Boston Crystal Beach Hotels

"The room I stayed in clearly needed some maintenance. The heater had broken down, the lamp was flickering, the bathroom had ran out of shampoo, and the telephone to talk to the front desk was not working. "

"We booked a long but ended up with two full beds"

"The staff was very friendly and accommodating. The room was plenty warm during the cold weather and everything was well stocked and clean. They had good breakfast options, including hot food. My only issue was the placement of the tv in my room was to the side of the bed and neither the bed or couch faced the tv. Would recommend and chose to stay again. "

"Room was clean."

"The room was clean; hotel was beautiful:) "

"Clean room "

"Got there around 6:30. There was no restaurant, the bar has no food and we were told it would be an hour because it was being made in Boston and then brought to the hotel. The TV didn't work. The maintenance guy couldn't fix it. There was no body at the desk for checkout. All around terrible experience and not what I expected from a sheraton."

"The experience is missing I made a reservation with expedia and that according to why they still did not receive the payment from the platform they charged me again for the room, added to that for the attention at reception we had to wait 1 hour for them to give us the key to the room, the receptionists do not know the protocols well and do not know how to solve problems, terrible experience."

"The rooms were clean and was nice and cozy"