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关于达拉斯中央公园万豪居家酒店的点评

3 out of 5
达拉斯中央公园万豪居家酒店
7642 Lbj Fwy, Dallas, TX

点评

8.4

很好

10 分 - 超赞。243 条好评，共有 493 条点评" "
8 分 - 还可以。159 条好评，共有 493 条点评" "
6 分 - 一般。48 条好评，共有 493 条点评" "
4 分 - 很差。24 条好评，共有 493 条点评" "
2 分 - 糟糕。19 条好评，共有 493 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
一家不错的酒店，性价比高
窗体太软，希望能改进。但酒店其他设施还可以，尤其是厨房设备适合长住。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Juanita，El Monte

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved it!
2024 年 5 月入住 4 晚

8/10 还可以

Nikolay，Walnut Creek

满意：清洁度、服务设施、住宿条件和设施
The room had no soap and body wash
2024 年 4 月入住 2 晚

8/10 还可以

Sarah

团体旅客
满意：员工和服务，清洁度
As several visitors said, kind of run down but they’re supposed to be renovated in 2025. The few staff menbers were very friendly and eager for the upgraded facility! Basic breakfast buffet included. Mattress on the pull out couch was uniquely uncomfortable. You could feel every spring. If you need the extra bed, (and aren’t too big) leave the cushions on the couch, put sheets on them and sleep on the pretty comfy cushions.
2024 年 4 月入住 4 晚

10/10 超赞

Umole P，Douglasville

团体旅客
满意：员工和服务，清洁度
It’s a place like Home. The managers on duty are always making sure All costumers are well taken care off!
2024 年 3 月入住 1 晚

10/10 超赞

Umole P，Douglasville

满意：清洁度、员工和服务、住宿条件和设施
Cool
2024 年 3 月入住 2 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施
Nice staff, very clean room & property. Lobby coffee and full breakast at reasonable room rate.
2024 年 3 月入住 4 晚

2/10 糟糕

Austinett

与家人出行
满意：住宿条件和设施
不满意：清洁度、员工和服务、服务设施
I wouldn’t stay there again.
2024 年 2 月入住 1 晚

4/10 很差

Greg

商务旅客
不满意：住宿条件和设施，员工和服务
I was told I had to pay extra to check in before 11 AM and I was in town for business. So I could not wait until 11 to check in. When I did pay the extra money to check in, the employee did not give me back my drivers license, and I did not notice, because I was handed several things. When I got back to the hotel, after concluding my business at 4 o’clock, the room phone rang, and I was informed that my ID was at the front desk. Had I been stopped by the police for any reason I would’ve not been able to provide ID. The overall condition of the building was slightly rundown and the bathroom was sorely in need of an update.
2024 年 2 月入住 1 晚

6/10 一般

Philip

不满意：住宿条件和设施
2024 年 1 月入住 1 晚

4/10 很差

Paul C.

商务旅客
满意：员工和服务
Paying to Park - Pathetic! This is a hotel on a freeway not in a central downtown or resort area. Charging extra for parking is a blatant money grab and not something I have seen before in an outlying location.
2024 年 1 月入住 1 晚

4/10 很差

Larry

不满意：住宿条件和设施
When did you have to pay to park at Residence Inn
2023 年 12 月入住 1 晚

10/10 超赞

Shaquela

2023 年 12 月入住 1 晚

10/10 超赞

Brittany

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Valerie

满意：员工和服务
不满意：住宿条件和设施
The facilty was ok. Staff was very friendly but we had 3 false alarms going on in early morning including my room at 5 am. We were not offered sny compensation.

10/10 超赞

Areial

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The good: Great location right off the highway. Safe neighborhood. Spacious rooms. Breakfast was amazing. The could be better: no lotion provided. Small living area furniture. Dated furniture.
2023 年 12 月入住 1 晚

10/10 超赞

carla

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Central Location Good hot breakfast
2023 年 12 月入住 1 晚

8/10 还可以

Frank

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great staff old hotel
The front desk and cleaning service were great. The hotel itself is dated. The HVAC unit is so loud I needed to cool the room down and turn it off to sleep.
2023 年 10 月入住 15 晚

8/10 还可以

Melyna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Eric

满意：员工和服务，清洁度
2023 年 10 月入住 1 晚

6/10 一般

Cynthia

与家人出行
不满意：住宿条件和设施
We really appreciate the "suite" feel with 2 bedrooms and kitchen/living area in between. However, this hotel is very dated and seriously needs a deep cleaning. Bathroom floors were not clean and neither of my doors would close (to my bathroom and bedroom) Tried to get towels every day but it was difficult getting someone to bring any...had to go to the front desk to get them.
2023 年 10 月入住 4 晚

