the window had been left open, likely due to someone smoking beforehand. The staff was very nice, which I appreciated, but unfortunately the overall experience was disappointing. I won’t be staying here again."

"If your intention is just to sleep, then choose this. Because other than bed, tv nothing here is clean and well maintained"

"Property was in rough shape and no coffee or tea or a"

"There were a few issues at the hotel. First, there was a broken toilet. Second, there was a broken cold water spicket in the sink, which provided very little cold water. Third, there was a mildew smell in the hallway carpet. Fourth, the desk clerk was very helpful and kind. She tried her best to accommodate us and finally put us in a handicap room with the bed on the floor. However, that was all she had left, except for one room that didn’t lock. She would have to let us in and out all night long if we needed to use that room."

"Very accommodating for our old fur babies"

"Smells weird. And the smell stays in your cloths. "