First off all, this resort is 1 1/2 away from the airport , so if you want to be semi near it , don't stay here. My mom and I had such a bad experience with this hotel. They switched us to different rooms 2 times within hours because of issues with the rooms . They offered to upgrade our room and allowed me to have an executive suite and have the ability to have unlimited free snacks and drinks . I was happy with this , until I went and got snacks and was scolded by the assistant manager. I had only had 2 cookise earlier that day...and when I went back hours later to get a small salad and small pastry the assistant manager said " you are coming back for more ?" when the offer said unlimited and I didn't even have much! I was so embarrassed. The hotel is too new to have so many issues. They call the engineers about everything because the staff doesn't know basic details to help you. This stay was a nightmare and I would never stay here again. I was told by management before I left , that they would refund me for march 4th because I left they hotel, and told me to contact hotels.com so I could get a refund once I returned home . When I got home , I got a run around and all of the sudden they couldn't get a manager to approve the refund , when there are several walking around that crappy "resort" all day. I wouldn't stay at that place ever again. even if it was free