Best Western Costa Esmeralda hotels

"Great customer service."

"The staff was great! Food at the restaurant was delicious, I just wish we were closer to a oxxo "

"The luxury option had small space, no desk no chairs and no options to really use the balcony as it is a common area."

"Property in bad repair. No cold water or flushing toilet. I had to use a bucket to flush it. And there was a broken/missing window so anyone could have climbed into my room "