爾埃納雷斯平原膳宿旅館

「The staff was very rude and had a bad attitude toward guests. The room was not clean; I found hair everywhere, including on the bedsheets and pillows.」

「This hotel is in a very central location, and it was my first time staying on Gran Vía. The room was spacious, comfortable, and offered good value for the price. The main downside was the noise. Since Plaza del Callao is right in front of the hotel, it was extremely loud. I could hear the entire street performances as if they were happening inside my room, even with the balcony doors closed. Unfortunately, the building was also undergoing construction during my stay, so my balcony had no view,...

「No Air Conditioning, property has a “no touch” sign on a/c unit because it doesn’t work and room is extremely hot (fan not enough).」

「Muy sencillo pero no hace faltara más. Habitación limpia, baño limpio y cómodo con plato de ducha nuevo. La cama cómoda pero el único inconveniente es que estaba casi pegada a la pared por los pies y no se podía pasar. Bien insonorizada.」

「They canceled our booking less than 24h before we were scheduled to stay there and still 1 month later have not refunded us don’t book here 」