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Aparthotel

Parc Royale Suites Hotel

3.5 star property

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Gran Colombia Suites welcomes travelers to Downtown Cuenca with thoughtful amenities. Guests can shop on-site, connect via in-room WiFi, and get help planning local excursions from multilingual staff. The property also offers dry cleaning and express check-out services.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Superior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Full-sized fridge/freezer
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Bedroom, Courtyard View

Premium bedding, down duvets, in-room safe, desk

Business Suite, 1 Bedroom, Courtyard View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Full-sized fridge/freezer
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, City View, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 Bedroom, City View, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Full-sized fridge/freezer
LED TV
Down duvet
Premium bedding
Separate bedroom
  • City view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, City View

Premium bedding, down duvets, in-room safe, desk

Family Suite, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Full-sized fridge/freezer
LED TV
Down duvet
Premium bedding
2 bedrooms
  • City view
  • 936 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

Premium bedding, down duvets, in-room safe, desk

Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

Highlights

Separate dining area
Separate sitting area
Soundproofed
Full-sized fridge/freezer
LED TV
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed
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About the area

Located in Cuenca, Parc Royale Suites Hotel is in the historical district. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Civic Plaza and Mall del Rio. Cuenca Municipal Planetarium and University of Cuenca's Orchid Garden are also worth visiting. Visit our Cuenca travel guide
View more Aparthotels in Cuenca
Map
Luis Cordero 10-13 y Gran Colombia, Cuenca, Azuay

What's nearby

  • Santo Domingo church at night, as seen from a rooftop on Park Calderon
    Calderon Park
    2 min walk - 0.2 km
  • Aerial View of New Cathedral in center of Cuenca, Ecuador
    New Cathedral of Cuenca
    3 min walk - 0.3 km
  • Cuenca, Ecuador - Stairs from Calle Larga to Rio Tomebamba
    Río Tomebamba & Calle Larga
    10 min walk - 0.9 km
  • Plaza Rotary Market
    5 min walk - 0.5 km
  • San Sebastian Plaza
    12 min walk - 1.0 km

Getting around

  • 14n - Antonio Borrero Station
    1 min walk
  • Gaspar Sangurima Tram Station
    7 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Restaurants

  • Chocolateria Dos Chorreras
    4 min walk
  • Hot Dog del Tropical
    4 min walk
  • Angelus by Tutto Freddo
    3 min walk
  • Negroni
    3 min walk
  • Raymipampa
    3 min walk

About this property

Parc Royale Suites Hotel

This smoke-free aparthotel features 24-hour room service, concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Each apartment offers free WiFi and free wired Internet, an LED TV with satellite channels, plus a dining area and a sitting area. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a fridge and a microwave. Change of towels is available on request.
Parc Royale Suites Hotel offers 15 accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Water dispenser

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 24-hour room service
  • Couples/private dining

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district

Things to do

  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 15 units
  • 3 floors
  • Built in 1924
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Locally-owned and organised tours and activities
  • Recycling
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 8 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Gran Colombia Suites Aparthotel Cuenca
Gran Colombia Suites Aparthotel
Gran Colombia Suites Cuenca
Gran Colombia Suites
Parc Royale Suites Cuenca
Parc Royale Suites Hotel Cuenca
Parc Royale Suites Hotel Aparthotel
Parc Royale Suites Hotel Aparthotel Cuenca

Frequently asked questions

Is Parc Royale Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Parc Royale Suites Hotel?

Self-parking is free at this property.

What time is check-in at Parc Royale Suites Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Parc Royale Suites Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Parc Royale Suites Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 8 per person applies.

Where is Parc Royale Suites Hotel located?

Located in Downtown Cuenca, this aparthotel is within a 5-minute walk of Calderon Park, Church of Santo Domingo and Esqueletologia Museum. New Cathedral of Cuenca and Convent of the Assumption are also within 5 minutes. 14n - Antonio Borrero Station is only a 2-minute walk and Gaspar Sangurima Tram Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Parc Royale Suites Hotel Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 23 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort, communication

Quaint, Beautiful, and Comfortable Hotel

Amazing and personalized customer service and staff. Beautiful decorated and very comfortable bed. Would highly recommend! Perfect location.
Stayed 1 night in Aug 2025

