住宿入口

关于桔子酒店的点评

4.5 out of 5
桔子酒店
29 Hoang Dieu, Phuoc Ninh, Hai Chau, Da Nang, DAD

点评

9.0

非常棒

10 分 - 超赞。357 条好评,共有 563 条点评" "
8 分 - 还可以。155 条好评,共有 563 条点评" "
6 分 - 一般。40 条好评,共有 563 条点评" "
4 分 - 很差。7 条好评,共有 563 条点评" "
2 分 - 糟糕。4 条好评,共有 563 条点评" "

9.0/10

清洁度

9.6/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

点评

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
位置好,位於市中心地帶,距離龍橋、粉紅色教堂、博物館、購物市場等不遠。還有靜中有旺,附近多食市。住宿地方潔淨。服務良好。
2019 年 10 月入住 3 晚
Orange team 于 2019年10月31日 的回复
Dear Reviewer, I appreciate to take your time for writing your review of our hotel. I am glad that your group had a good time during your stay at Orange hotel. On behalf of Orange hotel's staff, I wish you all the best things in the future and we will see you in next year. Best Regards,

10/10 超赞

Angel,HK

与家人及幼儿出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
這是第二次住 Orange Hotel, 就是第一次因為服務很好很貼心所以完全不考慮下住第二次!萬萬想不到她們還記得我的特別喜好,每天早餐都為我整一杯自己喜愛的熱和凍 coffee, 還為朋友送上一個大大的生日蛋糕,最後也送了我們峴港最好的 coffee set。真心非常感謝她們的服務。
2019 年 8 月入住 6 晚
Orange Team 于 2019年08月22日 的回复
Dear Ms Angel, Thank you so very much for choosing Orange hotel as your second holiday in Da Nang and taking the time to review us on Expedia. It was such a pleasure to have you staying with us and I am delighted to read of what an enjoyable experience you had - from breakfast to service! Your compliments toward my team are thankfully received, and I look forward to sharing this with them. In what is a very competitive industry, your charming evaluation of your experience is very reassuring to us and can only encourage my team to continue to provide excellent service. Thank you for your support and kindness and please come and see us again soon. Warm regards,

8/10 还可以

hung mou

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很不錯
住宿情況不錯,服務非常友善,早餐有特色,希望冷氣可以改善
2019 年 6 月入住 2 晚
Orange Team 于 2019年06月20日 的回复
Dear Hung Mou, Many thanks for taking the time to review Orange Hotel. It was such a pleasure to have you staying with us, and I am thrilled to read of what an enjoyable time you had. Your compliments regarding our service of the hotel - and more importantly, the staff - are much appreciated. I look forward to sharing your review with them all. I appreciate you taking the time to leave us your feedback in regards to air-condition. I am very sorry that your experience was not as positive as that of others on this site but thank you for sharing this with us and highlighting areas where improvement may be found. If you do wish to perhaps consider giving us another chance, then I would be more than happy to take care of your reservation personally to ensure you have a most comfortable stay Kind regards, Orange Team

10/10 超赞

真实旅客

满意:清洁度、员工和服务、客房舒适度
Very good staff. They are always helpful______________________
2018 年 9 月入住 4 晚
Orange Team 于 2018年10月3日 的回复
Dear Sir/ Madam, Thank you so very much for taking the time to review Orange Hotel. It is such a tremendous compliment that our guests feel their stay was so worthy of feedback that they go ahead and share their experience on Expedia and it is so very greatly appreciated. I do hope to welcome you back to Orange in the near future. Warm regards,

