They changed my reserved room because someone would not leave their room. So after confirming the change my family drove down to Mississippi. I was given a key to an occupied room. When we came back to the desk to get the room we had reserved a week earlier they said there was a mistake and they did not have any available rooms for my family. It was 8:00 at night and my family of 5 did not have a room to stay in. Very very poorly run. Need to have my money refunded.
Regan
2024 年 3 月入住 1 晚
10/10 超赞
Chris
2024年03月23日
Chris
2024 年 3 月入住 1 晚
2/10 糟糕
josh
2024年03月14日
满意:清洁度、员工和服务、住宿条件和设施
They overbooked and I had to find another place to stay while on my way there. I am glad the night shift manager checked and called but that was the least they could do.