住宿正面

关于德克萨斯罗克波特 6 号汽车旅馆的点评

2 out of 5

点评

8.2

很好

10 分 - 超赞。392 条好评,共有 864 条点评" "
8 分 - 还可以。280 条好评,共有 864 条点评" "
6 分 - 一般。105 条好评,共有 864 条点评" "
4 分 - 很差。48 条好评,共有 864 条点评" "
2 分 - 糟糕。39 条好评,共有 864 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

6/10 一般

Johnny

2024 年 5 月入住 2 晚
GM 于 2024年05月11日 的回复
Dear Johnny,We're grateful for your positive rating score and support. It was a pleasure making your stay enjoyable, and we look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

kelly

满意:清洁度、员工和服务、住宿条件和设施
It was decent. Quiet and plenty of cameras
2024 年 5 月入住 1 晚
GM 于 2024年05月8日 的回复
Dear kelly,Thank you for your feedback. We're glad you appreciated our quiet atmosphere and security measures.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Alex

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

2/10 糟糕

Gilbert

不满意:服务设施
I left a day early due to emergency I called the front fest and let them know and told her I had the Expedia coverage for emergency she said no problem call them first and let them know and then they will call us to verify I did all that and brandy in the front seat said they couldn’t give me my one day refund that she spoke to her regional manager and he said he could very bad customer service and what good is it to purchase the protection if one of two parties are not going to Honor it
2024 年 4 月入住 2 晚
GM 于 2024年05月1日 的回复
Hey Gilbert,We're sorry to hear about your emergency and the inconvenience you experienced. We'll review our policies internally to ensure better communication and adherence to our guests' needs. Your feedback is valued, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

ns

带宠物出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a delightful stay. The room was clean and well maintained (the only reason for the 4 was a need to pick up on the grounds). The room was clean, will equipped and quiet, the bed was comfortable. I wish to HIGHLY COMMEND THE INTEGRITY of the staff. I accidentally left an expensive camera in the room. As soon as it was found i received a call. They watched it for me until I could pick it up the next day. I have stayed here twice and highly recommend a stay at this Motel 6.
2024 年 4 月入住 1 晚
GM 于 2024年04月30日 的回复
Dear Ns,We're delighted to hear you had a wonderful stay and found our staff to be of high integrity. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay at Motel 6!Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Meagan

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were amazing! The only thing I didn't like was left over food from previous occupants in the fridge and the air in room did not cool.
2024 年 4 月入住 2 晚
GM 于 2024年04月22日 的回复
Dear Meagan,We're thrilled you found our staff amazing! We apologize for any inconvenience regarding the cleanliness and cooling of your room. Rest assured, we'll address these issues promptly to ensure a better experience next time.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Brittany

与家人及幼儿出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay
2024 年 4 月入住 1 晚
GM 于 2024年04月21日 的回复
Dear Brittany,We're thrilled you had an amazing stay with us! Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic experience soon.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Jaime

满意:清洁度、员工和服务、住宿条件和设施
This place was great and the staff was very friendly.
2024 年 3 月入住 2 晚
GM 于 2024年04月19日 的回复
Dear Jaime,We're thrilled you enjoyed your experience with us! Our friendly staff is always here to ensure you have a great stay.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

William

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff
2024 年 4 月入住 1 晚
GM 于 2024年04月15日 的回复
Dear William,Thank you for your kind words about our staff! We strive to provide exceptional service and are thrilled to hear about your positive experience.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Perfecto

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Happy with stay, felt safe and trash was picked up everyday.
2024 年 4 月入住 5 晚
GM 于 2024年04月9日 的回复
Dear Perfecto,We're delighted to hear that you felt safe during your stay and that our team maintained cleanliness to your satisfaction. Thank you for choosing us, and we hope to welcome you back soon!Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Carmen

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
GM 于 2024年04月7日 的回复
Dear Carmen,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Rosa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The room was big and clean. We were able to have our pet with us without any additional charges. We would definitely come back for another stay.
2024 年 3 月入住 2 晚
GM 于 2024年03月25日 的回复
Dear Rosa,We're glad you enjoyed your spacious, clean room and that your pet felt welcome at no extra cost! We can't wait to welcome you back for another enjoyable stay.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

