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关于卡斯特生态小屋的点评

2 out of 5
卡斯特生态小屋
342 Mount Rushmore Rd, Custer, SD

点评

8.0

很好

10 分 - 超赞。111 条好评，共有 368 条点评" "
8 分 - 还可以。179 条好评，共有 368 条点评" "
6 分 - 一般。48 条好评，共有 368 条点评" "
4 分 - 很差。27 条好评，共有 368 条点评" "
2 分 - 糟糕。3 条好评，共有 368 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Craig

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location. Walking distance to restaurants and stores.
2024 年 5 月入住 2 晚

10/10 超赞

Amy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
General Manager 于 2023年10月4日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient location
Breakfast was not great
2023 年 9 月入住 1 晚
General Manager O'Shane Welsh 于 2023年09月25日 的回复
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
General Manager O'Shane Welsh 于 2023年09月25日 的回复
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 还可以

MaryLane

满意：员工和服务，清洁度
Good enough for one night just traveling through from Badlands to Yellowstone
2023 年 9 月入住 1 晚

10/10 超赞

William，Rockingham

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was too notch and willing to help you if you needed it.
2023 年 9 月入住 4 晚
General Manager O'Shane Welsh 于 2023年09月15日 的回复
Thank you for your wonderful review! I am happy to hear that our team provided you with excellent service. I will make sure that they receive your praises on their job well done. I am sure that this will make their day. Have an awesome day!

8/10 还可以

Edwin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall much better than the price point and I will stay there again if in Custer. The only negative is the WiFi. Slower than I remember dial up.
2023 年 8 月入住 4 晚
General Manager 于 2023年08月25日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

10/10 超赞

MARIO

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and clean
2023 年 8 月入住 1 晚
General Manager 于 2023年08月25日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

10/10 超赞

Wanita

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was a touch humid and smelled of smoke. Beds were a bit uncomfortable. Room was clean and large.
2023 年 8 月入住 1 晚
General Manager 于 2023年08月25日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

6/10 一般

raymond

满意：清洁度、员工和服务、客房舒适度
2023 年 8 月入住 3 晚
General Manager O'Shane Welsh 于 2023年08月18日 的回复
Thank you for taking the time to complete our online survey. On behalf of the entire team we want to thank you for allowing us to accommodate you here. Have a great day!

10/10 超赞

deniel

满意：服务设施
Great!
2023 年 8 月入住 1 晚
General Manager O'Shane Welsh 于 2023年08月18日 的回复
Thank you for making Econolodge, Custer your number one choice in the Black Hill for lodging accommodations. We want you to know how much we appreciate your review. our team works very hard to give you the best service possible. I am thrilled to hear that their hard work as paid off. We hope to see you again soon. Have an amazing day!

10/10 超赞

bradley

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a ver clean property and staff was very friendly and helpful. We would definitely stay again.
2023 年 8 月入住 3 晚
General Manager O'Shane Welsh 于 2023年08月14日 的回复
Thank you so much for your positive feedback! We are thrilled to hear that you had a wonderful experience with us at our fine establishment. Our entire team works very hard to keep our guest happy and thanks to amazing guest like you, it was not unseen. We look forward to accommodate you again soon. Thank you

10/10 超赞

Eric

满意：清洁度、员工和服务、住宿条件和设施
Not bad.
2023 年 8 月入住 1 晚
General Manager O'Shane Welsh 于 2023年08月5日 的回复
Hi Eric,We are grateful that you took the time to share your feedback with us. it is our pleasure to accommodate you on your visit to the Black Hills. We hope to see you again soon. Have a wonderful day

8/10 还可以

Rachel

与家人出行
满意：清洁度、员工和服务、客房舒适度
Decent stay
Pretty nice facility, very limited breakfast. Pool is broken indefinitely which sucked but could use other pools of same brand nearby. Great location.
2023 年 7 月入住 2 晚
General Manager 于 2023年07月29日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated as it helps us to improve our guest satisfaction. Sorry that we didn't meet your breakfast expectations. Looking forward to serving you again :)

10/10 超赞

Timothy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Reasonable price for hotel in resort town. Free breakfast was limited.
2023 年 7 月入住 2 晚
General Manager 于 2023年07月29日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated as it helps us to improve our guest satisfaction. Sorry that we didn't meet your breakfast expectations. Looking forward to serving you again :)

6/10 一般

Chris

与配偶出行
满意：住宿条件和设施，清洁度
It was easy to get to and clean. The pool was permanently closed and the parking is tight.
2023 年 7 月入住 2 晚
General Manager 于 2023年07月29日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to properly host you in the future :)

