客房, 1 张特大床, 无烟房 (First floor room, no stairs) | 客房景观
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关于柯提兹梅萨维德区温德姆速 8 酒店的点评

2 out of 5
柯提兹梅萨维德区温德姆速 8 酒店
505 E Main St, 5 Blocks E of City Ctr Hwy 160, Cortez, CO

点评

6.8
10 分 - 超赞。181 条好评，共有 1001 条点评" "
8 分 - 还可以。336 条好评，共有 1001 条点评" "
6 分 - 一般。222 条好评，共有 1001 条点评" "
4 分 - 很差。146 条好评，共有 1001 条点评" "
2 分 - 糟糕。116 条好评，共有 1001 条点评" "

7.0/10

清洁度

7.4/10

员工和服务

6.0/10

服务设施

6.4/10

住宿条件和设施

6.2/10

环保

点评

2/10 糟糕

Ting Shan

不满意：服务设施
I wait for 15 minutes for check in. Because there was no body there at front desk at 10:30 PM.
2023 年 8 月入住 1 晚
AJ 于 2023年09月1日 的回复
WE ARE REALLY SORRY FOR THE INCONVINENCE . WILL TRY TO DO BETTER NEXT TIME.

6/10 一般

Christopher

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall the stay was not what we were expecting. The room was in dire need of updating and cleaning. The bedsheets had stains, the tv didn’t work properly, and there was a hole in the wall behind the door. Breakfast options were the most limited I’ve seen at the hotel and a number of other things were missing or broken (juice machine in the breakfast area and a broken ice machine). We booked for two nights but only stayed one as a result of the issues experienced.
2024 年 5 月入住 2 晚
AJ 于 2024年05月27日 的回复
I am sorry for the inconvenience

6/10 一般

Renee

满意：员工和服务，清洁度
不满意：住宿条件和设施
The beds were uncomfortable, hard, lumpy, sagging. They need to be replaced badly! The property outside is unkept. Inside the rooms and halls looks clean enough but needs work and updating.
2024 年 5 月入住 1 晚
AJ 于 2024年05月25日 的回复
Sorry for the inconvenience

4/10 很差

Russell

不满意：清洁度、员工和服务、住宿条件和设施
Dirty. Poorly staffed. Lousy breakfast.
2024 年 5 月入住 1 晚
AJ 于 2024年05月25日 的回复
Sorry for the inconvenience

10/10 超赞

Emma

2024 年 5 月入住 1 晚
Ceeya Amin , Guest Relationship Manager 于 2024年05月21日 的回复
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

Pam

与配偶出行
不满意：员工和服务
It seemed like a nice place with a nice room, but then we had to carry suitcases to the 3rd floor with no elevator. When we got to our room, the lights in the hall near our door were unlit, making it hard to see how to insert /tap our key. When we went to bed we discovered that there was no top sheet and we didn't want to use the blanket without a sheet, since we didn't know if it had been washed lately. We called the desk about the sheet and they asked what our room number was. After waiting a while expecting someone to bring us a sheet, my husband had to dress and go down to the desk to get one. In the morning there was no tray in the coffee maker to hold the coffee packet. All in all, it was a disappointing experience.
2024 年 5 月入住 1 晚
Ceeya Amin , Guest Relationship Manager 于 2024年05月22日 的回复
We sincerely apologize for the discomfort and inconvenience you experienced. Your concerns are very important to us, and we are committed to addressing them promptly.We will be sure to address these issues with the team and ensure they are providing the attentive and supportive service our guests deserve.We value your feedback and hope you will consider staying with us again in the future. Our goal is to provide all our guests with a safe, comfortable, and enjoyable experience, and we hope to have the opportunity to serve you better in future.

4/10 很差

HEINZ

不满意：住宿条件和设施
2024 年 5 月入住 1 晚
Ceeya Amin , Guest Relationship Manager 于 2024年05月22日 的回复
We sincerely apologize for the discomfort and inconvenience you experienced. Your concerns are very important to us, and we are committed to addressing them promptly.We value your feedback and hope you will consider staying with us again in the future. Our goal is to provide all our guests with a safe, comfortable, and enjoyable experience, and we hope to have the opportunity to serve you better in future

4/10 很差

Peter

不满意：住宿条件和设施，员工和服务
It seemed that part of the hotel was either a homeless or migrant shelter. Lots of noise, partying, people hanging out of windows smoking, etc. I was worried my car would get vandalized but it did not. Signs all over saying don't leave anything of value in your car. Didn't seem safe to hang out around the hotel which was disappointing. Rooms were so, so. Old and dated and needing maintenance, but bed and linen were clean. Basically could not wait to leave the next morning.....
2024 年 5 月入住 1 晚
Ceeya Amin , Guest Relationship Manager 于 2024年05月22日 的回复
We sincerely apologize for the discomfort and inconvenience you experienced. Your concerns are very important to us, and we are committed to addressing them promptly.Our hotel is currently undergoing significant renovations, including updates to our rooms and common areas, to enhance the overall guest experience. We are also implementing stricter policies to manage the behavior of all guests and ensure a quiet and relaxing stay for everyone.