8/10 还可以

KWONG MING

满意:清洁度、住宿条件和设施、客房舒适度
越式早餐無得頂
這間酒店可能是較舊一點,但設施能夠保持整潔和齊全,職員服務週到,大部份都能用英語溝通。值得一提就是早餐,越式食品完全不缺,最重要就是,你可以隨叫,隨加。而食早餐的地方是在頂樓,望住附近景色,算是一種特別的感覺。由於地點非常之適中,所以,以這個價錢,絕對接受。
2018 年 9 月入住 2 晚
Orange team 于 2018年09月28日 的回复
Dear Mr KWONG MING , Thank you so very much for taking the time to share your glowing review on Expedia . It was an enormous pleasure to have you stay with us and it means a lot to receive such feedback in recognition of the service and attention we are proud to provide our guests. It was such a pleasure to have you stay with us and I am delighted to read that you found the hotel and your room accommodating to your needs and that our staff were able to make you feel comfortable and give you such memorable service. I trust from your review that you left with fond memories and will hopefully return to stay with us again and regard Orange as your new Da Nang home. Thank you for your support of Orange and I look forward to welcoming your family again! Warm regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Hotel with 5-Star Service
Hotel staff are very courteous, amiable and hospitable. After check-in, the staff member introduced some famous spots and restaurants in Da Nang with a simple map and I really appreciate her information! The hotel is located in an area close to the airport (approximately 15-minute ride to the airport). There are many local restaurants nearby too. The hotel is about 15-minute walking distance from Han Market, Dragon Bridge and Big C Supermarket. The room is clean. Both Vietnamese and western food are available for the breakfast buffet. The food is delicious, especially Pho! Nice to meet the boss of the hotel when enjoying the breakfast, who is a communicative person!
2018 年 9 月入住 3 晚
Orange Hotel Team 于 2018年09月19日 的回复
Dear Sir/ Madam, Thank you for taking time to write such a wonderful and complimentary review on your stay with us at Orange Hotel. I am delighted to read that you enjoyed many aspects of your stay, from the comfortable room to excellent buffet breakfast, to the warm service you encountered and the hotel's common areas. I am most thankful and pleased to read of your kind comments towards our owner and the staffs who I am sure will be most happy to see your words here. Once again, thank you for your review and I do hope you and your wife will visit Orange Hotel again in the near future. Warm regards,

6/10 一般

MEI LIAN

满意:员工和服务
服務很好
房間尚算乾淨,床舒適,但房間很細。早餐選擇尚可,但全部都是凍,沒有爐整熱,全都不好吃。酒店位置市中心,離景點很近,走路便到粉紅教堂,很方便。值得一讚是酒店職員服務很好,要求的都全力幫忙,很親切很好!
2018 年 8 月入住 1 晚
Orange Hotel Team 于 2018年09月8日 的回复
Dear MEI LIAN, Thank you for taking the time to share your feedback on your recent experience at Orange hotel. Thank you, it really was a pleasure to have taken care of you, and it is much appreciated that you have noted our care and attention. I will pass your kind words on to the staff on the level of service received . Those things you have mentioned on breakfast in the review are absolutely not our standard requirement. On the other hand, we take your concerns serious and will pass this review to our F&B team for an improvement. Once again, I do apologize for any inconvenience cause during your stay and hope you allow us another chance to prove our improvement in the future. Kind regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thanks for keeping our luggage when we went to Hue by motor-bike. One of our luggage is too big to carry on.
2018 年 6 月入住 1 晚
Orange Hotel Team 于 2018年06月27日 的回复
Dear Reviewer, Thank you so very much for taking the time to review Orange Hotel. It is always such a pleasure to welcome you home and we always look forward to your next visit.Thank you for choosing to stay with us. Warm regards,

10/10 超赞

Rainie,香港

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店職員很好很貼心 當晚入住是8點多 Check in 時職員告知因為不知道我到達時間 所以房間還沒開冷氣叫我等五分鐘 然後拿起地圖介紹每個景點及特色餐廳 早餐是特色的越南buffet 走時落大雨 職員還主動拿傘 下次會再來
2018 年 6 月入住 1 晚
Orange Hotel Team 于 2018年06月7日 的回复
Dear Rainie , Thank you for taking the time to write us your feedback on your recent stay at The Orange. I am most concerned with your comments and would like to discuss your experience further and look into how we can make it up to you. We genuinely care about all our guests and we would very much like you to return in the future. Your comments regarding the cleanliness at Orange hotel are much appreciated. Please do not hesitate to contact me, and I would be only to pleased to oversee your future reservation. With kind regards,

8/10 还可以

Li

满意:清洁度、员工和服务、客房舒适度
早餐推介,服務人員態度很好,很樂意幫忙,解答問題。只是酒店設施有些舊,房間亦不太大,隔音有些差,其他沒有甚麼問題。
2018 年 4 月入住 3 晚
Orange Hotel Team 于 2018年05月6日 的回复
Dear Li , Thank you for taking the time to write us your feedback on your recent stay at The Orange. Your comments regarding the facility at Orange hotel are much appreciated. I am happy to read that you were delighted with the service you received from our colleagues. I will be certain to pass your comments on to our staff. Please do not hesitate to contact me, and I would be only to pleased to oversee your future reservation. With kind regards,