8/10 还可以

Marsha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚
General Manager 于 2023年07月29日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to properly host you in the future :)

8/10 还可以

Jason

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
General Manager 于 2023年07月29日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to properly host you in the future :)

10/10 超赞

Greg

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Facility was very clean, all of the staff that we encountered were pleasant and helpful. Pool was closed but not detrimental to our overall stay.
2023 年 7 月入住 3 晚
General Manager 于 2023年07月22日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

6/10 一般

Duc

不满意：住宿条件和设施，清洁度
2023 年 7 月入住 2 晚
General Manager 于 2023年07月29日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to properly host you in the future :)

10/10 超赞

Teresa L

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Front desk employees were very friendly and polite. Hotel was very clean and price was reasonable. I would stay here again
2023 年 7 月入住 1 晚
General Manager 于 2023年07月16日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

6/10 一般

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
Overall, okay. No elevator!
There is not an elevator here. There is not a pool here. Room was small. Had issues with the temp. Staff were friendly. Bed was comfy enough. Good location.
2023 年 7 月入住 1 晚
General Manager 于 2023年07月14日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have a pool but we had to close it down to unforeseen maintenance issues. We hope for an opportunity to properly host you in the future.

6/10 一般

Britt

Overall stay was ok. Pleasant staff. Called to see if early check in was possible and he took the time to check. Website should have been updated with no pool available. Breakfast options were bland. It would not take much to add a few options for a hot breakfast choice.
2023 年 7 月入住 2 晚
General Manager 于 2023年07月14日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have a pool but we had to close it down to unforeseen maintenance issues. We hope for an opportunity to properly host you in the future.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place
The front desk person was great! Also helped us find a great place to eat
2023 年 7 月入住 1 晚
General Manager 于 2023年07月14日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

10/10 超赞

Kimberly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent location close to shops and restaurants. Front desk staff was very helpful. Rooms are basic but very clean and quiet. There is no elevator but front desk attendant offered to help with luggage as I was traveling with my elderly parent.
2023 年 7 月入住 1 晚
General Manager 于 2023年07月7日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

4/10 很差

Randy

与家人出行
满意：清洁度
不满意：客房舒适度，员工和服务
Not Pleased.
Advrtised a pool on-line, but pool was not operational. Did not offer a discount or 2-hour extended stay at checkout. Did not clean our room after 3-days which the sign said they would. Dated and stuffy.
2023 年 6 月入住 4 晚
General Manager 于 2023年07月7日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have a pool but we had to close it down to unforeseen maintenance issues. However, we do provide pool passes to use our off site pool location. We hope for an opportunity to properly host you in the future.

4/10 很差

Randy

与家人出行
不满意：客房舒适度
Low cost low comfort
Truck stop hotel.
2023 年 6 月入住 4 晚
General Manager 于 2023年07月7日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 很差

jesse

与家人及幼儿出行
不满意：住宿条件和设施
Our room had an odd stench to it but appeared clean, hotel was very close to the shops and eateries downtown-not even a block away, hotel pool was closed down, but they gave us a pool pass to get into other hotels pools-very inconvenient especially since that was a major factor in why we booked this hotel with kids-should be giving a discount if your advertising a pool and you don't have one and making clients awkwardly and inconveniently take their kids to another hotel.
2023 年 6 月入住 1 晚
General Manager 于 2023年06月28日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have a pool but we had to close it down to unforeseen maintenance issues.We hope for an opportunity to properly host you in the future.

8/10 还可以

farron

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 6 晚
General Manager 于 2023年06月28日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

Johnny

与家人及幼儿出行
不满意：住宿条件和设施，清洁度
It doesn’t have a pool like it said and the parking lot is small not much room
2023 年 6 月入住 3 晚
General Manager 于 2023年06月28日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have a pool but we had to close it down to unforeseen maintenance issues. We anticipated that our valued guests would still be interested in using a pool so we do provide pool passes at our front desk to use any of our 5 offsite pool locations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 超赞

Gregory

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great 2 night stay.
Great 2 night stay at a 2 star hotel / motel. Check in was a breeze. Room was exactly as expected. Bed was comfortable. Breakfast was very mediocre (but what do you expect?). Easy to find, easy parking. Etc.
2023 年 6 月入住 2 晚
Assistant Manager 于 2023年06月26日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated as it helps us to improve our guest satisfaction. Sorry that we didn't meet your breakfast expectations. Looking forward to serving you again :)

