Clean and staff are very professional and courteous
CHARINA
2024 年 5 月入住 1 晚
8/10 还可以
Ricky
与配偶出行
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place for some R&R…not too many activities if you are thinking of an extended stay…breakfast is great but the other dining options leave much to be desired.
Ricky
2024 年 5 月入住 1 晚
10/10 超赞
John Paul,Davao City
与家人出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
John Paul
2024 年 4 月入住 1 晚
10/10 超赞
armi
与家人出行
2024年04月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were super nice and did an excellent job..staff Kevin was helpful most especially. Thank you guys!!! Would love to come back again, hopefully soon😊👌
armi
2024 年 4 月入住 1 晚
10/10 超赞
GKman
与配偶出行
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the attention they gave to each of their customers and where very helpful an assisting us to get to the different parts of the resort.
GKman
2024 年 4 月入住 2 晚
10/10 超赞
Anthony Francis Eugene
与配偶出行
2024年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place is beautiful and the staff is amazing!
Anthony Francis Eugene
2024 年 3 月入住 1 晚
6/10 一般
Florence,Sammamish
与家人出行
2024年03月12日
满意:住宿条件和设施,服务设施
不满意:员工和服务
The property itself is gorgeous, no doubt about it. The main issue is there seems to be some confusion among the security guards that all guests are to be searched and are being suspected of stealing or breaking their rule of no outside food or drink allowed. They are insisting on looking inside private purses/bags and when unable to do so, they would radio their colleague and ask that they search the guests as they’re entering their hotel rooms. This is beyond offensive as the clientele clearly can easily afford such a property to vacation in. The guard went as far as quizzing a private driver that dropped the guests at the hotel where the guests went and what were purchased.
If you want to leave the property to explore the surrounding island, you are asked to obtain a permission pass to leave the premises. Feels like jail time if you ask me.
The spa services are not up to par with what a 5-star hotel resort should have offered. They did not obtain info from an intake form prior to services, made the clients wait despite not being busy and were completely disorganized and unprepared to the point of asking the guest to grab her own towel from the cabinet after showering post body scrub before the massage. No slippers were given and while the client was in the process of showering, a shower gel was handed inside the shower stall for use as they were missing any source of soap or gel for bathing and showering.
The massage skills shld also be improved.
Florence
2024 年 3 月入住 2 晚
10/10 超赞
Francis
2024年03月12日
Francis
2024 年 3 月入住 1 晚
10/10 超赞
Karen Marie
与家人及幼儿出行
2024年02月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice hotel Great location with beautiful views. Friendly staff and nice rooms.
Karen Marie
2024 年 2 月入住 1 晚
8/10 还可以
Jon
2024年01月29日
满意:清洁度、员工和服务、住宿条件和设施
It’s absolute beautiful five star resort. It’s so new they don’t have everything up and running yet.