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关于诺伊达财富 27 区酒店的点评

4.5 out of 5
诺伊达财富 27 区酒店
Block I, Plot 1A, Sector - 27, Noida, Uttar Pradesh

点评

7.6

还可以

10 分 - 超赞。16 条好评，共有 67 条点评" "
8 分 - 还可以。29 条好评，共有 67 条点评" "
6 分 - 一般。12 条好评，共有 67 条点评" "
4 分 - 很差。7 条好评，共有 67 条点评" "
2 分 - 糟糕。3 条好评，共有 67 条点评" "

8.0/10

清洁度

8.0/10

员工和服务

7.4/10

服务设施

7.4/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

yu ling

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 9 月入住 3 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

Sivapathasunderam

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff are friendly. Wish more of them can speak in English. The driver not knowing English is a problem. The Security Manager, Room Service staff and front desk staff are excellent and helpful. Food is good. Not many activities within walking distance but the security manager assisted me to get transportation.
2023 年 9 月入住 4 晚
General Manager 于 2023年09月25日 的回复
Dear Sivapathasunderam, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback. We're thrilled you found our staff friendly and our service helpful. It’s always great when we are able to leave such a positive impression. Your compliments regarding the Security Manager, Room Service, and front desk staff have been passed on to the respective teams. We apologize for any language barriers you might have encountered with our driver. It is the kind of constructive feedback that helps us identify areas we can improve. We will be actively working to enhance English proficiency across all our staff to better serve our international guests. It is wonderful to hear that you enjoyed our food offerings and local transportation assistance. We regret the lack of nearby activities and will ensure to enhance our recommendations for local attractions. Thank you once again for your valuable feedback. We are looking forward to welcoming you back soon. Thanks & Regards,Sameer LuthraGeneral Manager Fortune Sector 27 Noida

8/10 还可以

Rajiv

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good
stay was very comfortable, Courteous and well mannered staff.
2023 年 6 月入住 2 晚
General Manager 于 2023年09月1日 的回复
Dear Rajiv, Thank you for taking the time to leave a review! We are thrilled to hear that you had a very good and comfortable stay with us. Our team takes great pride in providing exceptional service, and your kind words about their courteous and well-mannered behavior are much appreciated. We hope to welcome you back again soon for another enjoyable experience. Thanks & Regards,Sameer LuthraGeneral ManagerFortune Sector 27 Noida

4/10 很差

HITOSHI

商务旅客
不满意：员工和服务
2023 年 5 月入住 4 晚
General Manager 于 2023年09月1日 的回复
Dear HITOSHI, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards,Sameer LuthraGeneral ManagerFortune Sector 27 Noida

10/10 超赞

Karan Neale

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
VFM Business Hotel in Noida
Nice convenient property located in the main business district of Noida. The staff is very friendly and ensures that you are well looked after.
2023 年 3 月入住 1 晚

8/10 还可以

RAM

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Situated on main road, 2km from filmcity,
2022 年 12 月入住 2 晚
Fortune Sector 27 Noida 于 2022年12月24日 的回复
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

10/10 超赞

Dipak

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
Hygiene
Everything was good except the tea cups which were not properly cleaned.
2022 年 12 月入住 2 晚

8/10 还可以

BHARAT LAKHMAN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff in the Dining Room was execellent. The staff cleaning the rooms was very good. The area outside the hotel was not very good there was a very foul smell from a sewer line esp after it rained.
2022 年 2 月入住 2 晚
Hotel Manager 于 2022年03月21日 的回复
Dear guest, namaste ! at the outset, i would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at fortune inn grazia, noida. While i regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At fortune inn grazia, noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good business hotel for short stay
Hotel is good for short business stay, rooms are good enough in size and washrooms are also neat and clean. Breakfast has very limited options and not so lavish. No other recreational facilities in the hotel. Mall of india is around 1.5 km from hotel. One can opt this property for business trip.
2021 年 12 月入住 1 晚
Warm regards replied by (hotel manager) 于 2021年12月25日 的回复
Dear guest, namaste ! at the outset, i would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at fortune inn grazia, noida. While i regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At fortune inn grazia, noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

