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关于达拉斯爱田希尔顿安泊酒店的点评

3.5 out of 5
达拉斯爱田希尔顿安泊酒店
3880 W Northwest Hwy, Dallas, TX

点评

8.8

超赞

10 分 - 超赞。656 条好评，共有 1000 条点评" "
8 分 - 还可以。200 条好评，共有 1000 条点评" "
6 分 - 一般。69 条好评，共有 1000 条点评" "
4 分 - 很差。37 条好评，共有 1000 条点评" "
2 分 - 糟糕。38 条好评，共有 1000 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Peter

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only "complaint" is that there is a $16 per night parking fee in what used to be a free lot.
2024 年 5 月入住 2 晚

10/10 超赞

Gabriel，Enid

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff, clean place.
2024 年 5 月入住 1 晚

10/10 超赞

Raymond

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

6/10 一般

David

满意：员工和服务
There was hair in the bathroom upon arrival and after it was cleaned.
2024 年 5 月入住 2 晚
Holly M 于 2024年05月16日 的回复
Dear David, I am so sorry you found your bathroom unsatisfactory. I can assure you that is not the standard in our hotel. Our Housekeeping Team takes pride in ensuring every guest enjoys a clean room, bathroom, and amenities; I apologize that we missed the mark this time. We strive to provide a reliable and friendly service that makes a difference in your stay, and we hope to welcome you back soon.

10/10 超赞

Arvin

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The service staff is remarkable. Abraham and Cynthia were excellent. The facility even offers free breakfast and Happy Hour. Although it is conveniently located right next to Dallas Love Airport, there is no sound of airplanes flying overhead. They even have a shuttle to drive folks back and forth to the airport. Abraham, the shuttle driver, was especially helpful and guided us around the vicinity, since we were from out of state. Would definitely stay here again!
2024 年 5 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Thank you so much for the kind words! We look forward to seeing you again soon!

10/10 超赞

Robert，Soper

满意：清洁度、员工和服务、住宿条件和设施
This is a great place to stay complete with a manager sponsored happy hour, airport shuttle to DAL.
2024 年 4 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Thank you so much!

10/10 超赞

Jeremiah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was wonderful
2024 年 4 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Thank you for sharing your experience!

10/10 超赞

Andrea

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view of the park below. Great value for the money
2024 年 4 月入住 3 晚
April, GM 于 2024年05月14日 的回复
Thank you for sharing your recent experience!

10/10 超赞

Rachel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Garden area in back of the property is lovely and so unique! All staff was perfect. Breakfast delicious!! I look forward to my next stay here! LOVE IT!! Thank you!!
2024 年 4 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Thank you for sharing your recent experience! Hope to see you again soon!

10/10 超赞

Marilyn

V
2024 年 4 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Thank you for sharing your recent experience!

8/10 还可以

Tracie

满意：住宿条件和设施，清洁度
When I checked in, they could not find my reservation stated it was a computer glitch.
2024 年 4 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Oh no! While that does happen sometimes, it is not the norm. We hope to see you again soon!

10/10 超赞

Bill

商务旅客
满意：清洁度、服务设施、住宿条件和设施
.
2024 年 1 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Thank you for sharing your recent experience!

10/10 超赞

Mohammad

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
April, GM 于 2024年05月14日 的回复
Thank you for sharing your recent experience!

10/10 超赞

christina

2024 年 3 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Thank you for sharing your recent experience!

10/10 超赞

Carlos

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

4/10 很差

Shamrez

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The bathroom water pressure is so strong it felt like a power washer on your head.
2024 年 3 月入住 2 晚

10/10 超赞

Angela

2024 年 3 月入住 1 晚
April, GM 于 2024年05月14日 的回复
Thank you for sharing your recent experience!

8/10 还可以

Jessica

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice area
2024 年 3 月入住 1 晚

8/10 还可以

Sarah

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was very nice. The staff was welcoming and helpful. The only problem I had, was the ice machine was not working.
2024 年 3 月入住 2 晚

10/10 超赞

Latia

满意：清洁度、员工和服务、住宿条件和设施
Na
2024 年 3 月入住 1 晚

10/10 超赞

Laurie，Bakersfield

2024 年 3 月入住 1 晚

10/10 超赞

Hugh

2024 年 2 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Good Stay
Really good hotel. Rooms are spacious and stay dark when curtains are closed. Breakfast is always good. We stay here quite often and will so again.
2024 年 2 月入住 2 晚

