2/10 糟糕
Chrystal
2019年03月7日
不满意：客房舒适度，员工和服务
Nothing like the guild, this is extreme ghetto
I arrived and had to call because I never received the email with how to get in complex nor did I receive the apartment number that I would be staying in. I had a guest show up to help me unpack my bags and he had a service animal and immediately the owner of the condo contacted me by phone to tell me to have my guest leave although I emailed the documentation that the dog was a service dog and that this person was a guest and they were not be staying, I made reservations for 2- but had to force my friend to leave. The coffee maker had rotted mildewed coffee in it that t had to empty out, I felt like I was on big brother being watched at all times which made me very comfortable and unable to sleep, I was given the wrong password for the Wi-Fi so I was unable to use the Internet the entire time I was there, the complex itself the property did nothing to address my concerns with whoever they would not even allow me a later check out and I was unable to sleep the entire time there- they would not make any exception
Chrystal
2019 年 3 月入住 1 晚