2/10 糟糕

Javier

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Aj 于 2024年05月12日 的回复
Thank you for sharing the review

8/10 还可以

Kenneth

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A good place to lay your head for the evening when you're tired from a long day on the road.
2024 年 5 月入住 2 晚
Aj 于 2024年05月9日 的回复
Thank you

10/10 超赞

Carl

团体旅客
满意：员工和服务，清洁度
Basic super 8
2024 年 4 月入住 1 晚
Ceeya Amin , Guest Relationship Manager 于 2024年05月8日 的回复
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cortez. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 by Wyndham Cortez, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

Andrea

与配偶出行
满意：清洁度
不满意：员工和服务
Very good location close to restaurants and town centre. Room was fine, but the breakfast was extremely poor and the staff were indifferent and unhelpful.
2024 年 5 月入住 1 晚
Ceeya Amin , Media Manager 于 2024年05月5日 的回复
I would like to extend my sincere apologies for the inconvenience caused to you during the stay. We sincerely apologize that the breakfast selection and quality fell short of your expectations. We take guest feedback seriously to explore ways to enhance the breakfast experience. We are disappointed to learn that you felt that the staff were indifferent and unhelpful during your request for assistance . We will be sure to address this issue with the team and ensure they are providing the attentive and supportive service. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 糟糕

Crystal，Elizabethville

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ceeya Amin , Guest Relationship Manager 于 2024年05月6日 的回复
Thank you for your review. We apologize for any issues you faced during your stay. Please note that we were in the process of renovating our hotel to provide a better experience for our guests. We hope you will see the improvements on your next visit and enjoy a more comfortable stay

8/10 还可以

Thomas

不满意：住宿条件和设施，服务设施
This motel is in need of serious up grade. It definitely shows its age. The included breakfast was very limited. It consisted of Choice of 2 cereals, no bowls however, white bread for toast, some small one bite muffins, orange juice, milk and coffee plus waffle maker with syrup. None of which I can eat. Property is noisy, I am glad it wasn't full.
2024 年 4 月入住 1 晚
Ceeya Amin , Media Manager 于 2024年05月3日 的回复
I would like to extend my sincere apologies for any inconvenience caused by the renovation work taking place at our hotel during your visit. We understand that construction can be disruptive and it is never our intention to detract from our guests experience.Please know that we are working diligently to improve our facilities and enhance the overall guest experience. However, we recognize that this process may have inconvenienced you and for that we are truly sorry.Your feedback is incredibly valuable to us, and we appreciate your understanding and patience during this time of transition.

2/10 糟糕

Jacinthe

2024 年 4 月入住 19 晚
Ceeya Amin , Guest Relationship Manager 于 2024年05月22日 的回复
Thank you for taking the time to provide feedback on your recent stay at Super 8 by Wyndham. I would like to extend my sincere apologies for any inconvenience caused.Thank you again for your feedback. We value your business and hope to have the opportunity to welcome you back to Super 8 by Wyndham in the future, where we can provide you with a truly exceptional experience.

6/10 一般

Kevin L

不满意：员工和服务
2024 年 4 月入住 1 晚
AJ 于 2024年05月4日 的回复
Thank you for the review.

4/10 很差

Terri

与家人出行, 与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The ckerk gave us a room, someones stuff in there Then he gave another and it was not cleaned. Third the room was clean, double not the king we booked. The shower leaking and the sheetrock wall was soaked. There were home less coming thru the back door that the lock was broke. The dining was disgusting, bad lighting and not appetizing. Will do better research next time.
2024 年 4 月入住 2 晚
AJ 于 2024年05月4日 的回复
Sorry for the inconvenience, will look into the matter.