10/10 超赞

Ellen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just stayed one night had a flight leaving early in the morning. Beautiful hotel spacious clean room
2024 年 2 月入住 1 晚

10/10 超赞

Marta

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Another great stay at the Embassy Suites
2024 年 2 月入住 1 晚

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Kenneth

满意：清洁度、员工和服务、住宿条件和设施
From pick up at the airport to drop off the team was awesome.
2024 年 1 月入住 1 晚

10/10 超赞

Sheila

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Wonderful stay. Bed was super comfy. Made to order breakfast was great. Would certainly stay here again!
2024 年 1 月入住 2 晚

10/10 超赞

Erin

2024 年 1 月入住 1 晚

8/10 还可以

Edward

满意：清洁度、员工和服务、住宿条件和设施
Staff was fantastic!
2024 年 1 月入住 1 晚

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

8/10 还可以

jennifer

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay with your family. Clean rooms, excellent breakfast, friendly staff, great deal for the money. Would definitely stay again!
2024 年 1 月入住 2 晚

8/10 还可以

Penni，Stratford

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Disappointed that conditioner bottle in shower was empty and appeared to be food crumbs around the couch, missed when cleaning from prior guest I suppose. Seemed clean otherwise. Comfortable sleep. It was a good safe location and I would likely give this place another chance. I guess I expect the best at a deluxe stay…
2024 年 1 月入住 1 晚

10/10 超赞

Ron，Colorado Springs

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Property was close enough to airport and always a great breakfast
2023 年 12 月入住 1 晚

10/10 超赞

Alyssa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Karl

2024 年 1 月入住 1 晚

10/10 超赞

Warren

2024 年 1 月入住 1 晚

8/10 还可以

August

2024 年 1 月入住 1 晚

2/10 糟糕

Richard

商务旅客
不满意：客房舒适度，住宿条件和设施
AVOID THIS HOTEL
Given wrong room. Twice. Booked a King. Hot two queen beds. Drain in bathroom were very slow. No lotions stocked. Wallpaper peeling. AWFUL
2024 年 1 月入住 1 晚

10/10 超赞

Terri

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved it all
2023 年 12 月入住 1 晚

4/10 很差

Ted

不满意：服务设施
I checked in and reserved a spot on the next morning 4:30 am shuttle. The check in staff assured me I had a spot. I double checked several times with staff because I had an important flight to catch. They all advised me the shuttle would get me to the airport on time. The shuttle arrived, it was overbooked, and they didn’t have my name on the list. As a result I spent $$ on an Uber and barely made it on time to catch the flight. Furthermore the happy hour was a joke. Only chips and salsa…seriously? My room was exceptionally small, tucked far in some crooked corner, and yet I paid the same price as for regular rooms. I reserved Embassy Suites because I don’t drink, eat very little, and could easily get by with a snack from happy hour for dinner. Fail. I also reserved the early morning airport shuttle that would save me the Uber cost. Epic Fail. Bottom line there is much room for improvement with every aspect of my stay. I am planning to copy and paste this review on trip advisor, Google, and other review sites and avoiding this hotel that does NOT live up to their advertising.
2023 年 12 月入住 1 晚

6/10 一般

Dustin

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Big room, needs maintenance
Shower broken and leaked everywhere into room
2024 年 1 月入住 1 晚

10/10 超赞

Latoya

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a very nice hotel, the amenities are great and the customer service was on point. The reception was appreciated & the breakfast was AWESOME!! This will be my go to whenever I visit Dallas.
2023 年 12 月入住 2 晚

10/10 超赞

Abdiel

2023 年 12 月入住 2 晚

10/10 超赞

Hanni

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and nice rooms. Loved the free happy hour and the food at the restaurant was yummy.
2023 年 12 月入住 1 晚

10/10 超赞

Jacob，Waco

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved that it was close to the airport.
2023 年 12 月入住 1 晚

10/10 超赞

Edward

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Nicole

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay before an early morning flight at Lovefield airport!
2023 年 12 月入住 1 晚

10/10 超赞

Kerrie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This Embassy Suites was very clean and quiet, which was everything we needed that weekend. The staff was very friendly and helpful. Breakfast buffet was delicious.
2023 年 12 月入住 2 晚

10/10 超赞

Elizabeth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would stay again
Great for our family of 5. Room was nice and comfortable. One night stay.
2023 年 12 月入住 1 晚