「Staff very helpful and so friendly.
Room was basic but clean. Lovely hotel with a warm , comfortable atmosphere. Lovely to see children and adults alike enjoying their time together. Will definitely return with our grandchildren next time !」
「Night manager was very rude. No air con in the room and it was so hot. Sheets were dirty. Seats torn. Room not modernised since 70s/80s. Breakfast supposed to finish at 10:00. They told us they had packed it all away at 9:00. Won’t return.」
「The park is nice however you have to pay for everything as extra including WiFi which even after paying was very poor. Paying for indoor swimming was also not good. There was a very pungent smell in our caravan which didn’t go away even with all windows open and bin out. Mattress is very uncomfortable. Won’t be coming back here」
「Stayed 4 nights, restaurant experience was very expensive for what you got. Lack of staff serving at the bar. Took 30 minutes for staff member to get new bottle of proceso. It would have been helpful if we had been told there was filming happening as well on one of the days. It felt at times with the film crew guests were in the way」
「Lovely stay, just a few yards from the sea front. Lisa and Christophe made us feel very welcome. The swimming pool was great and just what you need after a long drive or busy day around Torbay. The breakfasts we enjoyed each morning were delicious and kept us full throughout the day. Would definitely return and highly recommend a stay at the lovely Charterhouse if you're looking for somewhere to stay in Torquay.」
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