10/10 超赞

Maria

满意：清洁度、员工和服务、服务设施
Basic clean and comfortable room; very convenient location
2024 年 4 月入住 2 晚
Ceeya Amin , Media Manager 于 2024年05月3日 的回复
Thank you for taking the time to tell us about your experience at Super 8 Wyndham . It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Wyndham , we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 还可以

Dustina

2024 年 4 月入住 1 晚
Aj 于 2024年05月12日 的回复
Thank you for sharing the review

6/10 一般

Daniel

2024 年 4 月入住 1 晚
Aj 于 2024年05月12日 的回复
Thank you for sharing the review

8/10 还可以

Saji

满意：清洁度
不满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚
Ceeya Amin , Media Manager 于 2024年05月3日 的回复
Thank you for taking the time to tell us about your experience at Super 8 Wyndham .It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 糟糕

Sierra

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ceeya Amin , Media Manager 于 2024年05月3日 的回复
I would like to extend my sincere apologies for any inconvenience caused by the renovation work taking place at our hotel during your visit. We understand that construction can be disruptive, and it is never our intention to detract from our guests' experience.Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back to [the hotel in the future and provide you with an exceptional experience that exceeds your expectations

2/10 糟糕

Jeff

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The reservation was for a first floor room with two queen beds. When we arrived we were told the room we reserved was not cleaned, but we could have a similar room on the third floor. There was no elevator. The third floor room cost $6.00 more than the first floor room, and the desk clerk insisted we pay the extra money or we could "go elsewhere." The laundry machines were out of order, the "breakfast" was dry cereal and sour milk. The coffee machine in our room was not functioning. The hallways were dirty, the floor in our room was dirty. The shelf in our bathroom was hanging loosely. Another man who checked in before us came back to the lobby to tell the clerk the beds weren't made and the towels were dirty. This is the worst place I've ever stayed in, and I've stayed in some pretty seedy places. A refund is definitely in order, and it should be removed from Expedia's offerings.
2024 年 4 月入住 1 晚
Ceeya Amin , Media Manager 于 2024年05月3日 的回复
I would like to extend my sincere apologies for any inconvenience caused by the renovation work taking place at our hotel during your visit. We understand that construction can be disruptive, and it is never our intention to detract from our guests' experience.Kindly call the hotel directly for the refund. Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back to Super 8 by Wyndham in the future and provide you with an exceptional experience that exceeds your expectations

8/10 还可以

Sharon

与配偶出行
满意：员工和服务
Staff is wonderful. The hotel is tired but the room was good and the price extremely reasonable.
2024 年 4 月入住 1 晚
Ceeya Amin , Media Manager 于 2024年05月3日 的回复
Thank you for taking the time to tell us about your experience at Super 8 Wyndham . It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Wyndham , we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 糟糕

Jens

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Wer in ein Rattenloch mit viel Dreck und viel Lärm will, ist da genau Richtig, schlaft lieber auf der Straße, ist sicherer ruhiger
2024 年 4 月入住 1 晚
Ceeya Amin , Media Manager 于 2024年05月3日 的回复
I would like to extend my sincere apologies for any inconvenience caused , the hotel is under renovation. Please know that we are working diligently to improve our facilities and enhance the overall guest experience.Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back to the hotel in the future and provide you with an exceptional experience that exceeds your expectations

8/10 还可以

James，Palmer

带宠物出行, 与配偶出行
OK for a night stay. Property is dated and run down somewhat.
2024 年 4 月入住 1 晚
Seeya 于 2024年04月14日 的回复
Dear James,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cortez. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not satisfied with property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8 Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Purvish Sonipurvish3999@gmail.com

4/10 很差

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There were no rooms on the first floor as all of the TV's were out on that floor The hotel is filthy and the lock on the entry door on the back where the parking is is non-existent. No security at all. Also the smoke detector in my room was gone. And no handicap accessible rooms with a TV.
2024 年 4 月入住 1 晚
AJ 于 2024年05月4日 的回复
Sorry for the inconvenience,will look into the matter

10/10 超赞

Douglas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Right on hiway route yet quiet, easy access to room.
2024 年 3 月入住 1 晚
Aj 于 2024年03月31日 的回复
Thank you for the review.

2/10 糟糕

Lora

与家人出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Only waffles or 2 kinds of cold cereal for breakfast. The waffles did not taste good. The TV did not work and there was no person to help us with that.
2024 年 3 月入住 1 晚
Aj 于 2024年03月31日 的回复
Mam the prices are very low and the hotel was only giving certain thing in breakfast , if the tv was not working , you should have let the front know.

