2/10 糟糕
真实旅客
2015 年 2 月 28 日
不满意：清洁度、员工和服务、客房舒适度
NOT recommended
The only pro is its location, right at the harborfront area with numerous restaurant/ bars nearby.
The quality of this hotel is really well below standard. This hotel is always crowded, so if you booked more than 1 room, do not expect the rooms will be nearby or even on the same floor even you have requested in your reservation. The front desk staff will simply tell you they can do nothing as they cannot ask housekeeping the availability/status of the rooms. Some frontdesk staff were really helpful and friendly but not quite a few were rude, unhelpful and with no smile at all. The swimming pool is tiny and unattended, used towel were left everywhere whilst the water was dirty (full of rubbish). The rooms are modern but the beds are really really small and uncomfortable. We could not have a good sleep during the entire stay. Carpels were quite dirty even just had the room cleaned and it was quite common to see finished room service food left on the hotel corridor outside some rooms without anyone to clean them up for the whole day. For the price they charged, I am sure you can easily find somewhere else with better quality to avoid disappointment.