10/10 超赞

BB

满意:清洁度、员工和服务、客房舒适度
Excellent experience in Orange Hotel
I would like to say a big thank you for the hotel staff, and they really made my girl friend with a wonderful birthday. Staff are so nice, cheerful and helpful during our stay. The room is not big but clean and tidy. Their buffet breakfast is highly recommended, with so many varieties and taste yummy, you shouldn’t be missed. On the 18th, we have to get on early flight and the hotel could prepare us with takeaway breakfast by 5:20 in the morning, even 5 star hotel may not able to offer this kind of service for free, that really cheered our day up. Well done Orange Hotel, and we definitely will try your other chain hotels in our next trip !
2018 年 3 月入住 3 晚
Orange Hotel Team 于 2018年03月27日 的回复
Dear Mr BB , Thank you so very much for taking the time to share your glowing review on Expedia. It was an enormous pleasure to have you stay with us and it means a lot to receive such feedback in recognition of the service and attention we are proud to provide our guests. It was such a pleasure to have you stay with us and I am delighted to read that you found the hotel and your room accommodating to your needs and that our staff were able to make you feel comfortable and give you such memorable service. I shall pass on your lovely comments to her and the rest of the team as I am sure they shall very much appreciate your praise. I trust from your review that you left with fond memories and will hopefully return to stay with us again and regard Orange as your new Da Nang home. Thank you for your support of Orange and I look forward to welcoming you and your girlfriend again! Warm regards,

6/10 一般

YIHWA

满意:员工和服务
不满意:住宿条件和设施
2018 年 1 月入住 1 晚
Orange Team 于 2018年04月11日 的回复
Dear Ms YIHWA , Thank you for taking the time to laeave us your feedback on your recent stay at The Orange. I am most concerned with your comments and would like to discuss your experience further and look into how we can make it up to you. I am so sorry that you did not enjoy your experience, you have clearly left disappointed which is mortifying for us all. We genuinely care about all our guests and we would very much like you to return in the future. I would be more that happy to show you our various other categories of rooms with facility and location that could suit your preferences and likes. Please do not hesitate to contact me, and I would be only to pleased to oversee your future reservation. With kind regards,

10/10 超赞

Kyle,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The greatest hotel I ever had
It worth more than 4.5/5 as the staff are really nice. They always greet guests no matter in lobby or restaurant, in or out. The GM will also greet guests in morning buffet. The toilet is clean, the amenities are enough, they even provide you a locker in room, and wifi-routers at each side of floor so that the signal is always strong. They also set up the smoking area in specific floor so it can truely separate smoke and non-smoke guests.
2018 年 1 月入住 3 晚
Orange Team 于 2018年01月19日 的回复
Dear Kyle , Thank you so much for our 5 stars on Expedia ! It gives me such incredible joy to be able to read such a wonderfully complimentary review about us at Orange Hotel. Our team are little rays of sunshine to brighten up your day as you pass by reception, restaurant . We are pleased you enjoyed your stay with us. It was an absolute delight to have welcomed you to Orange , and thank you once again for such a lovely write-up. I do hope I have the immense pleasure of seeing you again in the near future. Please come back soon for more kindness & smiles! Best regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
服務良好的酒店
酒店提供welcome drink及水果. 早餐為點餐式. 酒店服務人員態度及服務非常好, 令人印象深刻
2017 年 11 月入住 1 晚
Orange Hotel Team 于 2017年12月3日 的回复
Dear guest, I was so pleased to read your excellent review on your recent stay here at Orange hotel. It fills me with great joy to learn that you enjoyed your stay so much and you found every member of my team to be extraordinary My team and I look forward to welcoming you back to Orange Hotel in the very near future. Best wishes,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not deluxe hotel but provide deluxe service
The hotel room is clean and tidy. The service they provide is very good and you will feel very comfortable when staying there. They have team of good staff. Highly recommend and you will not feel disappointed.
2017 年 10 月入住 3 晚
Orange Hotel Team 于 2017年10月30日 的回复
Dear Reviewer , Thank you for taking the time to review your recent stay with us at Orange Hotel . We were naturally so pleased to read that you enjoyed a wonderful time with us, finding our property to be one of the best. This is praise indeed, and we are over the moon by your truly very kind comment. It is great to know that you especially enjoyed our service . We would love to thank you personally if you would like to pass by our team at any time and make our time even more enjoyable with your presence and a pleasant chat.We are so thrilled by all of our wonderful guest feedback. Thank you very much for selecting Orange for your visit our beautiful City, and I do hope that enjoyed your onwards travels equally as much. On behalf of the team and I at Orange , we do hope to have the opportunity to welcome you back in the very near future. Warm regards,

