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"Great resort very clean, friendly staff. The only complaint I have is the beach is more like a lagoon. The water is perfectly flat beautiful to look at but as soon as you step in, it feels like a lake, murky after a few feet,& your feet sink into the sand like mud and it’s barely 3 feet deep until the ropes. Great for little kids, but a 10 minute walk down the beach brings you to the Riu tropical with a beach that looks and feels perfect"

"No beach view from our room which was next to the main road."

"I highly recommend this resort for families or even couples. However, what I love most is that they have an on-site daycare. "

"Dirty, moldy, duct taped, ants, gross!!! "

"I loved the whole complex I definitely will go bk in the future I didn’t even want to leave,the staff is amazing and everyone is so nice,it’s entertaining and fun!!!"

"The pool was large, never enough staff at the swim up bar and pool area to get drinks. No quick outdoor food around the pool area. Bar staff not friendly. The beach area very rocky hard to get in the water with out water shoes. Hotel room was dirty when we arrived. We purchased a King bed and received two Queens. The staff at check in were not helpful said it was not guaranteed. Most of the restaurants and entertainment was on the family side. We did not know this before. We wanted adults only. We will not go here again. "

"Grea stay"

"It was a great view at the Palace on our 2nd night when we actually got to stay there. After a long day of travel we arrived at the hotel to find out we got moved to the property next door which was cheaper, we paid for the Palace and our friends were at the Palace. They shouldn't be able to move us and not let us know in advance. They made us check out of our room at noon the next day, but we couldn't check into the Palace until 3. They should have been more accommodating to us and let us have a late check out."

"It was amazing, Marlon, Tywone, Donavan, the bartenders, The spa personnel, the kitchen staff, the cleaning crew, the front desk, overall were very kind, very helpful, patient. I felt like I was at home, a part of a family, I highly recommend this hotel."