Daisekirinzan

Only one pillow on each bed. Had to go to front desk and pay additional yen for one more pillowcase and pillow. Desk clerk kept asking “why” I needed extra pillow.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

One of the best, if not the best hotel I’ve stayed at. The walk in shower bath combo was amazing and spotless. For sure coming back!