8/10 还可以

Edwin,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient location
This hotel is located in the city center, the attractions are in the walking distance. It only takes 10 mins away from airport and the beach by taxi. The staffs are nice and helpful. They are able to speak in English. Highly recommend.
2017 年 5 月入住 3 晚
Orange Hotel Team 于 2017年06月6日 的回复
Dear Edwin, Thank you for your review and sharing your experience with us. Being located only a short walk away from lots of restaurants & bars makes the hotel an ideal destination for leisure travelers. We pride ourselves on our staff, attention to detail and personalized service for every guest and I am thrilled we were able to provide you with great service throughout your stay. It is fantastic to hear you enjoyed your stay with us and we hope to welcome you back to Orange hotel . Kind regards,

10/10 超赞

CHIEN KUO

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常好的員工與服務!
Luu 于 2017年05月24日 的回复
Dear CHIEN KUO, I appreciate to take your time for writing your review of our hotel. I am glad that your family had a good time during your stay at Orange hotel. On behalf of Orange hotel's staff, I wish you all the best things in the future and we will see you in next year. Best Regards, Orange Hotel Team

10/10 超赞

Tak Lai

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
General Manager 于 2017年03月13日 的回复
Dear Mr Tak Lai, Wow, what an amazing 5* review! It was such a big pleasure to meet you and to offer you such a wonderful experience here. Thank you so much for taking the time to leave this review and giving us motivation to continue doing our best for all our guests. Kind regards, Orange Hotel Team

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A simple but excellent hotel!
I have to say that the staff in this hotel are the best I have ever met in my 13-day Vietnam trip. They are all very helpful and friendly. They try all the best to solve the problems you have met. The hotel is simple but clean. Good location.
General Manager 于 2017年01月12日 的回复
Dear guest, Thank you so much for sharing your kind comments of Orange Hotel. We are thrilled to read that you had an absolutely enjoyable experience with our signature Orange service. We strive to create seamless and memorable experiences for our guests from the point of arrival to departure, and we are delighted that you were pleased with all aspects of our operations. Rest assured your comments will be shared with the our front desk staff . Thank you once again for taking the time to review our hotel and it is always our pleasure welcoming you back to Orange . Best regards,

10/10 超赞

maggie,cheng

满意:清洁度、员工和服务、客房舒适度
近市中心,附近都有好多地方揾野食
酒店內職員服務態度極佳,相信呢間服務可極佳來容易,我從未試過,酒店餐廳優雅而寧靜,而且沒有大陸團,所以甚佳,員工是重視僱客與及有足夠恊助,一百分。
免費红酒
good
good
尊敬的 maggie 先生: 您好! 首先十分感谢您住在橙子酒店。并一直以来对我们橙子酒店的支持和厚爱,感谢那您对我们酒店所做不足之外的宽容与理解。同时也对与您为我们所提出的意见和建议,我谨此表示最为诚挚的感谢。 我决定把您的赞话跟全部橙子酒店的人员分享一起。 我们橙子酒店希望您下次再来。 此致 敬礼! 橙子酒店团队。

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
員工
在旅遊生涯中,這洒店員工服務態度應算是最好的,他們不但笑容滿面,每入一次大堂,馬上拿开水一杯給我們,更重要是退房第二天拿回行李也可幫忙寄存,這一点,我想別的也不容易啊!很多謝洒店各員工,謝謝♡
尊敬的 Reviewer先生: 您好! 首先十分感谢您住在橙子酒店。并一直以来对我们橙子酒店的支持和厚爱,感谢那您对我们酒店所做不足之外的宽容与理解。同时也对与您为我们所提出的意见和建议,我谨此表示最为诚挚的感谢。 我决定把您的赞话跟全部橙子酒店的人员分享一起。 我们橙子酒店希望您下次再来。 此致 敬礼! 橙子酒店团队。

