Dear Guest, Thank you so much for sharing your valuable feedback with us. We are happy to read that you liked our food and had great dining experience. We have shared your kind comments with the team and look forward to welcome you back soon. Warm Regards Kunal Shanker General Manager

尊敬的客人， 非常感谢你分享你的评论。 知道你喜欢我们的自助早餐感觉很棒。 我们希望很快欢迎你回来。 温暖的问候 Kunal Shanker 总经理

Dear Lei, Thank you so much for sharing rating. We wish to welcome you back soon. Warm Regards Kunal Shanker General Manager

亲爱的， 非常感谢您与我们分享您的意见。 我们很高兴知道您喜欢我们的服务和设施。 我们欢迎你回来。 温暖的问候 Sanjay Keswani 总经理

Dear Kehu, Thank you so much for your valuable feedback. It is indeed a pleasure to know that our team could make your visit comfortable and your problem was resolved. We hope you enjoyed our services and facilities. We wish to welcome you back soon. Warm Regards Sanjay Keswani General Manager

Dear Shigehiro,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Anurag RaiGeneral Manager

Dear Harwant,Thank you so much for sharing your valuable feedback with us.We apologize for the inconvenience caused to you, however, please note that the reservation confirmation for a smoking room was sent to you based on your request of a smoking room on a non refundable rate. We did not receive any request for change of room allocation which we would have been happy to accommodate. The cancellation request received by the hotel mentioned a change of plan and therefore as per the policy for non refundable reservations, the retention was charged.We hope you understand and give us another opportunity to welcome you back soon.Warm regards,Suprabhath Roy ChowdhuryGeneral Manager

Dear HAN ,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

お客様、 貴重なご意見をお寄せいただき、誠にありがとうございます。 ご滞在中はご不便をおかけして誠に申し訳ございませんが、現在ソフト改修工事中であることをお知らせいたします。またの機会がございましたら、またのご来館を心よりお待ちしております。 敬具、 スプラバス・ロイ・チョードリー ゼネラルマネージャー

Dear Mohsin,Thank you so much for sharing your valuable feedback with us. We are disappointed to see your rating and would like to hear the detailed feedback. We wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Bishwa,Thank you so much for sharing your valuable feedback with. We are glad that you were impressed by our team, however regret that we could not live up to your expectations with regards to cleanliness measures. I have addressed this to my housekeeping team and assuring you that it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Umang,Thank you so much for sharing your valuable feedback with us. I am really disappointed to see that we could not live up to your expectations with regards to your check in experience and that we could not offer you the requested bed type. I completely understand that bed type preference is really important during the stay, however we could not offer you due to non availability of rooms. We have updated your profile preferences for the future visits and have briefed the team as well. Please accept my sincere apologies and give us another opportunity to welcome you back soon with improved services. Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Bhupinder,Thank you so much for sharing your valuable feedback with us. We really apologize for the inconveniences caused to you during check in. However, would like to share that due to high occupancy we could not provide the requested bed type. Hope you understand and give us another opportunity to welcome you back soon.Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Ranjit, Thank you so much for sharing your valuable feedback with us. I really apologize for the inconvenience caused to you, rest assure it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Vinaydeep,Thank you so much for sharing your valuable feedback with us. We apologise for the inconvenience caused to you and assuring you that it will be taken care of. We wish to welcome you back soon. Warm regards, Suprabhath Roy ChowdhuryGeneral Manager

Dear Hidde,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Mohammad Thank you so much for sharing your valuable feedback with us. We have taken a note of your star rating and wish to welcome you back soon.Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Mohammad, Thank you so much for sharing your valuable feedback with us. I am happy to see that you were impressed by our front office team and really apologies for the inconvenience caused to you at the restaurant. I have personally addressed your concern with the team and it will be taken care of. We hope to welcome you back soon. Warm regards,Suprabhath Roy Chowdhury General Manager

친애하는 윤주님소중한 피드백을 공유해주셔서 진심으로 감사드립니다.투숙하시는 동안 불편을 끼쳐드려 죄송합니다. 나는 우리 팀에 브리핑했으며 이 문제는 처리될 것입니다.진심으로 사과드리며, 곧 다시 인사드릴 수 있는 기회를 주시기 바랍니다.따뜻한 안부 인사,수프라바스 로이 초두리총책임자

Dear Ammar,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Thuvarakeesan,Thank you so much for sharing your valuable feedback with us. I am really disappointed to read that we could not live up to your expectations during the stay. I have personally addressed your concern with the team and assuring you that it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon with improved services. Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Raja,Thank you so much for sharing your valuable feedback with us. We really regret for the inconvenience caused to you during the stay. Rest assure it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards, Suprabhath Roy Chowdhury General Manager