8/10 还可以

Rajan

满意：清洁度、员工和服务、客房舒适度
An ageing property
The room is nice and big. Though it needs renovation badly. Signs of wear and tear are everywhere. Staff is friendly and the food is good. The property is very close to main market area. But it’s next to a drain. Overall, though it’s bear a brand name, it is nowhere close to the brand image. An OK property when it comes to overall impression and experience.
2021 年 3 月入住 1 晚
Hotel Manager 于 2021年03月23日 的回复
Thank You Sir for your valuable feed back .

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 2 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 一般

Dipayan

满意：清洁度
Average mid-range hotel. Service can be improved..
OK, Hotel. Cannot say my stay was a pleasure. No toiletries provided unless asked for. Even a simple dental kit, shaving kit or a slipper was missing. Though reserved a room for a single bed, got a twin bed - the reason? Rooms not available. Then what's the use of reservation? Staff at the front desk was professional and quite quick. Room size is quite good.
2019 年 7 月入住 2 晚
Replied by Fortuneinngrazia (Hotel Manager) 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Replied by Fortuneinngrazia (Hotel Manager)

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 一般

Rajesh

不满意：清洁度
Stay
A not so good experience for a business trip. Couple of things didn't go well. Housekeeping misses a lot of things around the room and they take their own sweet time if asked for some thing. The check in was good, the breakfast was good though the choices for the hot breakfast was limited. Overall a not so good/bad experience.
2019 年 5 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 一般

真实旅客

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Overrated on website. Beds were twin size instead of queen.
2019 年 4 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

natasha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall great experience
Overall great experience Hotel is located in a safe neighbourhood. Food is good as well. Very helpful staff
2019 年 3 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

natasha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable
2019 年 3 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 一般

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施
2019 年 2 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Food could be better than what was served. Staff took time to locate booking. Rest was good.
2019 年 2 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 很差

Thomas S

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Overpriced and very unpleasant odors!
The strongest, most foul stench of sewage I've encountered in travelling in Asia for 24 years. The entire hotel stunk. I feel sorry for the staff that have to work in these conditions...and btw- most of the staff were very professional, kind, attentive, etc.
2019 年 2 月入住 3 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Secure and comfortable property; exceptional shower; very attentive staff
2019 年 2 月入住 3 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

Jan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚
Hotel manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel is located within close access to Market. Staff is friendly and courteous. Food is excellent. Room service is on prompt basis and excellent.
2018 年 11 月入住 3 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff is too Good and courteous. Really impressed. Services are excellent. Room rates little costly online sometimes, better call them and book at counter.
2018 年 11 月入住 4 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 一般

Dewesh，Lucknow

满意：员工和服务
不满意：住宿条件和设施
There was a sewer smell in the room. Shower was damaged, took extra time to take a wash.
2018 年 9 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

Michael

满意：客房舒适度，员工和服务
2018 年 9 月入住 3 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 很差

真实旅客

不满意：员工和服务
Overpriced hotel!
Overpriced hotel for the location it is in.
2018 年 1 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

Hemant

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
The Hotel is neat, clean and comfortable. The hotel staff is friendly. However the service requests sometimes needs to be reminded more than once to materialise. The check in is fast but check out takes time.
2017 年 11 月入住 3 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

2/10 糟糕

AK，San Francisco

不满意：员工和服务
They did not have a reservation for us.
We reached the hotel late at night. They claimed they had not heard about any reservation from Expedia. After a long time, they agreed to put us up at another hotel as they had no more rooms. It took us 1 hour to get to the other hotel. We got to bed at 6 am. The next day they said that they had cleared it with Expedia and moved us back to the original hotel. It was a very bad experience so late in the night. Either Expedia or the hotel messed up. I would like to talk to someone in senior management at Expedia to get to understand what went wrong. This will be a big problem to use Expedia in future if we can not depend on reservations made through Expedia.
2017 年 10 月入住 2 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