8/10 还可以

jiamei,china

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
友好的服务员,舒适的酒店
服务人员很友好,有中文的服务员,不错
Dear Jiamei, Thank you for taking the time to review your recent stay at Orange Hotel. I am delighted to read that you found the service to be excellent and all the staff , especially the staff speak Chinese attentive. We strive to deliver perfection to each and every guest and it is a pleasure to hear that our efforts have not gone unnoticed. We look forward to welcoming your group back to Orange Hotel soon again. Best regards, Orange Hotel Team.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice services and comfortable room! The customer service officers worth praising!
Orange Hotel Team 于 2016年05月7日 的回复
Dear guest, Thank you for taking the time to share your valuable review regarding your experienced. We strive to exceed our guest expectation and create memorable experiences. We take all feedback seriously and we are pleased that you enjoyed your stay here. Your great review will definitely be passed to the Team to encourage their dedicated working spirit. We look forward to welcoming you back for many more times in the nearest future for another incredible stay. Kind Regards,

10/10 超赞

Man Yee Anita

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Luu 于 2016年07月2日 的回复
Dear Ms Man Yee Anita Thank you for taking your time to leave us a 5 point review. I am most pleased to learn that our staff went above and beyond to ensure you were satisfied with everything during your time with us. We look forward to welcoming you back in the very near future Best wishes, Orange Team

6/10 一般

真实旅客

不满意:客房舒适度
難忘又安笑
接待處的小姐太過強制推介包車服務,我們剛剛抵達酒店還未坐下,已經開始咨詢我們的行程安排。我們還沒有確定,只是簡單講了大概安排什麼景點而已,她已經不斷游說包她們酒店的行,而且很貴,(我們在攻略了解過從峴港去會安坐的士大約18至23美金接待小姐要35美金)而且是不斷遊說,我們只是說考慮一下,還沒有落實去會安,因為逗留時間有限。還帶到我們上去房間又一直一直離不開話題......我們覺得好煩,心情很受影響,可以形容很不安,終於狠下心說不用租用酒店的車了,因為我們不去會安了。她的臉色馬上變了,我們去逛街路過大堂時無意中眼神接觸到那位小姐時,她還狠狠瞪了我們一下⋯⋯ 我覺得不至于吧⋯⋯ 你可以形容對于我的行程一個污點,不可理喻⋯⋯
Luu 于 2016年04月30日 的回复
Dear Guest, We are disappointed that you were not satisfied with our private tour. In fact, we do take serious about your concerns and pass to our management for further investigation. We hope you allow us another chance to prove our improvement in your next trip. Best Regards, LLT Orange Hotel Team

6/10 一般

真实旅客

满意:员工和服务,清洁度
酒店很細,但乾淨企理,服務一流,但在酒店租車及餐廳收費偏高。
Luu 于 2016年04月9日 的回复
Dear Reviewer, , Thank you for taking the time to write a review . We are saddened that you were dissatisfied during your stay in Orange Hotel. I believe that guests’ comments are increasingly important to strengthen the quality of our services. Thank you again for your feedback and we look forward to welcoming you back for your next year, if not before! Best regards

10/10 超赞

YIN YUNG,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb service, Nice and happy staff
It was a family trip. We arranged airport pick-up from the hotel and the hotel staff picked us up to the hotel. We were surprised by the drink and towel during checked-in. The hotel room rate is not expensive. My room was very tidy and clean and with city view on 8th floor. There is a laptop in room that you can use, wifi is not as fast as i expected though. Breakfast was awesome with lots of choices. I tried all the local food and snacks for breakfast. Staffs are terrific with superb attitude and service, make you feel like you are a VIP. They talked to you every time when they saw you at elevator or after you finished breakfast. I have been to a lot of places but never made me feel like this way. All the staffs are very nice, happy and make this hotel ranked at the top in Da Nang. Will definitely come back in the future.
Luu 于 2016年04月9日 的回复
Dear Yin Yung, Thank you for your feedback following your recent stay and for choosing us for your vacation. Please receive our gratitude for being such a loyal customer. We cannot be happier to read this outstanding review; it is so rewarding to see all of our attempt being mentioned in your review. Your loyalty enables us to maintain our continuously pursuit of greatness and impressive service for all our guests. Please continue giving us your loyalty and we will continue making your vacation one of a kind. Regards from our hearts,

8/10 还可以

jonathan,HK

满意:员工和服务,清洁度
員工十分熱情,周邊有許多食野好去處,職員介紹的海鮮店又平又好吃,
一個不錯的酒店,酒店職員展現出越南人的熱情,介紹了很多好去處.這裡的沙灘真系又大又靚,又唔多人。夜晚坐系沙灘吃住當地小食睇夜空真系十分寫意
酒店職員介紹的海鮮店