8/10 还可以

Tac aeg

2023 年 10 月入住 1 晚

2/10 糟糕

Joseph

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Reserved my room and they wanted a deposit but the 3 forms of payment they wouldn’t accept. 2 different cards and cash. It was a 50$ deposit. I even told them they could keep the cash. Needless to say I didn’t get my room. 3 days later and of course I’m waiting on the money to hit my account. Which I knew. So I Diane even have the 150$ I paid for the room to go and secure my next room. Worst night ever. And the receptionist even looked suprised when it checked me in with out the card on file. Wouldn’t accept 50$ cash but called her manager to figure out how to check me out and put me on the streets smh. Trash service
2023 年 10 月入住 1 晚
Thyme 于 2023年10月30日 的回复
Good Morning,We do not accept prepaid cards/chime/google pay, etc. due to the how long it takes your funds to release on your account as well as the constant charge backs

8/10 还可以

Lester

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice an clean nice room set up with cups pots an pans real homey feel.
2023 年 10 月入住 1 晚

6/10 一般

Jane

不满意：员工和服务、服务设施、住宿条件和设施
Front desk lady said we needed to go to the second floor, our room was 112, Texas education at it's finest. Maybe you should stop banning books and start reading
2023 年 10 月入住 1 晚

10/10 超赞

Amanda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff was very kind, accommodating and professional! Room was clean, we felt safe, great location. I would stay again and recommend to anyone!
2023 年 10 月入住 2 晚

10/10 超赞

Grace

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location near shopping and restaurants
2023 年 10 月入住 1 晚

6/10 一般

Martha

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Lumpy mattress.
I did not expect the $12 a day charge for parking! The mattress was lumpy and in need of replacement. There were only two towels and I requested one from a cleaning lady that was outside my room vacuuming. She said she would bring one in 20 minutes! She never showed up!
2023 年 10 月入住 2 晚

10/10 超赞

Deborah

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The toilet continued to run. Getting to the main entrance i had to drive to because the building's weren't connected.
2023 年 9 月入住 1 晚

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly and safe and convenient
2023 年 10 月入住 1 晚

8/10 还可以

Darren

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great, except the building east of us had a fire alarm bell that stayed on all night through the morning which we all can hear.
2023 年 10 月入住 2 晚

8/10 还可以

Velmyrat

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚

4/10 很差

Kelsi

与家人出行
满意：员工和服务，清洁度
Andrea at the front desk was very attentive! Shower didn’t have curtain, no phone in room, bathroom sink didn’t work, tv in bedroom didn’t work.
2023 年 9 月入住 1 晚

2/10 糟糕

Alcides

商务旅客
不满意：清洁度
The rooms smell of dirt and humidity, the carpet is sticky because it is so dirty and the sofas itch because they are so dirty. A lot of humidity in the rooms and with a bad smell.
2023 年 9 月入住 5 晚

10/10 超赞

Juanita

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was awesome
2023 年 9 月入住 1 晚

8/10 还可以

Mohammad S

团体旅客
满意：住宿条件和设施，员工和服务
All good
2023 年 9 月入住 1 晚

10/10 超赞

LaTerrius

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay

8/10 还可以

Bobby Noel

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
everyone was very nice and accommodating, i did not like that i had asked for my sheets to be changed in the morning and when i got back in the afternoon, they were not done.
2023 年 9 月入住 12 晚

6/10 一般

Mike

与家人出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Took more than 20 minutes to get checked in. Staff was new and left alone to work the front desk and answer the phone.
2023 年 9 月入住 1 晚

10/10 超赞

Dominique，Fort Worth

满意：清洁度、员工和服务、住宿条件和设施
The staff was very nice and friendly
2023 年 9 月入住 1 晚

10/10 超赞

Jan

2023 年 8 月入住 1 晚

4/10 很差

真实旅客

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Dusty
Customer service was nice. The hotel itself is outdated, my family can see dust, the door does not look secured (I put a chair by the door at night, didn't want to change room for the second time), toilet has water coming out, and there are no sheet cover for the sofa bed as you need to ask the receptionist. Seriously, this is the first time I had this issue. Not sure how they have these ratings. The good things is their location were closed to where I want to go and they are a few minutes from In n Out. Will not be coming back.
2023 年 8 月入住 2 晚
Thyme PRicer 于 2023年08月16日 的回复
Good Morning, Dusty Thank you for your feedback we will address with our team

10/10 超赞

Barbara Mitchell

2023 年 8 月入住 1 晚

8/10 还可以

Ruben Mba

满意：清洁度、员工和服务、住宿条件和设施
outstanding customer services
2023 年 6 月入住 1 晚

8/10 还可以

Mikayla

2023 年 6 月入住 1 晚

8/10 还可以

Kendra

2023 年 5 月入住 1 晚
Thyme Price 于 2023年06月5日 的回复
Good Afernoon,Thank you for taking the time to fill out our survey.

4/10 很差

真实旅客

商务旅客
满意：员工和服务
不满意：住宿条件和设施
2023 年 5 月入住 1 晚
Thyme 于 2023年05月15日 的回复
Good Morning,We apologized the you didn't have a good experience.

10/10 超赞

Agnes

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay
It was nice and quiet. Very friendly and helpful front desk staff. Had pleasant stay.
2023 年 4 月入住 3 晚
Thyme Price 于 2023年05月15日 的回复
Good Morning,Thank you for filling out our survey.Have a Great Week!