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关于克鲁克斯顿酒店和会议中心的点评

3 out of 5
克鲁克斯顿酒店和会议中心
2200 University Ave, Crookston, MN

点评

6.6
10 分 - 超赞。23 条好评，共有 174 条点评" "
8 分 - 还可以。72 条好评，共有 174 条点评" "
6 分 - 一般。35 条好评，共有 174 条点评" "
4 分 - 很差。26 条好评，共有 174 条点评" "
2 分 - 糟糕。18 条好评，共有 174 条点评" "

7.0/10

清洁度

7.4/10

员工和服务

4.8/10

服务设施

6.2/10

住宿条件和设施

点评

2/10 糟糕

真实旅客

带宠物出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
We had to be moved from the first room it was so bad.
2019 年 10 月入住 1 晚

6/10 一般

Heidi

与家人出行
不满意：客房舒适度，住宿条件和设施
Very frustrating the hot tub was not working. Had we known that wouldnt have atayed
2019 年 11 月入住 1 晚

2/10 糟糕

真实旅客

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Never again
The stay at this location was horrible. The room smelled of mold. There was actually mold in the shower. The faucet knob was cracked. The door to the room was hard to shut unless slammed. The wifi was available but didn't work. At check out there wasn't even anyone around the front counter. Waited for a while and finally just left my key on the counter. Very very unclean and disgusting accommodations. Will never use this location again.
2019 年 11 月入住 2 晚

6/10 一般

Joshua

团体旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 2 晚

2/10 糟糕

真实旅客

与家人出行
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚

6/10 一般

真实旅客

与家人出行
We were there for a colege visit. The front desk guy was weird as hell, like creepy weird. The rooms were very dark with limited lightening. The whole building smelt funny. The breakfast in the am was horrible at staying stocked with food. If my daughter goes to school up here I would not stay here again.
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

2019 年 6 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行, 团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
The property was filthy. I am shocked their doors are open. Rooms stink of damp moldy carpet. Sinks don’t drain properly, nor do the showers. Breakfast featured moldy fruit and disgusting conditions. I would never stay again.
2019 年 9 月入住 2 晚

8/10 还可以

Sabrina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice quiet pkace
Very friendly staff.
2019 年 9 月入住 1 晚

8/10 还可以

Philip

商务旅客
满意：清洁度、员工和服务、客房舒适度
2019 年 9 月入住 2 晚

6/10 一般

真实旅客

满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
Staff was friendly and did their best with a rather decrepit property. Parking lot needs repaving; hotel needs repainting and new carpet, and general updating. Met my need for a budget hotel, but wouldn't stay there again unless I had to.
2019 年 9 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nothing worked, the evening girl had a terrible personality should not work with the public. Nobody told us that the pool was out of service and when we went in came running out yelling scaring the kids. No remote brought one that didn’t work. Will never stay there again.
2019 年 8 月入住 2 晚

6/10 一般

真实旅客

2019 年 8 月入住 1 晚

8/10 还可以

Barbara

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 1 晚

4/10 很差

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
2019 年 8 月入住 1 晚

8/10 还可以

Nicole

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚

4/10 很差

真实旅客

与配偶出行
满意：住宿条件和设施，员工和服务
不满意：服务设施，清洁度
The pool and hot tub we're closed. The breakfast was extremely poor. No one keeping an eye on levels of food left. When you walked into the breakfast area, your feet stuck to the floor! Very unappetizing.
2019 年 7 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice room. The scrambled eggs were a bit hard and not many staff could check the amounts more often
2019 年 7 月入住 1 晚

4/10 很差

Christopher，Bemidji, MN

不满意：住宿条件和设施，员工和服务
Disappointed
The service at check-in was horrible, they swore and were very unprofessional. The room was subpar but clean. Pool and hot tub were closed but the entire place was so run down that I don't think I would have ever trusted going in the pool. I did attend an conference in the convention center the next day and I was happily surprised by the food and the service there.
2019 年 6 月入住 1 晚

6/10 一般

真实旅客

与家人出行, 商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
I had to change the lightbulb in the bathroom. I had to unscrew the screw by standing on the edge of the bathtub
2019 年 6 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
不满意：住宿条件和设施
This property is in a great location, breakfast and coffee were nice. Overall property looked 'tired'- the reception lobby is dark- I feel it is in need of some renovations and updates.
2019 年 5 月入住 1 晚
Laurie 于 2019年06月5日 的回复
Thank you for your feedback on your stay with us at the Crookston Inn. We are in the process of doing some renovations, the lobby is on the list. Thanks for staying with us.