2/10 糟糕

Kristy

2024 年 3 月入住 1 晚
GM 于 2024年04月9日 的回复
Hey Kristy,Thank you for your rating score. We're sorry for the disappointing stay. We strive for excellence and hope for another chance to exceed your expectations.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Tiffany

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
GM 于 2024年03月16日 的回复
Dear Tiffany,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Debbie

满意:住宿条件和设施
Loved the pool
2024 年 3 月入住 2 晚
GM 于 2024年03月16日 的回复
Dear Debbie,We're delighted to hear that you enjoyed our pool! Your satisfaction is important to us, and we hope you'll visit us again soon for another refreshing swim.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Nicolas

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place, just didn't like the noise all them kids were making so early in the morning next to us. Parents didn't seem to care.
2024 年 3 月入住 3 晚
GM 于 2024年03月15日 的回复
Dear Nicolas,We're glad to hear you found our place enjoyable. We apologize for any inconvenience caused by noise from other guests. Please know that we strive to ensure all guests have a comfortable stay and will address this issue accordingly. We appreciate your feedback and hope to welcome you back for a quieter experience in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Corina

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
2024 年 3 月入住 3 晚
GM 于 2024年03月14日 的回复
Dear Corina,Thank you for your positive feedback! We're glad you had a great experience and hope to welcome you back again soon.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Patrick

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent value. Great room that was clean and in excellent condition.
2024 年 3 月入住 2 晚
GM 于 2024年03月14日 的回复
Dear Patrick,We're thrilled to hear you found excellent value in your stay with us! Thank you for your kind words about our clean and well-maintained rooms. We look forward to hosting you again in the future!Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

4/10 很差

Perry

满意:清洁度
不满意:员工和服务
I paid for this hotel online and was charged again at check in
2024 年 3 月入住 1 晚
GM 于 2024年03月14日 的回复
Hey Perry,We apologize for the inconvenience and confusion regarding the double charge. Please rest assured that we will investigate this matter immediately and ensure that any discrepancies are resolved promptly. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Hotel Palm Bliss.

10/10 超赞

Melissa

满意:清洁度、员工和服务、住宿条件和设施
Great place to stay.
2024 年 3 月入住 1 晚
GM 于 2024年03月14日 的回复
Dear Melissa,Thank you for your positive feedback! We're delighted you enjoyed your stay and hope to welcome you back again soon.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

2/10 糟糕

Aida

与家人出行
不满意:服务设施
There was an argument between two rooms in the middle of the night, and the staff member came and knocked in our bedroom to ask if our car was parked in a certain spot, and it was very concerning because it was two in the morning, and I could barely understand what was going on, and I could hear all the screen is between the both rooms. The staff created the problem in the first place
2024 年 3 月入住 3 晚
GM 于 2024年03月12日 的回复
Hey Aida,We apologize for the disturbance caused by the incident between rooms and the timing of our inquiry. Your feedback is noted, and we'll address our procedures to ensure a more peaceful and respectful environment for all guests. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

6/10 一般

Wesley

与配偶出行
不满意:服务设施
No extra chair in room, one desk chair was all, room was for two people. Not comfortable. No where to sit.
2024 年 3 月入住 2 晚
GM 于 2024年03月12日 的回复
Dear Wesley,We apologize for the discomfort caused by the lack of seating in your room. Your feedback is valuable, and we'll address this to ensure a more comfortable stay for our guests in the future. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Gerard

满意:员工和服务
The price wasn’t bad
2024 年 3 月入住 3 晚
GM 于 2024年03月12日 的回复
Hello Gerard,We're glad you found our pricing reasonable! Thank you for choosing our property, and we hope you enjoyed your stay with us.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Linda

