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关于弗里斯科遗产公园区智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5
弗里斯科遗产公园区智选假日酒店 - IHG 旗下酒店
3400 Parkwood Blvd, Frisco, TX

点评

7.0

还可以

10 分 - 超赞。330 条好评，共有 1006 条点评" "
8 分 - 还可以。225 条好评，共有 1006 条点评" "
6 分 - 一般。172 条好评，共有 1006 条点评" "
4 分 - 很差。131 条好评，共有 1006 条点评" "
2 分 - 糟糕。148 条好评，共有 1006 条点评" "

7.2/10

清洁度

7.8/10

员工和服务

6.2/10

服务设施

7.0/10

住宿条件和设施

6.2/10

环保

点评

8/10 还可以

Neng guo

2021 年 10 月入住 3 晚

10/10 超赞

Marcel

满意：服务设施
Good all good
2024 年 3 月入住 1 晚

10/10 超赞

Geoffrey

与配偶出行
满意：住宿条件和设施，服务设施
不满意：清洁度
OK
2024 年 5 月入住 1 晚

6/10 一般

Michael

与家人出行
满意：员工和服务
不满意：清洁度
The property is in need of some maintenance/good housekeeping. The entrance/foyer area was dirty. Mats were not cleaned. Smoking area had trash in it and laying on the ground. Elevator floors were dirty. In our room, the ceiling had water marks where a leak previously happened. Had some issues in our first room so they moved us. The second room was just as bad. Carpets need replaced and/or cleaned. The lobby and breakfast area was well kept but that seemed to be the only part of the property. Disappointing experience.
2024 年 4 月入住 3 晚

6/10 一般

Kyle，Wichita Falls

与家人出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
Front staff was very courteous. The room was outdated, if you have usb cords bring your charging blocks they don’t have usb ports. The bathroom had mold around the sink and above the shower. Our windows leaked during a rain storm. The one thing I can say is, it’s convenient to all the shopping places, safe and in a great neighborhood and the shower was hot! They do have breakfast but get down there early. Staff was very friendly. The place just needs updates or upgrades in spots especially the rooms. Would I stay again, probably so, because of the price and convenience.
2024 年 4 月入住 2 晚

8/10 还可以

Jose

2024 年 4 月入住 2 晚

10/10 超赞

Kevin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Reasonable for solo traveler
2024 年 4 月入住 1 晚

6/10 一般

Mirna

They stole my 50.00 deposit is been 3 weeks I stayed there . Still not in my account
2024 年 4 月入住 1 晚

2/10 糟糕

Dominique

2024 年 4 月入住 1 晚

4/10 很差

Madison

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Room was not clean. Had stains everywhere. Sheets were not clean.
2024 年 4 月入住 1 晚

10/10 超赞

yang

2024 年 4 月入住 1 晚

6/10 一般

Michael

Just ho hum..tv didn't work. No welcome. Very ho hum!
2024 年 4 月入住 1 晚

10/10 超赞

Jeff

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location with plenty of options for shopping/dining. Clean, Safe, Great rates... perfect for our needs.
2024 年 4 月入住 6 晚

8/10 还可以

Debra

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
The propert is in bad shape. The key entry did not work the room leaked after a storm the smoking area was filthy. I think it was recently purchased by IHG. The staff was very polite. It is not their fault that the property is a mess.
2024 年 4 月入住 4 晚

4/10 很差

Lisa

2024 年 4 月入住 3 晚

6/10 一般

Bradley

不满意：服务设施
The lady at check in was super sweet and kind. The overnight guy was not. Hotel definitely needs a revamp. Could be nice but aesthetically is held together with duct tape and silicone. Unsightly previous damage and leaks everywhere that were not completely repaired
2024 年 3 月入住 1 晚

8/10 还可以

Adrianna

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is under renovation so probably not a fair review, just a little outdated, not as clean. Staff was amazing, breakfast was what is expected. Overall pleasant experience.
2024 年 3 月入住 1 晚

4/10 很差

Chase

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Jose

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were Very clean. Fitness room was clean Breakfast area were well maintained.
2024 年 3 月入住 2 晚

6/10 一般

Lacey

不满意：住宿条件和设施，服务设施
This hotel needs some maintenance attention. The pool was closed, a treadmill was broken, the pancake machine was broken, side door was missing a handle and didn’t open from the outside. The WiFi was slow.
2024 年 3 月入住 2 晚

4/10 很差

Kyra，Bulverde

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Room was very dark, tv did not work and smoke alarm was missing. I was eventually able to have the issues addressed the second day we were there.
2024 年 3 月入住 2 晚