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 5 月入住 1 晚
Laurie 于 2019年06月5日 的回复
Thank you for the 4 star rating; we appreciate your feedback.

8/10 还可以

真实旅客

与配偶出行
满意：员工和服务
Bathrooms were kinda gross, could use a renovation
2019 年 5 月入住 2 晚

4/10 很差

真实旅客

与家人及幼儿出行, 与家人出行, 与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Didn’t have enough breakfast and wouldn’t get more out close to 9am when breakfast was to be done even though people were there at 845 and food ran out. Rooms weren’t right next to each other. Quality of room was bad. Hot tub was broken. Regular pool was freezing.
2019 年 5 月入住 1 晚

10/10 超赞

Megan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good!
Rooms were clean and comfortable. Wish the kitchen was open later than 9pm; the food is delicious! Our room was next to a family with persistently noisy children. It made it hard to sleep, but that’s not the hotel’s fault.
2019 年 4 月入住 1 晚
Laurie 于 2019年05月1日 的回复
So glad you enjoyed your stay. Having the kitchen open later than 9pm on the weekends is something we have been discussing.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Dirty - hasnt been updated for years -one light didnt work another had no bulb - carpet by door frayed--smell of cleaning supplies very strong -
2019 年 4 月入住 1 晚
Laurie 于 2019年05月1日 的回复
I am sorry that you did not enjoy your stay here. Our hotel is an older hotel, however, we take pride in the fact that our hotel has always been very clean. Carpet is an area that needs addressing very quickly. Changes will be coming very soon!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
2019 年 4 月入住 1 晚
Laurie 于 2019年05月7日 的回复
Thank you for staying with us!

8/10 还可以

Nicole

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 1 晚
Laurie 于 2019年05月7日 的回复
Thank you for staying with us!

4/10 很差

SARAH

不满意：清洁度、住宿条件和设施、客房舒适度
Run down, leaking roof
Super run down hotel. Gross carpet. Leaking ceiling with 5 gallon buckets all over the place to catch water. Pool was OKAY but the hot tub was not operational. Bar and food was OKAY. Morning breakfast was pretty sad... probably because there is the restaurant onsite. Bed was comfortable. Needs a HUGE facelift.
2019 年 3 月入住 1 晚

2/10 糟糕

真实旅客

与家人及幼儿出行, 与家人出行, 团体旅客
不满意：员工和服务、服务设施、住宿条件和设施
location was the only good thing a couple about this place. when getting there. i reserved room over a month ago.. they couldn't find it... next went to pool.. hot tub was broke no water even in it... wide open to someone to fall right into the opening!! next.. tryed showering more then once no hot water at all ice cold!!! breakfast in morning.. was empty.. very very unclean hotel... maids where even swearing in hotel
2019 年 3 月入住 1 晚

8/10 还可以

Gerald

满意：清洁度、员工和服务、客房舒适度
Hockey weekend
Shower dripped all night. Frig compressor noisy. Breakfast ok.
2019 年 3 月入住 1 晚

2/10 糟糕

真实旅客

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very disappointed with this hotel. We have stayed there before but this time around it was not very good. The room was dirty, there was garbage still on floor behind nightstand and wife had a cold shower so the rest of us could not even shower in the morning. When we get there on a friday the pool and hot tub was closed for maint in which there was no posting of it being closed when i made the reservation. We will never be back
2019 年 3 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The place has improver the facility quite a bit from the last time I booked there.
2019 年 3 月入住 1 晚
Laurie 于 2019年05月1日 的回复
Glad you enjoyed your stay.