Michael

满意：员工和服务，清洁度
2017 年 10 月入住 1 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

ed

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
NIce staff, clean hotel, good rates. Airport pick up service was expensive
2017 年 9 月入住 5 晚
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 很差

Col SL

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awful and expensive.
Not a good experience. Too expensive for location. Lacks facilities.
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

Mohd，Aligarh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Great experience.. they provide good environment for stay there
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
good hotel
Everthing was good in hotel, location, staff and cleanliness. Some how I did not find food taste exiting enough to my experience there was no wow effect in taste of food.(average)
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

4/10 很差

Amanjot

不满意：客房舒适度，员工和服务
This one can be avoided!
Not a 5 Star by any standards! There's a garbage dump right next to the hotel which stinks really bad! And the breakfast is very poor as well!
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 一般

真实旅客

Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Good
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

Ajay，Atlanta

满意：客房舒适度，员工和服务
It was nice hotel good breakfast
WIFI Connection was not good in Room the connection was breaking time to time
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

8/10 还可以

vishal，españa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
buena opcion
estuvo bien
Hotel Manager 于 2020年10月16日 的回复
Dear Guest, Namaste !!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida. While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards,

6/10 一般

anil，Mumbai

满意：住宿条件和设施
Average hotel
Its not a luxury hotel but between a 3 and 4 star. Room doors slamming in the night was very loud and disturbing. House keeping was average. In my view it was about 20% too expensive for the standard and location.

8/10 还可以

Geoff，UK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel is clean and staff are very efficient and friendly.Front desk is particularly welcoming.

8/10 还可以

vikrant

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2/10 糟糕

Masroor，Lucknow

不满意：住宿条件和设施，员工和服务
not good
I was not satisfied with your staff they all are seems every time confused

8/10 还可以

jagbir，San francisco

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A very good place to stay
I rated it 4 star because their breakfast is not up to the mark for the price you pay to stay. The hotel staff and service they provide is amazing. The room service is really quick. Stayed here about a week before and came back to stay for another 3 nights.

8/10 还可以

jagbir，San francisco

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely a good place to stay
Booked this hotel for meeting up with my girlfriend who lived in Noida. Definitely 5 star for service. The hotel staff was very courteous and professional in every way. The rooms and the hotel property itself was very clean. Only downside was the breakfast,which was not up to the mark( chicken nuggets,muffins and bacon strips were very yucky) and the overfilled bad smelling trash container outside the hotel property.

10/10 超赞

Risha，Aligarh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent
That was comfortable.

8/10 还可以

POWEN，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A Quiet and Nice place to stay
It's a Quiet, Comfortable, and Nice place to stay. Easy to take an Auto or taxi to go to other places. A chemist and Pizza Hut is next to the hotel. Only one thing about the Free WIFI, if the bandwitdh and speed can be wider and faster, the customers must have a better satisfaction.

8/10 还可以

Rajnish，Noida

满意：住宿条件和设施，清洁度
不满意：客房舒适度
nice stay
nice stay

10/10 超赞

NUSAYR，Hyderabad, India

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Value - beats so-called "5-star"s!
Excellent service and friendly staff but predominantly Hindi-speaking at the room-service or housekeeping level. Food good with healthy low-fat, whole grain, and fresh fruit choices but mostly Indian. Some continental or cereal choices at breakfast.

8/10 还可以

Animesh_jn，Bhopal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A good Business Hotel
THe overall stay was good, I reached the property much earlier thn the stated check-in time and was provided a early check-in, although I had not requested the same. The breakfast spread was limited but good. I would recommend the hotel for stay to others as well.