8/10 还可以

Esther

不满意：服务设施
the tub in the hotel room was old and dingy. There was a used hand wash cloth still hanging onto the shower head when I arrived! It was gross!
2024 年 3 月入住 1 晚

10/10 超赞

Stephanie

2024 年 3 月入住 1 晚

6/10 一般

Victoria

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 3 月入住 2 晚

2/10 糟糕

INGRID，Whittier

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel has really been downgraded. The room we had featured a patched ceiling with silicone due to a water leak, a constantly dripping bathtub faucet, dresser drawers that kept opening—forcing us to secure them with a hanger, and worn-out carpet with stains and a moldy smell. Some doors on the first floor lacked doorknobs and had holes in them, while the elevator was scratched and in need of repair. Outside, there were individuals with facial tattoos who appeared to be under the influence, behaving irrationally. I felt extremely uneasy going outside. I will never stay at this hotel again or recommend it to anyone else.
2024 年 2 月入住 3 晚

4/10 很差

James

商务旅客
不满意：住宿条件和设施，员工和服务
Hotel door would no lock. Had this fixed twice and when I woke the last day - after unlocking the deadbolt, it would not lock again. It was clean but had missing trim, exposed wood where there should have been tile. Not what I expected for $130 per night
2024 年 2 月入住 2 晚

10/10 超赞

Tyler

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All was amazing
2024 年 2 月入住 2 晚

8/10 还可以

Christina

满意：清洁度、员工和服务、住宿条件和设施
Nice and quiet. The staff is friendly. Hot breakfast in the morning is a plus.
2024 年 2 月入住 2 晚

8/10 还可以

Anthony

2024 年 2 月入住 4 晚

2/10 糟糕

Hélène

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pas très recommandable
2024 年 2 月入住 5 晚

4/10 很差

Robert

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
This was the worse Holiday Inn property I have ever stayed at. Property is not clean and in bad condition.

4/10 很差

Mitchell

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
2/16/24- 2/18/24
Matters was sunken in middle and very uncomfortable, fire alarms going off multiple times in late/early hours, water leaks in ceiling at fire sprinklers, continental breakfast (not expecting gormet) was not at all tasty. On a true positive note, the staff was great, friendly and helpful 👍
2024 年 2 月入住 2 晚

2/10 糟糕

Konesha

与配偶出行
不满意：住宿条件和设施，清洁度
The outside of the property was dirty. The entrance was dirty. The room door looked likes it has been kicked in before
2024 年 2 月入住 1 晚

10/10 超赞

Juana

满意：清洁度、员工和服务、客房舒适度
2024 年 2 月入住 1 晚

2/10 糟糕

Zadie

不满意：清洁度、住宿条件和设施、客房舒适度
Smells bad
2024 年 2 月入住 1 晚

10/10 超赞

John

商务旅客
满意：住宿条件和设施，清洁度
Location and price
2024 年 1 月入住 1 晚

8/10 还可以

Kasey

2024 年 1 月入住 1 晚

10/10 超赞

Franklin

2024 年 1 月入住 1 晚

6/10 一般

Sheila

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Hotel was cleanish. Room felt clean but the carpets in the hallways/elevators and such were filthy. Breakfast was mid.
2024 年 1 月入住 1 晚

6/10 一般

Rosa

与家人出行
满意：员工和服务
不满意：清洁度
Roach in the room
There was a roach in the restroom. Called the front desk, but no alternative accommodations provided.
2024 年 1 月入住 1 晚

10/10 超赞

joylene

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

Theresa

2024 年 1 月入住 1 晚

2/10 糟糕

Joe

与家人出行
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
It was clean. but there was no breakfast and the first room they give me it was bed bug in the room so that worried me..
2023 年 12 月入住 2 晚

2/10 糟糕

真实旅客

与家人出行
不满意：住宿条件和设施，员工和服务
2023 年 12 月入住 2 晚

8/10 还可以

Eric

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

2/10 糟糕

Shaina

不满意：住宿条件和设施，清洁度
2023 年 12 月入住 1 晚

10/10 超赞

Cheri

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

4/10 很差

Bruce

2023 年 12 月入住 2 晚

8/10 还可以

Christiane

与家人出行
满意：清洁度、员工和服务、客房舒适度
When we got there the gentleman at the front desk was great and very nice. We got our room and when we open the door OMG it smelled like smoke. He was so nice he got us another room and it was good till the toilet broke and it was like that for three days and the shower curtain was to short that the water would be al over the floor. Other then that it was a good stay I would stay there again.
2023 年 11 月入住 6 晚