Dear Richa, Thank you so much for sharing your valuable feedback with us. We regret for the inconvenience caused to you during the stay and assuring you that it will be taken care of.Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

Dear Kuldeep,Thank you so much for sharing your valuable feedback with us.We really appreciate and wish to welcome you back soon.Warm regardsSuprabhath Roy ChowdhuryGeneral Manager

Dear Siraju,Thank you so much for sharing your valuable feedback with us. We are sorry for the inconveniences caused to you during the stay due to default in iron. I assure you that it will be taken care of. Please accept my sincere apologies and give us another opportunity to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

Dear Jonathan,Thank you so much for sharing your valuable feedback with us. We regret that we couldn't live up to your expectations and assure you that it will be taken care of.We wish to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

Dear Jose,Thank you so much for sharing your valuable feedback with us. We are glad that you had a great dining experience and our team could make your stay memorable. We wish to welcome you back soon.Warm regards Suprabhath Roy Chowdhury General Manager

Dear Takuya,Thank you so much for sharing your valuable feedback with us. We are glad that you liked the room and cleanliness of the hotel.We wish to welcome you back soon.Warm regardsSuprabhath Roy Chowdhury General Manager

マサカジ様フィードバックをお寄せいただきありがとうございます。ご滞在全体をお楽しみいただけたことをうれしく思います。またのお越しをお待ちしております。敬具ロイ・チョードリーゼネラルマネージャー

Dear Shivam,Thank you so much for sharing your valuable feedback with us. We really appreciate and wish to welcome you back soon. Warm regards Suprabhath Roy Chowdhury General Manager

Dear Somnath,Thank you so much for sharing your valuable feedback with us. We are delighted to read that you had an amazing stay and wish to welcome you back soon.Warm RegardsSuprabhath Roy Chowdhury General Manager

Dear Harsh,Thank you so much for sharing your valuable feedback with us. We regret that we could not live up to your expectations and would like to hear in detail so that we can make your next stay comfortable. We wish to welcome you back with warm hospitality.Warm RegardsSuprabhath Roy Chowdhury General Manager

Dear Anonymous, Thank you so much for sharing your valuable feedback with us. We regret for the inconvenience caused to you due to external factors. However, would like to share that we have aroma management inside the hotel. Hope you understand and give us another opportunity to welcome you back soon. Warm Regards Suprabhath Roychowdhury General Manager

Dear Bhuvnesh,Thank you so much for sharing your valuable feedback with us. It feels great that you enjoyed our services and look forward to welcome you back soon. Warm Regards Suprabhath Roychowdhury General Manager

Dear Suzette,Thank you so much for sharing your valuable feedback with us.We are delighted that you liked our rooms and services.We wish to welcome you back soon.Warm RegardsAmanpreet Singh SandhuDirector Sales and Marketing

Dear Gyan,Thank you so much for sharing your valuable feedback with us.We regret that we could not live up to your expectations with regards to product.We are in a process of renovation and assure you of the positive changes in the hotel very soon. Your feedback is important as it gives us opportunity to improve and we wish to welcome you back soon.Warm RegardsSujith ChandrasekharanGeneral Manager

Dear Atul,Many thanks for sharing your star rating with us.We regret that we could not live up to your expectations and hope to hear from you soon.Warm RegardsSujith ChandrasekharanGeneral Manager

Dear Balwant, Many thanks for sharing your valuable feedback with us. We are delighted that you enjoyed the breakfast and overall services. We look forward to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

Dear Anonymous, Many thanks for sharing your valuable feedback with us. We are happy to see your rating and look forward to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

Dear Rahul, Many thanks for sharing your valuable feedback with us. We are extremely sorry for the discomfort you had during your stay. As per your discussion with our Front Office Manager with regards to inconvenience caused, please rest assure that your feedback is taken up with the concern team member very seriously. Corrective actions will be in place on your next visit. We request you to give us another opportunity so that we can depict our improved services. Looking forward to hear from you soon. Warm Regards Sujith Chandrasekharan General Manager

Dear Harish, Many thanks for sharing your valuable feedback with us. It feels great that you had a overall peaceful stay, however we have taken a note of your suggestions and will definitely work upon it. We hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

Dear Liban, Many thanks for sharing your valuable feedback with us. We are happy to read that you find our pricing competitive and the way your problem was handled by team. However, we are extremely sorry for the inconvenience caused to you during the stay. We assure you that no other guests feel this way again and hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager

Dear Aarzoo, Thank you so much for sharing your valuable feedback with us. We are sorry for the inconvenience caused to you during your stay. Rest assure it will be taken care of. We hope you will give us another opportunity to welcome you back soon. Warm Regards Sujith Chandrasekharan General Manager