Dear Mr. Sun WeiChun,Xin chào! Thank you so much for taking the time to share your feedback with regard to your recent stay at Novotel Danang Premier Han River. We are sorry to learn that your experience has not meet your expectation. It would be therefore highly appreciated if you could share your comments in a greater detail so that we could be acknowledge of and improve accordingly. Thank you again and look forward to hearing from you soon. Sincerely Hotel Management

Dear Mr. Lung Kwok Sum,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback and to learn that you have had a great stay with us. Please rest assured that your feedback will be passed on to our team, and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Xin chào Suk funThank you for sharing with us your kind words, these means a lot. It was a pleasure to to host you at Novotel Danang, Warm regards,Tho DoAssistant Front Office Manager

Dear Mr. Wang Chi Kuang, Thank you again for having taken the time to share with us your latest experience at Novotel Danang Premier Han River. We regret to hear about the unfortunate incidents that occurred during your stay. On behalf of our teams, please allow me to express my sincerest apology. Your experience certainly does not reflect the quality of service we usually provide to our guests. You may be assured that we have taken your concerns very seriously and appropriate measures have been taken to avoid such inconvenience in the future. We sincerely hope that this experience will not impair your confidence in our hotels. It is our hope that you will give us an opportunity of welcoming you again in Novotel Danang Premier Han River and taking care of you in a better manner. In the meantime, if I can be at any further assistance please contact me or Mr. Guy Poujoulat, our General Manager directly. Sincerely, Kate Nguyen Guest Experience Manager

Dear Mr./Ms.Terence, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management

Dear our valued guest, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback.I will share your comments with our team to see how we can do better. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Hotel management

DearMr./Ms. NGA TING, We very much appreciate your kindly words regarding your stay at Novotel Danang Premier Han River. We are happy to receive your positive feedback. This definitely serve as an encouragement to all of us as we always try to bring our guests the best services. Once again, thank you for your feedback. We look forward to welcoming you back soon. Sincerely, Hotel Management

Dear Mr./Ms. Man, It is our pleasure to learn that you satisfied with the location, upgraded room and the service by our friendly staff. Actually, this feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope to welcome you back soon. Sincerely, Hotel Management

Dear guest, Thank you very much for your valuable review. We look forward to welcoming you to Novotel Danang Premier Han River again soon. Best regards,

Dear Mr./Ms. Jamie Le,We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a pleasure to hear positive feedback and learn that you had a fantastic time with us. Please rest assured that your feedback will be given to our team, and I am confident that it will inspire all of our staff as we seek to constantly improve the quality of our services. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

Dear Mr. Vu Nguyen,We'd like to take this opportunity to express our gratitude to you for taking the time to share your thoughts with regard to your recent stay at Novotel Danang Premier Han River.It's always a pleasure to hear positive feedback and learn that you had a fantastic time with us. Thank you for sharing your experience, and we hope your future visit is as enjoyable as the last. Sincerely yours,

Dear Mr. Tin Win,Thank you for your kind words regarding our staff members' friendliness and helpfulness. We are delighted to hear that you had a pleasant experience with us. We look forward to welcoming you back to Novotel Danang Premier Han River in the future. Should you need any assistance with your next reservation, feel free to contact us. Warm regards,

Dear Mr./Ms. Nampetch Srichai,Thank you for your kind words about our hotel. We are delighted to hear that you had a pleasant stay with us. We strive to provide a high standard of service and comfort to all our guests. Should you have any suggestions or preferences for your next visit, please do not hesitate to contact us. We look forward to welcoming you back soon. Warm regards,

Dear Mr. Mcrandall Mutuc,We sincerely apologize for the inconvenience you faced during check-out at the priority lounge. We value your feedback and will address the outdated processes to enhance our service quality. Providing friendly and helpful staff is a key focus, and we regret falling short in this instance. Your comments are invaluable in our continuous efforts to improve. Warm regards,

Dear Mr./Ms. Kanji Hashimoto,We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River.It is always a pleasure to receive positive feedback and to learn that you had a great stay with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management

Dear Valued Guest,Thank you for highlighting the cleanliness of our facilities and our convenient location near the tourist attraction. We are delighted to hear you had a pleasant stay. Looking forward to welcoming you back soon. Warm regards,Hotel Management

Dear Mr./Ms. Shinichi Tada,Xin chào!We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River.It is always a pleasure to receive positive feedback and to learn that you had a great stay with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,