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关于巴巴华丽酒店的点评

2.5 out of 5
巴巴华丽酒店
7795 Arakashan Road, New Delhi, Delhi N.C.R

点评

5.8
10 分 - 超赞。2 条好评，共有 12 条点评" "
8 分 - 还可以。1 条好评，共有 12 条点评" "
6 分 - 一般。4 条好评，共有 12 条点评" "
4 分 - 很差。3 条好评，共有 12 条点评" "
2 分 - 糟糕。2 条好评，共有 12 条点评" "

6.8/10

清洁度

6.4/10

员工和服务

6.2/10

住宿条件和设施

点评

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
An average hotel with okay services
The rooms were not clean. Shower was not working properly. Had to change 3 rooms.

4/10 很差

U G，Kanpur

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Fraudulent THUGS
I had recently booked a room in this hotel through Expedia. The stay was satisfactory as you would expect it from any hotel at a price of Rs. 1260/night. My itenerary from the website gave me a clear breakup of the basic price and the applicable taxes. However when I tried to check out of the hotel, I was told that the price quoted in the itenerary (incl. of room rent and taxes) was irrelevant if I paid through card. They tried to charge a whopping 24% extra on the qouted price (which was already incl. of all taxes) and upon much discussion I ended up paying a 9% extra on the quoted price. They told me that the base price and taxes given in the itenerary were irrelevant and were related to the commission charged by the booking website which is complete non sense. Btw, let me tell you that they tried to dupe me with the same scheme exactly a week ago when I stayed at the same hotel but I was able to get through without paying any extra amount when paid via a debit card. What I infer from their practice is that they are engaged in tax evasion so its better you pay by cash or pay the amount upfront at the time of booking from the website itself. Be careful. Thanks

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
A little pricy but convenient location
This hotel is at well lit and well known road, which is convenient when telling your auto rickshaw driver where the place is. It's nearby to Connaught Place, a huge main circle of Delhi. The hotel itself was friendly enough. Room was clean, sheets and bathroom was clean. The bed itself was a little too soft but it was doable. No microwave though and the fridge wasn't really working. Also thought there was suppose to be a restaurant and free breakfast, but was told that there wasn't.

4/10 很差

masa，japan

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
not clearly
デリーに深夜に到着するため送迎サービスもつけて宿泊。深夜の到着もあってかフロントの対応は全く愛想なし。 シャワーはお湯が出ず（フロントに言えば出る？）部屋も清潔感があまりない感じ。 駅からのアクセスはとても良いので、とにかく寝るだけ、という方にはおすすめです。
Hotel Management 于 2016年05月18日 的回复
We are really sorry to hear that you were not happy with our service and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service

6/10 一般

Surajit

满意：清洁度、住宿条件和设施、客房舒适度
Hotel Management 于 2016年07月23日 的回复
Thank you for taking time to rate our services and your stay experience with us.

6/10 一般

Carole，Australia

满意：客房舒适度，清洁度
Quiet and comfortable
I had booked a twin room but was given a double room. This isn't uncommon anywhere in the world. I was told to wait 10 minutes while they arranged another room but it took nearly an hour. After a long international flight this wasn't an ideal start but the twin room we got was very clean and comfortable. We had an internal room with no windows which was a blessing in disguise as we couldn't hear the continual tooting and noise from outside.
Hotel Management 于 2016年05月18日 的回复
We appreciate your time and efforts in putting a review for us and we are also sorry to hear that you were not happy with our service and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.

6/10 一般

mats

满意：员工和服务
Hotel Management 于 2014年09月6日 的回复
we appreciate your time and effort in rating us

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best deal
This is great hotel ,the tariff was reasonable and the rooms were modest and clean. the staff was superb, very friendly nd helpful. The railway station was a short walk away. The hotel is decent for the value services.The rooms are very correct, we stayed here, as we passed end of our trip. All their employees will cater very politely, worrying all the time that everything is correct. It has a very nice restaurant where the requested charge which reported that meal on the menu, they bring you about 20 minutes later, during which time I was the owner of the remote control of the TV. Best value in Delhi for the money and I will definitely use this as my base on future trips.
Hotel Management 于 2015年01月3日 的回复
we are glad to hear that you had a great stay with us and we also appreciate your effort and time taken in reviewing us and we are grateful that you found the services and the efforts of the staff impressive we hope that you will consider us for your future visits

10/10 超赞

Chris，san sabastian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Valor por su dinero
el hotel situado a 5 minutos a pie de la nueva estación de tren de Nueva Delhi. situado en una calle amigable con los turistas. la habitación estaba limpia, el servicio era amable y servicial y el desayuno era bueno.
Hotel Management 于 2015年01月3日 的回复
we appreciate your effort and time in reviewing us and we are glad that you had a great stay with us and you liked our services . we hope that you would consider us for your future stay

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、客房舒适度
Hotel Management 于 2014年09月6日 的回复
thank you for your time and effort in rating us

6/10 一般

Susanne，Berlin, Germany

满意：客房舒适度，员工和服务
Nice, spacious rooms with beautiful bahtrooms and rather fast room service, although communication is hard at times if you do not speak Hindi. There is no dining hall nor any breakfast buffet (as was advertised by hotels.com by the time I booked). You get your breakfast delivered to your room from a short list of possible choices. But you have to place your order before a certain time or it will count towards your overall room service bill. There also was no tea-making facility in the room, although the hotels.com website said so. The neighborhood is loud and dirty and rikshaw wallas ask hilarious prices if you are non-indian, but that's what Paharganj is like overall.
Hotel Management 于 2014年09月6日 的回复
we are glad that you liked our rooms and services and we are also sorry to hear certain confusions that led to hamper the whole experience nevertheless we appreciate you time and efforts in reviewing us

2/10 糟糕

真实旅客

满意：客房舒适度，清洁度
不满意：员工和服务
空港送迎サービスは無し。　NO free pick-up service
インディラガンジー空港でこのホテルに電話をしても、送迎に来る気が無いようでした。事前のメールをしても、返信はありませんでした。事前にお金を払っているのにもっと要求されそうになりました。 部屋は綺麗ですが二度と泊まりたくはないです。
Hotel Management 于 2015年01月3日 的回复
we are sorry to heat that there has been some misunderstanding and we apologize for the same and we hope that you would not let that hamper your impression of our services