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great experience staying at this property while on our fishing trip! They are pet friendly. The area for the dogs to do their business was clean. The room smelled like lemon pinesol when we opened the door. They had no problem giving us extra towels when we asked. Mini fridge, microwave, bathroom and beds were clean. No sign of bedbugs, first thing I checked for. Everytime we went to the front desk, they were nice and friendly. I forgot to request a downstairs room when I booked, but they accommodated us with no problem when we checked in. I would definitely stay again.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024年03月12日 的回复
Hi Linda,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

8/10 还可以

Darla

2024 年 3 月入住 1 晚
GM 于 2024年03月24日 的回复
Hello Darla,We are grateful for your positive rating score and support of our hotel. Your satisfaction is our utmost priority, and we look forward to welcoming you back again soon.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Tamy

2024 年 2 月入住 1 晚
GM 于 2024年03月22日 的回复
Hello Tamy,We sincerely appreciate your positive rating score for our hotel. Your support means a lot to us, and we're delighted to have contributed to your enjoyable stay. We eagerly anticipate the opportunity to welcome you back in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Saundra

2024 年 2 月入住 2 晚
GM 于 2024年03月22日 的回复
Dear Saundra,We're grateful for your high rating score for our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. We look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

2/10 糟糕

Angel

不满意:员工和服务、服务设施、住宿条件和设施
No breakfast then found a died roach in my room. Cable did not work
2024 年 2 月入住 2 晚
Nancy Y. 于 2024年03月5日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 超赞

Justin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No open bar
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024年02月26日 的回复
Hi Justin,Thank you for the perfect rating!Lilith#Team6

10/10 超赞

Carlos

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Front desk
Tammy the front desk coordinator was the sweetest person after a long drive in from San Antonio I wish everyone in this industry was as pleasant a person as she was. Way to go Tammy🙂
2024 年 2 月入住 1 晚
GM 于 2024年02月13日 的回复
Dear Carlos,We're thrilled to hear that Tammy provided you with such a warm welcome after your long drive from San Antonio. Thank you for recognizing her exceptional service! We'll be sure to pass on your kind words to Tammy and the rest of our team. We look forward to welcoming you back for another pleasant stay!Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Jerry

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
GM 于 2024年02月13日 的回复
Dear Jerry,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

robert

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
GM 于 2024年02月8日 的回复
Dear Robert,We're grateful for your high rating of our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. We look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Rodrigo

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
GM 于 2024年02月3日 的回复
Dear Rodrigo,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

2/10 糟糕

Angela

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at motel 6 for a couple of weeks due to a housefire. The first week was fine and then something changed. They stopped cleaning our room. We had to buy our own toilet paper. We had to buy towels and wash theirs at the laundromat. They called one day to yell at me that they didn’t have access to the room when no one was there and the door was available to them, they said we had too many people in the room. We had two people in a room with two queen beds. The staff was very unhelpful. The neighbors were loud people stood in the parking lot and wouldn’t move so you couldn’t get through if you need a cheap hotel for one night, it wouldn’t be too bad, but for any other reasons, I would never recommend this hotel.
2024 年 1 月入住 8 晚
GM 于 2024年02月1日 的回复
Hey Angela,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is valuable, and we take it seriously. We will address these issues with our team to ensure improvements in cleanliness, service, and guest satisfaction. Thank you for sharing your concerns, and we hope your future stays will be more pleasant elsewhere.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Shelly W

2024 年 1 月入住 2 晚
GM 于 2024年03月20日 的回复
Hello Shelly W,We are grateful for your positive rating score regarding your stay at our hotel. Your satisfaction is our utmost priority, and we are delighted to have contributed to making your experience enjoyable. We eagerly anticipate the opportunity to welcome you back again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Beverly

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
GM 于 2024年01月16日 的回复
Dear Beverly, We greatly value your high rating score of our hotel, and we're thrilled to have enhanced your stay. Your continued support means the world to us, and we eagerly anticipate the opportunity to host you once more down the road.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Joanna

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 6 晚
GM 于 2024年01月13日 的回复
Dear Joanna,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Crystal

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
GM 于 2024年01月11日 的回复
Dear Crystal,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Noemi

