Crown Point Franciscan Health Crown Point Hospital Hotels

"Food was great. Hot breakfast. Staff was friendly esp Elaine. Would stay again."

"When I booked this hotel for a small family staycation, I had no idea that this establishment was privately-owned. Had I seen a notifying statement on the booking page detailing the privately-owned status, I would never have booked a room here. And the very reasons that I would never choose a room outside of a chain-owned hotel, were on full display the entire time. You have a building that is aesthetically worn down due to the owner likely not wanting to pay for any renovations/updated layouts out of pocket. The ridiculous nit-picking over a free continental breakfast to avoid extra costs. All the rooms and spaces were only half-cleaned due to what is probably underpaid/undertrained private staff. And a nice-sized pool area that reeked of neglect. I will note that the staff there were always friendly and extremely helpful when approached. But the staff alone can't save an entire business. I would never stay here again, and was beyond anxious to leave on check-out day. If you are going to privately own, you have to invest in your business. "

"Room was very dirty. Used the sleeper sofa and it was full of crumbs and dirt. Breakfast was good and staff was friendly."

"Breakfast was good. Staff was helpful and nice. Pool was cold but hot tub was hot."

"Definitely needs some updates (which looks like are being slowly done). But a quiet place close to food"

"Nice comfortable room, great service. Free Breakfast buffet was good, nice variety of options. "

"Excellent stay. Friendly staff. Comfortable bed. Good breakfast. "

"My hotel room smelled like cigarette smoke. Even though it was about 90% clean, there were a few details that could be considered dirty. Within the entire complex, the hotel is practically at the very end—far away from everything. If you’re looking for a place near shops or restaurants, this isn’t the one. But if you just need a spot to arrive and sleep, it might work for you."

"My room was dirty. The bathroom was dirty the toilet barely flush and had a dirty nasty plunger next to the toilet! Window curtains were torn. Hallway carpet was filthy! I took pictures as well"