8/10 还可以

Tarri

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, very close to everything. Bar and restaurant both very nice.
2019 年 2 月入住 1 晚

8/10 还可以

Sheree

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：员工和服务，清洁度
Liked the staff Didn't like the pool and hot tub was closed
2019 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff and nice clean rooms, will be back soon
2019 年 2 月入住 2 晚

10/10 超赞

Steven

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Place to Stay
Very nice hotel; friendly staff; great bar and bar staff
2019 年 2 月入住 1 晚

2/10 糟糕

Jennifer

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I will never stay here again. Supposed to have 2 rooms with 2 queen beds. One room had fulls and they had no other rooms for us. The bed was broken. The bathroom was full of mold. One room was not vacuumed. Ceiling tiles were falling down and broken. Continental breakfast ended at 830 on a Sunday so we had to go to McDonalds. Pool opens at 9 but there were people at the pool before 8 am and they were LOUD. Rudely loud for early morning. I have stayed at hotels with hockey and dance teams that were more respectful of other guests. Went down to complain and there was no one at the front desk...waited for 10 minutes, no one came. So we packed up and left. Very unhappy. Will not stay here ever again. Will not recommend. I got a deal on the rooms and still feel ripped off.
2019 年 1 月入住 1 晚

4/10 很差

Jean

Hotel hall was filled with carts of clean and dirty linens and equipment. Recognize that it was a busy weekend but it was a huge mess and very uninviting.
2018 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 1 晚

8/10 还可以

Diane

Clean friendly
Would have loved some type of exercise area. Long driving trip and no way to unwind the body.
2018 年 8 月入住 1 晚
Todd 于 2018年08月26日 的回复
Hi Dianne, We have the use of Anytime Fitness that is located right in front of our building that guest can use anytime. Glad you enjoyed your stay

10/10 超赞

ivan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We were on the road for 5 wreaks this place had the best most accommodating staff by far great stay
2018 年 7 月入住 1 晚
Todd 于 2018年08月26日 的回复
Hi Ivan, Glad you enjoyed your stay and thanks for the response!

4/10 很差

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Dirty and Outdated
The hotel was very outdated and not clean at all!
2018 年 6 月入住 1 晚
Todd 于 2018年06月30日 的回复
I'm sorry that you felt your stay was not up to what it should be. We are in process of renovating but cleanliness should never be an issue. Please give me a call and let me know what caused this issue. Thanks for your input

8/10 还可以

Edwin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 5 晚
Todd 于 2018年06月27日 的回复
Thanks for your input!

6/10 一般

真实旅客

满意：清洁度
The overall facility is old and somewhat dark. The breakfast and restaurant was minimal and outdated. On a positive note, the room was clean and roomy. The indoor pool is sizable and clean. The bar is large and lively.
2018 年 6 月入住 2 晚
Todd 于 2018年06月30日 的回复
Thank you for your input, we are in a constant state of updating. I would like to talk with you about what we could do better if you get a chance please call. Thanks!

8/10 还可以

Vicki，Minneapolis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Sleep tight at night
BED WAS SUPER COMFORTABLE. Security lacking due to no locks on side entrance. People lingering in hallways and side entrance, smoking and talking at all hours BUT they were kind, polite and helpful. Apparently, construction workers posted temporarily in the town. No problem, but a bit intimidating at first glance. I truly liked the inside room chain on the room doors.
2018 年 6 月入住 2 晚
Todd 于 2018年06月27日 的回复
Thanks for your response. We do not have security on our side doors at this time, but are slated to be updated shortly. We do have substantial amount of construction crews, but do try to keep seperated from travelers. Thanks for your input!

8/10 还可以

Edwin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 5 晚
Todd 于 2018年06月27日 的回复
Thanks for your response

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
2018 年 6 月入住 2 晚
Todd 于 2018年06月27日 的回复
Thanks for your response!

4/10 很差

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
ants in my room. very noisy until after midnight. no temperature control in room. refrigerator was duct taped.
2018 年 5 月入住 1 晚
Todd 于 2018年06月30日 的回复
I am sorry about the ant problem we had quite a problem with ants this year , but we had Eco Lab out immediately to address the problem and it has been taken care of . We don't use duct tape on fridges, we replace immediately and couldn't find a fridge with duct tape on it? Thanks for your input!