6/10 一般

chin ting,hk

满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Too small
Luu 于 2016年01月2日 的回复
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 还可以

ZHENHUA,中国

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
适合在岘港市区游玩和过渡入住
当天飞机晚点,我们一家到酒店时已经午夜,到达酒店门口,服务人员态度积极很迅速的帮我拿行李并快速入住,第二游玩给了我们许多意见,酒店并不高级,房间较小但干净,服务态度是我见到最好的,就是去会安用车收我们25美金太贵,会安精华水疗SPA酒店到岘港只要18美金,打的更加便宜
Luu 于 2016年01月2日 的回复
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
細心服務~
酒店人員主動提供不同旅遊資訊,如旅行景點、食肆、SPA等。 早餐非常豐富,且每天也有不同的越南粉麵。 離機場只需10分鐘內車程。 唯不太近海灘,每次需搭的士。

10/10 超赞

Anita

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GOOD
員工服務態度良好,很熱心。房間環境清潔。值得推薦!! gooooooooooooooooooooood!

8/10 还可以

Chui Ting,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wish we could have stayed longer!
My stay here was WONDERFUL! The staff were super friendly, helpful and considerate! They gave us sincere and useful recommendations as to where to eat and where to visit. Breakfast was delicious, providing us with local and western choices! Over breakfast, staff were very caring and asked how we slept the night before. As soon as they found out my friend had a rough sleep due to some kind of noise, they happily offered to fix it and even changed room for us! We were more than satisfied! Besides, the manager (we suppose she is) was absolutely lovely! She would chat with us and offered to help with anything. Overall, our stay in Orange Hotel was awesome! We have travelled to a lot of places and stayed at a lot of hotels... We conclude that Orange Hotel is one of the best hotels we have ever stayed at, especially for such reasonable prices!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice staff, nice breakfast
Nice and helpful staff who would provide any information you need. Comfortable and clean environment A bit expensive but it is worthy. PS orange juice will be provided lol

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Carol,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing customer service
We only stayed in the hotel for one night as we had an very early flight the next morning and this hotel is 10mins from the airport. It is not an expensive hotel so at the beginning we didn't expect that much. However the staff there was really amazing. We mentioned that we would leave at 4:30 am the next day upon check in. The receptionist brought us a menu and helped us to order breakfast box. We were escorted to the room. When we left the next morning, the staff prepared the breakfast in advance and called taxi for us. All in all this hotel is much beyond my expectation. A big thanks to all the staff!

10/10 超赞

Blackie,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
awesome service
It was my second time to visit this hotel. Still awesome and comfortable. Hope can see you again soon.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店工作人员热情好客
市中心位置 离江边走路十分钟 离沙滩摩托车十分钟 离机场大概三四公里 酒店工作人员非常热情好客 早餐丰富

10/10 超赞

AF,Hk

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
物超所値
今次第一次遊峴港,非常衷心感謝orange hotel 全體員工的照顧。這是一間會令顧客感覺到賓致如歸,上至老闆或下至security guard都非常用心去款待每一位客人。

10/10 超赞

Candy F.,Macau

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The service of the hotel is excellent. The staff are very caring and can communicate pretty well in English. They gave very good recommendation on a nearby local seafood restaurant. The food was delicious, with extremely reasonable price. It's really a good budget hotel in Da Nang. Truly worth staying there!
Luu 于 2014年11月28日 的回复
Dear Candy F, Thank you for your nice review about the hotel and look forward to welcoming you back in the nearest future. Best Regards, LLT Orange Hotel Team

8/10 还可以

M,岘港

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很漂亮的房间
强烈推荐!客服很热情,房间不大但很漂亮,设施配备也不错。位置离美溪海滩有点远,但也只有2公里左右
Luu 于 2015年01月31日 的回复
Dear M, Thank you for rating us on Hotels.com and look forward to welcoming you back in the nearest future. Best Regards, LLT Orange Hotel Team

10/10 超赞

Blackie,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
超值及超棒的服務
十點多進飯店時馬上被招呼坐下,上茶及溼毛巾。雖是商務出差,還是和客人介紹周遭好吃的餐廳,及時間允許的情況下可以去哪走走等建議。最受感動的是早上四點半出門卻依然提供早餐服務,讓客人備受尊重。飯店的服務人員態度好服務一流,是一間想要再回訪的飯店。改天作為個人旅行一定還會再訪的飯店。
Luu 于 2015年01月31日 的回复
Dear Blackie, Thank you for leave a such good review about our hotel and I will pass this comment to our colleagues. On behalf of Orange hotel, I look forward to welcoming you back in Da Nang city. Best Regards, LLT Orange Hotel Team

