会议设施

关于哥本哈根丽笙皇家精选酒店的点评

5 out of 5
哥本哈根丽笙皇家精选酒店
Hammerichsgade 1, Copenhagen

点评

9.2

非常棒

10 分 - 超赞。675 条好评,共有 1003 条点评" "
8 分 - 还可以。239 条好评,共有 1003 条点评" "
6 分 - 一般。59 条好评,共有 1003 条点评" "
4 分 - 很差。13 条好评,共有 1003 条点评" "
2 分 - 糟糕。17 条好评,共有 1003 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Sze Long

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel with helpful staff! Location is very convenient as well! Highly recommended!
2023 年 4 月入住 4 晚
Rashlin, Radisson Royal 于 2023年04月14日 的回复
Dear Sze Long, We are happy to hear that you had a great stay with us and thank you for taking the time to leave a review with us. We hope to see you again soon.

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、客房舒适度
Nice Hotel
Hotel in the city centre. Easy walking to the shopping centre. The hotel staffs are very helpful and nice. The room is clean and tidy.
2019 年 12 月入住 3 晚
Anne-Sophie Letort - Service Manager 于 2020年01月21日 的回复
Thank you for your feedback. We are delighted that you enjoyed you stay with us. We really hope to welcome you back soon. Kind Regards,

10/10 超赞

真实旅客

2019 年 10 月入住 3 晚
Best regards, Royal Front Office Team 于 2020年01月24日 的回复
Dear guest, Thank you for taking the time to write us a review. We are so happy that you enjoyed your stay. We hope to welcome you back to the Royal soon.

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for visiting the city. Most iconic spots are within walking distance.
2019 年 10 月入住 3 晚
Best regards, Royal Front Office team 于 2020年01月24日 的回复
Dear guest, Thank you for taking the time to write us a review. We are so happy that you enjoyed your stay. We are lucky with such a great location. We hope to welcome you back to the Royal soon.

10/10 超赞

Chi-Yao

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 3 晚
Best regards, Royal Front Office Team 于 2020年01月24日 的回复
Dear Chi-Yao, Thank you for taking the time to write us a review. We are so happy that you enjoyed your stay. We hope to welcome you back to the Royal soon.

10/10 超赞

zhong ying

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
在中央車站5分鐘路程,很方便~被升等到18樓,看出去一片市景,落日下很漂亮。服務很好親切主動,房間很整潔,在哥本哈根算是很大的房間了,非常好!
2019 年 6 月入住 3 晚
The Front Office Team 于 2022年09月21日 的回复
Dear Zhong Ying,Thank you so much for your feedback.We look forward to welcoming you back!Kind Regards

8/10 还可以

SHOTA

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Good!
2024 年 4 月入住 2 晚
Service Manager, Radisson Royal 于 2024年04月30日 的回复
Dear Shota, Thank you for the great review. We are glad to see you enjoyed staying with us and we hope to see you again.

10/10 超赞

Mahmoud,Cambridge

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The suspended light over the small table in the corner is not convenient. I bumped my head several times on it
2024 年 4 月入住 2 晚
Rashlin, Radisson Collection Royal Hotel 于 2024年04月24日 的回复
Dear Mahmoud, We are delighted to hear that you enjoyed the stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.

10/10 超赞

Michael william

满意:清洁度、员工和服务、住宿条件和设施
very friendly staff
2024 年 4 月入住 3 晚
Christopher 于 2024年04月23日 的回复
Dear Michael,We are delighted to hear that you enjoyed the stay here with us and thank you for taking the time to leave a review. We hope to see you again soon. Best regards,Christopher KrugerRadisson Collection Royal Hotel

8/10 还可以

Kendrick

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The concierge (specifically the jovial 71-year-old gentleman) was extremely helpful and very engaging, one of the best I've experienced in my more than 3 decades of global travels. The hotel is exactly as I remembered it 7 years ago during my first stay, kudos to the team for maintaining it well up to this day!
2024 年 4 月入住 3 晚
Christopher 于 2024年04月18日 的回复
Dear Kendrick, We are delighted to hear that you enjoyed your stay with us and the service that was provided. As well, thank you for taking the time to leave a review with us.We hope to see you again soon.Best regards,Christopher KrugerRadisson Collection Royal Hotel

10/10 超赞

Cheryl

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property. Central location to relevant sites. Easy to take train from airport to hotel. Concierge very helpful
2024 年 4 月入住 2 晚
Christopher 于 2024年04月15日 的回复
Dear Cheryl, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon! Best regards, Christopher Radisson Collection Royal Hotel

10/10 超赞

Claudia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Uns hat es sehr gut gefallen. Wir sind außerordentlich freundlich empfangen worden. Die Aussicht ist super im 13 Stock. Man ist Nahe der Innenstadt. Direkt beim Tivoli Garten und am Bahnhof. Perfekte Lage um Kopenhagen kennenzulernen !
2024 年 4 月入住 4 晚
Rashlin Kaur, Service manager 于 2024年04月11日 的回复
Dear Claudia, Thank you so much for a great review and for rating us 5 out of 5. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future.