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
GM 于 2024年01月9日 的回复
Dear Noemi,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

4/10 很差

Debra,Rockport

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
The check in staff was very friendly and helpful. The room however was pretty dirty.
2024 年 1 月入住 2 晚
GM 于 2024年01月8日 的回复
Hey Debra,We're pleased you found our check-in staff friendly and helpful, but we apologize for the cleanliness issue with your room. We'll address this promptly to ensure a better experience next time.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

paul

满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Stains
Everything was great, except for the stains on the comforter
2024 年 1 月入住 2 晚
GM 于 2024年01月8日 的回复
Hello Paul,Thank you for your feedback; we're glad you enjoyed your stay overall. We apologize for the comforter stains and will address this issue promptly. We hope to welcome you back for an even better experience.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

David

满意:住宿条件和设施,员工和服务
2024 年 1 月入住 2 晚
GM 于 2024年01月8日 的回复
Hello David,We sincerely appreciate your positive rating score of our hotel, and we're delighted that we could make your stay enjoyable. We look forward to the possibility of welcoming you back in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome
2023 年 12 月入住 1 晚
GM 于 2024年01月8日 的回复
Dear Anonymous,We're delighted to hear you had an awesome stay with us! We can't wait to welcome you back soon!Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Bill

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 17 晚
GM 于 2024年01月8日 的回复
Dear Bill,We're grateful for your excellent rating score and delighted to have enhanced your stay. We look forward to your return in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Jerry

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
GM 于 2024年01月8日 的回复
Dear Jerry,We're grateful for your positive rating score of our hotel and delighted to have ensured your enjoyable stay. We eagerly anticipate the opportunity to welcome you back in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

6/10 一般

Grayson

2023 年 12 月入住 5 晚
GM 于 2024年01月22日 的回复
Dear Grayson,We greatly value your positive rating score and support. It brings us joy to know that we could enhance your stay, and we look forward to welcoming you back on future occasions.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Gerardo

满意:清洁度、员工和服务、住宿条件和设施
Good
2023 年 12 月入住 2 晚
GM 于 2024年01月1日 的回复
Dear Gerardo,We're delighted to hear you had a good stay! Your positive feedback is much appreciated, and we look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

8/10 还可以

Richard

满意:清洁度、员工和服务、服务设施、住宿条件和设施
A friendly hotel that is close to just about everything. There is a laundromat less than a block away a Domino’s Pizza three blocks away, local shopping, grocery stores, everything you should need.
2023 年 12 月入住 6 晚
GM 于 2023年12月28日 的回复
Dear Richard,Thank you for your kind words! We're delighted to hear that you enjoyed our convenient location and the nearby amenities. It was a pleasure having you as our guest, and we hope to welcome you back soon for another pleasant stay.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

6/10 一般

真实旅客

与家人出行
满意:员工和服务,清洁度
不满意:客房舒适度
Great price, but you get what you pay for.
The price was very affordable and pet friendly, which was what we were looking for. The room was clean, but the building was rundown looking and did not appear to be well maintained on the outside. Outside trash was overflowing, appeared dirty. Beds/pillows were not comfortable. Shower did not have hot water, just luke warm. Good location and night time clerk was friendly and accommodating. Daytime clerk, not so much.
2023 年 12 月入住 1 晚
GM 于 2023年12月28日 的回复
Dear Anonymous,Thank you for your feedback. We appreciate your positive comments about the affordability and cleanliness of the room, as well as the friendly night clerk. We apologize for the issues you encountered with the building's appearance, bedding, and the lack of hot water in the shower. Your comments will help us improve, and we hope to provide a better experience in the future. Thank you for choosing our pet-friendly hotel.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.

10/10 超赞

Richard

2023 年 12 月入住 1 晚
GM 于 2024年01月15日 的回复
Dear Richard,We're grateful for your positive rating score and support, and we're delighted to have contributed to your enjoyable stay. We look forward to welcoming you back again in the future.Sincerely,Hotel General Manager.Motel 6 Rockport, TX.