Very clean and helpful staff. They tend to every detail.
Rod
於 2025 年 7 月住了 3 晚
10/10
Easy access and very clean
Stacy
於 2025 年 7 月住了 1 晚
10/10
.
Brian
於 2025 年 6 月住了 1 晚
8/10
We enjoyed our stay except for the size of the pull out couch. It’s the size of a single bed. They need to specify that during booking. And it would be nice if breakfast was open until 10:00 on the weekends.
Very friendly staff and very clean.
Denise
於 2025 年 6 月住了 3 晚
6/10
Decent property, but overly priced. Upon check-in, the front desk person left my id and credit card information on the counter for anyone to see. 😡 Decent breakfast.
Beverly
於 2025 年 6 月住了 1 晚
10/10
Cathy
於 2025 年 6 月住了 2 晚
8/10
We’ve stayed at other hotels in Spearfish and this has been the best one so far. The breakfast items were limited, but other than that, it’s a decent place to stay!
Laura
於 2025 年 5 月住了 1 晚
6/10
AC not hooked up to thermostat and he didn't have another room. The sofa bed is terrible and the refrigerator is noisy. The man at the desk was very nice however.
Carol
於 2025 年 5 月住了 1 晚
4/10
They gave our room away to someone else. They did not honor the reservation that we had made months in advance. We had 5 people and instead of the room we reserved with 2 beds and a sofa sleeper, they gave us a room with 1 bed and a sofa sleeper. One of us ended up sleeping on the floor.
They did not give any discounts or any form of compensation for their mistake. They simply told us if we didn’t like it we could find another hotel. Will not stay there again.
Tim
於 2025 年 5 月住了 1 晚
10/10
Ronald L
於 2025 年 5 月住了 1 晚
10/10
Very nice
Sherrill
於 2025 年 3 月住了 1 晚
10/10
Easy
Waynetta
於 2025 年 4 月住了 1 晚
6/10
Lloyd
於 2025 年 4 月住了 2 晚
10/10
Some things a little dated. Furniture and TV need updated. Otherwise it was an excellent stay. I would rebook.
Carolyn
於 2025 年 4 月住了 1 晚
6/10
I would have chosen a better overall rating but the girl who was working at the check in desk was not friendly at all. I had to wait on two occasions at the front entrance. I called and eventually went partially into the back to find her. Another individual ahead of me had the same experience. The gentlemen in the morning were both very nice. The room was dated but clean. The entrance and dining area has had a recent upgrade. Beware of Pet deposit increase to $86.
Valerie
於 2025 年 4 月住了 1 晚
10/10
Michelle
於 2025 年 3 月住了 2 晚
6/10
Check in experience was not friendly and our room keys didn't work.
真實旅客
於 2025 年 4 月住了 1 晚
8/10
After checking in I had to go back to the desk twice to sign things/show my ID, and then received a call the next morning before checkout to verify that I paid my pet fee. I think they were switching computer systems and it was annoying, but the staff were very nice about it. My family loved the breakfast!
Monica
於 2025 年 4 月住了 1 晚
8/10
Lori
於 2025 年 3 月住了 2 晚
6/10
First of all...part of the reason I booked this hotel was for the waterslide in the pool...there's NO slide into the pool and the pool is Very Very Cold!! The hot tub bubbles didnt work, but at least it was hot. They had no towels in the pool area, so we had to take from our room. At least the front desk was nice enough to give me a couple extra towels for our room. Our room was fine, but definitely not fancy. The heater/fan was extremely loud and the refrigerator was noisy as well! Annoying trying to watch TV or sleep! But breakfast was good.
Kristin
於 2025 年 3 月住了 1 晚
8/10
todd
於 2025 年 3 月住了 2 晚
6/10
Had to wait almost 40 minutes to get checked in on Friday afternoon. Front desk was completely unattended. I even called from
My cellphone and the call went unanswered.
The hot tub jets are broken so you are just sitting in hot water. Housekeeping staff was Top Notch- very friendly and attentive as the property was clean
Michelle
於 2025 年 3 月住了 2 晚
10/10
The pool was clean and pretty warm lol
Jacqueline
於 2025 年 2 月住了 1 晚
4/10
Very poor
Had to hunt for check in clerk. When I found her, she said can I help you.
I said yes, I have been waiting to check in. No sorry or anything, no mention of breakfast. Put beside vending machines, noisy. Went back to request room change, had to hunt her down again.
Put us beside breakfast area. Furniture seem worn.
Went to breakfast and a lot of items not replenished.
Not what I consider Hampton standards.
Harold
於 2025 年 3 月住了 1 晚
4/10
Hotel door would not lock and could be accessed without a key card. Hotel staff was notified multiples times and said they would have it repaired but did not. Requested to be moved to different room and this did not happen as unable to accommodate my family in similar room. Also, toilet paper holder was not adhered to the wall and fell out of the wall when using.