2/10 糟糕

Lyncia

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I never got to stay because I had an emergency with my older daughter. Tried to cancel my reservation but it was too late to do so. I was so angry because if my daughter was ok I would have been there. There should be ways to get a refund back when things like this happen especially when you can’t spare the extra $5.
2024 年 3 月入住 1 晚
Aj 于 2024年03月31日 的回复
I am sorry for the inconvinence but the cancelation policy is 48 hours and in case of an emergency its 24 hours.

2/10 糟糕

Ethan

不满意：清洁度、服务设施、住宿条件和设施
Only stayed there because it was close to my route home. Wouldn’t recommend
2024 年 3 月入住 1 晚
Aj 于 2024年03月31日 的回复
Sorry for the inconvinence.

8/10 还可以

Jeff

2024 年 3 月入住 1 晚
Ceeya Amin , Media Manager 于 2024年05月3日 的回复
Thank you for taking the time to tell us about your experience at Super 8 Wyndham . It is always a pleasure to receive positive feedback.I am particularly pleased that your stay was nice and we will take a look on your feedback will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 一般

Frank

No internet access.
2024 年 3 月入住 4 晚
Aj 于 2024年03月31日 的回复
Sorry for the inconvinence

2/10 糟糕

kelly

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
non smoking room had cigarette ash in window.
2024 年 3 月入住 2 晚
AJ 于 2024年03月11日 的回复
Sorry to hear about that we will make sure it does not happen again.

10/10 超赞

Delbert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
AJ 于 2024年03月2日 的回复
Thank you for the review

10/10 超赞

Nancy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
AJ 于 2024年02月27日 的回复
Thank you

6/10 一般

真实旅客

不满意：住宿条件和设施，员工和服务
Had to call to check in. No ice, breakfast or coffee.
2024 年 2 月入住 1 晚
AJ 于 2024年02月27日 的回复
Thank you for the response

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施
Newly remodeled, friendly staff, overall great value!
2024 年 2 月入住 1 晚
AJ 于 2024年02月27日 的回复
Thank you for the response

10/10 超赞

Bahe

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
AJ 于 2024年02月27日 的回复
Thank you for the response

8/10 还可以

Hope

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I wish there was a pool
2024 年 1 月入住 1 晚
a 于 2024年02月27日 的回复
Thank you for the response

4/10 很差

Daiva

带宠物出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I never stayed in Super 8! This wa the first and the last!!! I got it is because of convenience and it is by "Wyndham I guess there is different Wyndham but some potheaded. Hallways were filthy.. cigarette butts on the floor. Room floor dirty, can't walk around barefoot. Bedding had funky like sweat smell, towels were rough and dirty. Sink/shower outdated. Customer service terrible dude was in a hoodie and didn't understood what he was saying 😑 in the morning for check out no one was there in the front! Just the sticker with phone number for those that want to check in. If you there in the area go to BW is literally next to it. Avoid this place.
2024 年 1 月入住 1 晚
AJ 于 2024年02月27日 的回复
Thank you for the response

6/10 一般

Amanda

满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
AJ 于 2024年02月27日 的回复
Thank you for the response

10/10 超赞

ulises

2023 年 12 月入住 1 晚
THANK YOU ,REALLY APPRICIATE YOUR STAY WITH US. 于 2024年02月27日 的回复
Thank you for the response

2/10 糟糕

Dorothy

满意：清洁度
不满意：住宿条件和设施
2023 年 12 月入住 1 晚
AJ 于 2024年02月27日 的回复
Thank you for the response

6/10 一般

Deborah

与家人出行
满意：员工和服务，清洁度
不满意：服务设施
Not much just a typical motel. But wanted a soda and they didnt have one, had to run to city market to get one. The clerk was very nice thou
2023 年 12 月入住 1 晚

6/10 一般

Lisa

满意：清洁度、服务设施、住宿条件和设施
The breakfast was hardly even there. bread, waffles and cold sugary cereal. No oatmeal, bananas, or yogurt.
2023 年 12 月入住 1 晚

4/10 很差

Jon

2023 年 11 月入住 1 晚

6/10 一般

John

团体旅客
This property was Okay, it just had a low budget feel.
2023 年 11 月入住 1 晚

2/10 糟糕

Lee

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
total disappointment rooms are bad, filthy, disgusting. breakfast was either a waffle or an apple, or piece of toast with no butter or jelly
2023 年 11 月入住 1 晚

2/10 糟糕

Rosa

不满意：清洁度
2023 年 10 月入住 2 晚