10/10 超赞

Karla Margarita

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Personal amable, excelente limpieza e inmejorable ubicación a 1 cuadra de estación central, por lo que fácilmente llegamos en tren desde el aeropuerto
2024 年 3 月入住 3 晚
Christian Gazzano 于 2024年03月29日 的回复
Estimada KarlaGracias por sus comentarios respecto a su estancia en Radisson Collection Royal Hotel, Copenhagen. Nos complace saber que ha disfrutado del tiempo que ha pasado con nosotros y esperamos volver a darle la bienvenida en nuestro hotel en un futuro próximo.Si podemos ayudarle, no dude en ponerse en contacto con nosotros.Saludos cordiales, Radisson Collection Royal Hotel, Copenhagen

10/10 超赞

Jacqueline

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff are very pleasant.
2024 年 3 月入住 2 晚
Andrej, Front Office 于 2024年03月22日 的回复
Dear Jacqueline,Thank you for the review. We are glad to hear you had a nice stay with us and we hope to welcome you again.Kind regards,

8/10 还可以

Shuhui

2024 年 3 月入住 3 晚
Christopher 于 2024年04月8日 的回复
Dear Shuhui,We are delighted to hear that you enjoyed your stay with us and thank you for taking the time to leave a review.We hope to see you soon!Best regards,Christopher KrugerRadisson Collection Royal Hotel

8/10 还可以

Cyrille

与家人及幼儿出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super friendly and helpful staff. Onsite restaurant and great breakfast. Right in the middle of everything, so it's super easy to walk anywhere or there is always a cab right outside
2024 年 3 月入住 5 晚
Christopher 于 2024年03月16日 的回复
Dear Cyrille,We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review.We hope to see you again soon. Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

JUAN

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel, friendly staff
2024 年 1 月入住 5 晚
Christian Gazzano 于 2024年02月4日 的回复
Dear Juan,Thank you so much for a great review and for rating us 5 out of 5. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

6/10 一般

Jonas

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Værelset ikke klar.
Værelset var ikke klar før kl 17:30, det er ikke optimalt når man har indtjekning fra kl 15 og ankommer med små børn.
2024 年 1 月入住 1 晚
Christian Gazzano 于 2024年02月4日 的回复
Dear Jonas,Thank you for taking the time to share your feedback, we are grateful for your observations as this gives us the opportunity to better improve our service offerings in the future and sincerely hope that this has not deterred you from staying with us again. We are always looking for ways to make improvements and to continue being the best and it is with feedback like yours which we are able to do this.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

10/10 超赞

Alberto

2024 年 1 月入住 2 晚
Andrej, Front Office 于 2024年02月2日 的回复
Dear Alberto,Thank you for the great review. We are glad to hear you had an enjoyable stay with us and we hope to see you again.Kind regards,

8/10 还可以

Desiree van den,Seattle

满意:清洁度、服务设施、住宿条件和设施
Prima slaap en badkamer, ook uitstekend ontbijt en locatie is op steenworp van het centraal station en Tivoli. Minpunt qua entertainment (was wel gecommuniceerd bij de receptie bij inchecken: niet alle streaming diensten werken (o.a. Netflix maar ook NPO app deed het niet). Minder was de restaurant diner service: het eten zelf was prima maar service kwam niet checken en na lang wachten ben ik zelfs van tafel moeten gaan om een ober aan te spreken dat ik wilde afrekenen. De receptie heeft dat wel netjes opgelost met uitchecken (korting voor het ongemak).
2024 年 1 月入住 2 晚
Christopher 于 2024年01月29日 的回复
Dear Desiree, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon! Best regards, Christopher Kruger Radisson Collection Royal Hotel

10/10 超赞

Alicia

2024 年 1 月入住 3 晚
Christopher 于 2024年01月29日 的回复
Dear Alicia, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon! Best regards, Christopher Kruger Radisson Collection Royal Hotel

10/10 超赞

Kazuya

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
調度品が素晴らしく落ち着ける部屋でした。
2024 年 1 月入住 3 晚
Christopher 于 2024年01月25日 的回复
Dear Kazuya, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon. Best regards,ChristopherRadisson Collection Royal Hotel

8/10 还可以

Gabriel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bom hotel
Quarto agradável, mas pequeno. Tem uma excelente localização, com ótimo serviço de bar. A limpeza poderia ser melhor, mas não compromete.
2024 年 1 月入住 1 晚
Christopher 于 2024年01月23日 的回复
Dear Gabriel,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

4/10 很差

真实旅客

商务旅客
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Very poor value
Very poor value. Rooms were too hot to sleep even with the air con at the lowest setting. My colleagues who stayed here complained about this too. Breakfast is of poor quality. Cheap coffee. Fresh fruit - only pineapples, melons and cheap grapes. Omelette made to order is made from a mixture out of pre-made carton and probably full of UPFs. I felt unwell after eating it. Luckily, bread herring and salmon were great. Dinner was expensive and not the best ingredients one would expect at this price. For the room rates they charge one would expect at least 4 star service, not 2.
2024 年 1 月入住 4 晚
Christopher 于 2024年01月23日 的回复
Dear guest,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

