While this hotel has some good points, I can’t recommend it.
The location is convenient if you're arriving by train or bus and visiting Tivoli. Breakfast was excellent, and the staff was friendly and helpful.
However, the negatives outweighed the positives. Our room was on the 1st floor facing the street, and street noise woke us nightly. Higher, quieter rooms seemed available, but we weren’t offered one—possibly because we booked through Expedia and not directly with the hotel?
The bed was worn out and sagged badly, causing me back pain. My wife found it very soft and overused but wasn’t as bothered. Our 10-year-old son slept on a thin floor mattress that took up nearly all available space. Online photos suggested a proper daybed, which was misleading.
Hot water was unreliable, taking 15 minutes to arrive or sometimes not at all, resulting in a few cold showers.
At $450 USD per night, this was unacceptable. I’m writing this from a Hamburg hotel costing less than half, with far better comfort and quality. Yes, Copenhagen is a premium market—but in this case, not worth the price. I’d look elsewhere.