10/10 超赞

Kayla

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It was nice and clean.
2023 年 6 月入住 1 晚
General Manager 于 2023年06月18日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

Paul

满意：清洁度、员工和服务、住宿条件和设施
Nice, clean, friendly
2023 年 6 月入住 2 晚
General Manager 于 2023年06月18日 的回复
Thank you for making Econolodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

10/10 超赞

Holly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Clean room, courteous staff, safe area, convenient location to downtown restaurants and shopping.
2023 年 6 月入住 1 晚
General Manager 于 2023年06月13日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

4/10 很差

Bethany

2023 年 6 月入住 1 晚
General Manager 于 2023年06月10日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

Megan

与家人出行
满意：住宿条件和设施，清洁度
Parking is a little tight
2023 年 5 月入住 2 晚
Assistant Manager 于 2023年05月31日 的回复
Thank you for taking the time to complete our online survey, I apologize we failed to meet your expectations regarding our parking lot. We appreciate your feedback though and will share it with the appropriate department. Hope to see you again on your next trip!

6/10 一般

Maria Annie

与家人出行
The location is excellent. It's easy to find. However, the staff was not accommodating and the breakfast was not enough for the guests but nobody seemed to care. The room is not cleaned every day, which was not mentioned earlier but the rate is not cheap. However, upon checking out, the? manager talked about out experience and was trying to be accommodating to us.
2023 年 5 月入住 2 晚
Assistant Manager 于 2023年05月26日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

8/10 还可以

Teresa D

与配偶出行
满意：住宿条件和设施，清洁度
Convenient, clean, quiet and comfortable. No frills. Continental breakfast minimal choices but lots of dining choices walkable.
2023 年 5 月入住 2 晚
General Manager 于 2023年05月21日 的回复
Hello, Thank you for making Econo Lodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

10/10 超赞

Maureen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very convenient, quiet and clean.
Good stay friendly staff. Very convenient and Custer is a great town. Stayed an extra night we enjoyed so much.
2022 年 9 月入住 1 晚
General Manager 于 2022年09月23日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

10/10 超赞

Samuel

满意：员工和服务、服务设施、住宿条件和设施
very clean
2022 年 9 月入住 1 晚
General Manager 于 2022年09月23日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

Joel

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Parking was small, not much room
2022 年 9 月入住 2 晚
General Manager 于 2022年09月23日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

10/10 超赞

Jana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ideal for our needs for a 1 night stay.
2022 年 9 月入住 1 晚
General Manager 于 2022年09月10日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

Lavea

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was just there too attend a Church camp outside of Custer, also I didn’t realize this was a Choice Hotel, I am a member of Choice Hotelsand I would like help in getting my points for this please.
2022 年 9 月入住 2 晚
General Manager 于 2022年10月10日 的回复
Thank you for choosing EconoLodge as your premier choice for accommodation in Custer. Our most sincere apology but unfortunately your reservation would not qualify you for points since it was booked via third party. Hope to see you again soon!

10/10 超赞

Rosalyn

2022 年 7 月入住 3 晚
General Manager 于 2022年09月7日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Small motel right in the center of Custer. Friendly staff clean and a very good value. Very walkable to numerous local restaurants and shops. Nice small indoor pool.
2022 年 8 月入住 1 晚
General Manager 于 2022年09月3日 的回复
Thank you for choosing Econo Lodge as your premier choice for accommodation in Custer. We are pleased to hear that you enjoyed your stay with us. We're looking forward to seeing you next season! :)

8/10 还可以

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Custer SD
Good place to see the Black Hills of SD. Centrally located for easy rides to attractions. Custer is a nice town to make your home base.
2022 年 8 月入住 5 晚
General Manager 于 2022年08月29日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

Carla

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 1 晚
General Manager 于 2022年09月3日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 1 晚
General Manager 于 2022年08月29日 的回复
Thank you for making EconoLodge of Custer your premier choice for accommodation.Your feedback is really appreciated. Looking forward to serving you again :)

10/10 超赞

Violet

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was as it should be.
2022 年 8 月入住 4 晚
General Manager 于 2022年08月23日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 还可以

Hanne

满意：住宿条件和设施，清洁度
Den 1. Nat stod der en kølebil lige udenfor vinduet og larmede hele natten. Morgenmaden er meget simpel en bolle en muffin en granolabar og en kop kaffe. De fleste i receptionen var flinke og venlige men morgen vagten var sur og rullede øjne af os
2022 年 8 月入住 3 晚
General Manager 于 2022年08月23日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!