10/10 超赞

Maria Sol

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Christian Gazzano 于 2024年01月18日 的回复
Dear Maria Sol,Thank you so much for a great review and for rating us 5 out of 5. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

10/10 超赞

Joel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Christian Gazzano 于 2024年01月18日 的回复
Dear Joel,Thank you so much for a great review and for rating us 10 out of 10. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

8/10 还可以

Ari

满意:员工和服务,清洁度
Sänky vinossa
2024 年 1 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Ari,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

Elin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Utrolig hyggelige ansatte, betalte litt for tidlig innsjekk og fikk nydelig hjørnerom med super utsikt. Det var -5 ute, så ovner sto på fullt. Godt og varmt på rommet men kaldt i restauranten i 1. etg om kvelden
2024 年 1 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Elin,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 还可以

Xiaoding

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Christopher 于 2024年01月9日 的回复
Dear Xiaoding,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

2/10 糟糕

Yousef

满意:住宿条件和设施,清洁度
不满意:员工和服务
Christopher 于 2024年01月9日 的回复
Dear Yousef,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

2/10 糟糕

Christian

2023 年 12 月入住 2 晚
Christopher 于 2024年01月9日 的回复
Dear Christian,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

10/10 超赞

Lars

2023 年 12 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Lars,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

Sydney

满意:清洁度、员工和服务、住宿条件和设施
The staff was above and beyond helpful and accommodating to my grandmother and I. VERY happy with our stay.
2023 年 12 月入住 2 晚
Christopher 于 2024年01月9日 的回复
Dear Sydney,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 还可以

Stefan

2023 年 12 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Stefan,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

Mattias

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Mattias,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 还可以

Antonio

2023 年 12 月入住 5 晚
Christopher 于 2024年01月9日 的回复
Dear Antonio,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

Johannes

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Johannes,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 还可以

Anne Karin

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Flott hotell
Veldig fornøyd med både rom, frokost og fasiliteter. Det som trekker ned er at du hører når togene går
2023 年 12 月入住 2 晚
Christopher 于 2024年01月9日 的回复
Dear Anne Karin, Thank you for taking the time to share your feedback from your visit to the Radisson Collection Royal Hotel, Copenhagen . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Royal Hotel, Copenhagen , I look forward to welcoming you back.Sincerely, Christopher KrugerRadisson Collection Royal Hotel, Copenhagen

10/10 超赞

Kristian

2023 年 12 月入住 3 晚
Christopher 于 2024年01月9日 的回复
Dear Kristian,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

Peter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Peter,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 还可以

Jørgen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Joergen,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

Oskar Emil

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gute Wahl
Das Hotel ist zentral gelegen in Bahnhofsnähe. Geräumige Zimmer im dänischen Design. Ein Frühstück Buffet , das den Namen verdient. Sehr nettes Personal überall. Komme gerne wieder.
2023 年 12 月入住 2 晚
Christopher 于 2024年01月9日 的回复
Dear Oskar Emil,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

Birgitte

2023 年 12 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Birgitte,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

6/10 一般

Gazmend,Grosse Pointe Park

2023 年 12 月入住 3 晚
Christopher 于 2024年01月9日 的回复
Dear Gazmend,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Royal Hotel, Copenhagen . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Royal Hotel, Copenhagen , I look forward to welcoming you back.Sincerely, Christopher KrugerRadisson Collection Royal Hotel, Copenhagen

10/10 超赞

Lee

2023 年 12 月入住 3 晚
Christopher 于 2024年01月9日 的回复
Dear Lee,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 还可以

Mats

满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
Utmärkt, men…
Utmärkt vistelse med mycket bra bemötande i receptionen (Ulrika). Städningen bör skärpas. Se bild på fjärrkontrollen som inte rengjorts på länge.
2023 年 12 月入住 1 晚
Ulrika 于 2024年01月9日 的回复
Dear Mats, Thank you for taking the time to share your feedback, we are grateful for your observations as this gives us the opportunity to better improve our service offerings. We hope to welcome you back in the near future. Kind regards, Front Office

8/10 还可以

AHMET FARUK

2023 年 12 月入住 2 晚
Christopher 于 2024年01月9日 的回复
Dear Ahmet Faruk,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Royal Hotel, Copenhagen . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Royal Hotel, Copenhagen , I look forward to welcoming you back.Sincerely, Christopher KrugerRadisson Collection Royal Hotel, Copenhagen

10/10 超赞

Christian

2023 年 12 月入住 1 晚
Christopher 于 2024年01月9日 的回复
Dear Christian,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 还可以

Pongwut,Talingchan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel close to Copenhagen central station. Hotel is spacious and is a tallest building in this city. Staffs are nice and attentive. Room are spacious but bed mattress needs to be replaced. Breakfast options are excellent. Very convenient walking around and get to hotel from airport by train is very easy.
2023 年 12 月入住 4 晚
Christopher 于 2024年01月9日 的回复
Dear Pongwut,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 超赞

Núria

2023 年 12 月入住 4 晚
Christopher 于 2024年01月9日 的回复
Dear Nuria,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel