行政双人房或双床房 | 高档床上用品、客房内保险箱、办公桌、折叠床/加床(额外收费)

关于阿马塔斯国际酒店 - 奥利安酒店的点评

3 out of 5
阿马塔斯国际酒店 - 奥利安酒店
6 Green Park Main, Opposite Sukhmani Hospital, New Delhi

点评

5.4
10 分 - 超赞。2 条好评,共有 8 条点评" "
8 分 - 还可以。1 条好评,共有 8 条点评" "
6 分 - 一般。0 条好评,共有 8 条点评" "
4 分 - 很差。2 条好评,共有 8 条点评" "
2 分 - 糟糕。3 条好评,共有 8 条点评" "

6.4/10

清洁度

5.6/10

员工和服务

5.6/10

住宿条件和设施

点评

4/10 很差

Mohammed Jaffer

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The flor tiles were broken. The toilet were not clean
2019 年 12 月入住 1 晚
Team, Reservations 于 2020年01月23日 的回复
Dear Guest, Greetings from Hotel Amaltas International, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Amaltas International. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, Hotel Amaltas International

8/10 还可以

真实旅客

满意:清洁度、员工和服务、客房舒适度
Location is not accurate
On Hotels.com site this hotel appears to be close to Ambience Mall & Nelson Mandela Marg ... beware; IT IS NOT. Reception staff were courteous and nice, but had difficulty finding my reservation. Ordered food to my room; that was very good & delicious.
2018 年 11 月入住 1 晚
Reservations 于 2020年01月26日 的回复
Dear Guest, Greetings from Hotel Amaltas International, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Amaltas International. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, Hotel Amaltas International

4/10 很差

Halla

不满意:员工和服务
Disappointing stay
Bad service, constantly had to ask for clean towels. One night they didn’t even have the paid reservation on file and refused to give us a room until 1:45am. Will not be staying again.
2018 年 12 月入住 1 晚
Reservations 于 2020年01月26日 的回复
Dear Guest, Greetings from Hotel Amaltas International, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Amaltas International. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, Hotel Amaltas International

2/10 糟糕

Halla

不满意:员工和服务
Not pleased.
Cleanliness and quality of the rooms is quite variable. Stayed here off and on with my husband and parents while visiting family in Delhi. The worst was when we arrived for check in at midnight after traveling for 7hrs and they had no record of our booking (I had prepaid two rooms on hotels.com and we’d already stayed there 8 nights). After one and a half hours they finally put my parents in one of their rooms a staff member had been sleeping in and put my husband and I next door in the same. Why did it take so long? And the guy that carried our baggage next door had the audacity to ask for a tip at 1:45am.
2018 年 11 月入住 4 晚

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 2 晚
Reservations 于 2020年01月26日 的回复
Dear Guest, Greetings from Hotel Amaltas International, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Amaltas International. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, Hotel Amaltas International

2/10 糟糕

Mudit,New Delhi

不满意:清洁度、员工和服务、住宿条件和设施
Not a clean hotel
Bathroom was very dirty. Staff was rude. I dont recommend this hotel.
2017 年 12 月入住 1 晚
Reservations 于 2020年01月26日 的回复
Dear Guest, Greetings from Hotel Amaltas International, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Amaltas International. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, Hotel Amaltas International

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
The hotel is nice and the staff is very kind, rooms are clean.I had a great stay in your hotel.
Reservations 于 2020年01月26日 的回复
Dear Guest, Greetings from Hotel Amaltas International, New Delhi! We refer to your recent stay at Hotel Amaltas International and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to Hotel Amaltas International, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm Regards, Team, Hotel Amaltas International

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Facilities
Good hotel with good amenities.Nice and friendly staff.Recommended to all.
Reservations 于 2020年01月26日 的回复
Dear Guest, Greetings from Hotel Amaltas International, New Delhi! We refer to your recent stay at Hotel Amaltas International and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to Hotel Amaltas International, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, Team Hotel Amaltas International