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort, communication

Great Hotel in Cuenca

Beautiful boutique hotel. Great, attentive staff. Clean, safe, quiet. Really good breakfast! 10/10 for sure
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
I would strongly recommend this property. It is in a great location. Lots of shopping, restaurants, coffee shops, and of course the sights. I want to thank the amazing staff for their help and for making me feel like part of the family. You are were extremely awesome and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, communication
The hotel is located only one block from the main plaza in Cuenca which is a prime location. The apartments are wonderful; so much nicer than staying in just a hotel room. Security is good, and the staff friendly and helpful.
Stayed 20 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
I initially booked a one month stay at Gran Colombia Suites through Expedia. Once I arrived, I knew that I had to extend my stay! The second floor apartment is beautifully furnished, with generous natural light. Double pane windows ensure no sound transfer from the street below. The reception, housekeeping, and security staff are genuinely welcoming and consistently accommodating. And the location is excellent: 1 block from Parque Calderon, in the heart of the historic center.
Stayed 28 nights in Aug 2023

10/10 Excellent

margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great, the rooms are very nice Though the breakfast was not good; it took a long time, quality and quantity was bas
Stayed 2 nights in Dec 2025

10/10 Excellent

rosa

Liked: Cleanliness, property conditions & facilities, communication
It is a nice place and friendly staff and also clean
Stayed 15 nights in Feb 2023

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities, communication
The perfect place to base daily excursions to explore the culture. Walking distance to fantastic Ecuadorian cuisine and fabulous cathedrals of from colonial times
Stayed 2 nights in Jan 2025

10/10 Excellent

Rubi

Liked: Cleanliness, room comfort, communication

Stunning hotel

Our stay at Parc Royale was exceptional. The recent renovations truly shine with the white and blue modern esthetics blending beautifully with the traditional charm of Cuenca. Every detail of the hotel is simply gorgeous. The service was exceptional and the hotel team’s white glove service made us feel incredibly special.
Stayed 9 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Cuenca!

Our stay at Gran Colombia was excellent. The suite was modern, comfortable, and conveniently located in El Centro. The staff was friendly, knowledgable, and most important, always willing to help with any of our needs. We would highly recommend this hotel!
Stayed 22 nights in Jul 2018

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great team, maritza, christopher , patricia
Stayed 1 night in Jan 2025

10/10 Excellent

Dafina

Liked: Cleanliness, room comfort, communication

Great location

I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.
The terrace of the panoramic unit.
Stayed 15 nights in Jan 2021

10/10 Excellent

FABIOLA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo impecable y en su puesto. Todos los ambientes llenos de detalles. La atención inmejorable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julieta

Liked: Cleanliness, room comfort, communication
Un hotel boutique muy lindo, las habitaciones son amplias, está remodelado. Muy bien decorado, con muchos detalles que hacen que la estadía sea muy confortable. Todo el personal es muy amable. Lamentablemente solo estuvimos una noche. Sin duda será mi primer opción cuando regrese a Cuenca
Stayed 1 night in Nov 2025

10/10 Excellent

Gilmar J

Liked: Cleanliness, room comfort, communication

Cuenca Feliz

Funcionarios bem treinado e qualidade total no atendimento Recomendo !
Stayed 2 nights in Sep 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
No acostumbro a escribir muchas recomendaciones pero en este caso sí se merece una alta recomendación. Lo mejor de Cuenca actualmente en decoración, servicio, atención, y todo
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, room comfort, communication

GREAT PLACE TO STAY

Great place to stay in the center of town... however, be prepared to put up with noise and pollution... but it is all worth it!
Stayed 15 nights in Nov 2021

8/10 Good

Stayed 3 weeks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place in the heart of Cuenca but

Staff are wonderful, great location, beautiful place. Be aware however that rooms with an outside or city view can be quite noisy! suite number three is above shops which turn their music up, and the street noise is too much to tolerate if you are at all sensitive to noise. Inside rooms only have frosted windows to the court yard so no outside views but are much quieter.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and everything works as it should

Coddled in a king size bed, wonderful shower, great kitchen, comfortable furniture. Reception is the best and they know Cuenca. Excellent English.

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fue una excelente estadía. Es un hotel muy tranquilo, limpio y agradable. El personal era muy atento, incluido el administrador. Estaban permanentemente atentos a las necesidades de los huéspedes y siempre atendían de buen ánimo. Me sentí muy cómoda.

10/10 Excellent

Elyaant

Stayed 1 night in Jan 2026

8/10 Good

Ali

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 15 nights in Dec 2023

10/10 Excellent

Sandra

Stayed 19 nights in Apr 2023