8/10 还可以

Chang

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Luu 于 2015年01月31日 的回复
Dear Chang, Thank you for rating us on Expedia and looking forward to welcoming you back in the nearest future. Best Regards, LLT Orange Hotel Team

10/10 超赞

Donna

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice quiet hotel and wonderful staff!!! Walking distance to a lot of places!! Lovely staff at breakfast, too!!
2020 年 1 月入住 6 晚
Orange team 于 2020年01月30日 的回复
Dear Donna, Thank you so much for reviewing us . It was such a pleasure to have you staying with us for such a holiday. In fact, we didn't want you to leave! I am thrilled that the service surpassed your expectations of Orange House Hotel and very much hope you shall come and visit us again in the near future. I very much look forward to welcoming you back to your new Da Nnag home and wish you a pleasant summer. Thank you for choosing to stay with us. Warm regards,

10/10 超赞

Bud,Virginia USA

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
This was an ideal property for individuals who want to stay in the city center area. The staff was fantastic and went above and beyond what normal expectations. I made a reservation for the room with the balcony/great view/comfortable seating. As a welcoming gesture, the hotel provided a complimentary bottle of wine and a confectionery. On a daily basis, the hotel provided two bottles of water and two bottles of beer. The reservation included a complimentary breakfast/choices were both western and Asian. Upon departure, the hotel noted the date of my birth gave me a marble carving of a ram, my birth symbol. The overall experience was outstanding.
2020 年 1 月入住 4 晚
Orange team 于 2020年01月27日 的回复
Dear Bud , Thank you so much for reviewing us . It was such a pleasure to have you staying with us for such a holiday. In fact, we didn't want you to leave! I am thrilled that the service and breakfast surpassed your expectations of Orange Hotel and very much hope you shall come and visit us again in the near future. I very much look forward to welcoming you back to your new Da Nang home and wish you a pleasant summer. Thank you for choosing to stay with us. Warm regards,

10/10 超赞

Bob

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service & location
Very friendly and helpful staff. The hotel location is very convenient, less than 15 minutes from the airport and pretty close to other places of interest and restaurants.
2020 年 1 月入住 1 晚
Orange team 于 2020年01月27日 的回复
Dear Bob , Thank you so very much for taking the time to review Orange Hotel . I am thrilled to read of what an enjoyable stay you had and that you enjoyed our service and our location. Thank you for your lovely review and for acknowledging the great team that we are lucky to have. We are also lucky to have such wonderful guests! I very much hope that we shall have the pleasure to welcome you back to the hotel in the near future and would like to thank you for choosing to stay with us. Warm regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 3 晚
Orange Team 于 2020年01月8日 的回复
Dear Reviewer , Thank you so much for staying with us and leaving a review. We appreciate your feedback! We are looking forward to welcoming you back to Orange hotel soon. Best regards,

10/10 超赞

真实旅客

满意:员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 4 晚
Orange Team 于 2020年01月6日 的回复
Dear Reviewer , Thank you so much for staying with us and leaving a review. We appreciate your feedback! We are looking forward to welcoming you back to Orange hotel soon. Best regards,

10/10 超赞

Sho

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ウェルカムドリンクとおしぼりまで用意してもらって、部屋も綺麗し、朝ごはんも種類充実です!スタッフさんも細かい気遣いしてますし、また今度利用したいと思ってます!
2019 年 12 月入住 2 晚
Orange Team 于 2020年01月27日 的回复
Dear Sho , It is with delight that I read this absolutely beaming review of the Orange Hotel and thank you for choosing us and for taking the time to write it. I am also pleased to hear how you find all staff will be thrilled with the fact that you felt at home with our welcome. It is with great pleasure to read about how welcoming our staff were, we really do have such a fantastic team of people here at Orange. Please do come back and see us again soon so that we can have the pleasure of looking after you. We look forward to making another memorable stay for you in the near future. Best Wishes,

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Orange team 于 2020年01月4日 的回复
Dear Reviewer, Thank you so much for staying with us and leaving a review. We appreciate your feedback! We are looking forward to welcoming you back to Orange hotel soon. Best regards,