There are many things to criticize, the main thing is the service or lack thereof by the hotel personal, you simply can never find them. I like though to keep this positive, the place does have a nice old style charm. The most positive thing itself is downtown Defuniak Springs, at this time of the year its magical. We enjoed a stroll around the lake tremendously, the lights are beautiful. We came here for the night from the nearby Panama City and came to the conclusion that our much bigger city doesn't offer this kind of festivities. Panama City likes to use Hurricane Michael as an excuse for it's lack of a anything nice this time of the year, anything you find is by individuals and not by the city. My closing words to the hotel, try harder.