Friendly staff. Quick to respond. My room had dirty sheets. That was a problem. I dined at the restaurant which was quite good. I ordered a fairly high value whiskey. When it arrived, it was apparent that the pour was not the whiskey that I requested.
I stayed in a “standard” room. Cost was over 400 euro per night. Beds were comfortable. There was no mini-bar or snacks. The in-room coffee was instant coffee.