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关于经典外交官酒店的点评

3.5 out of 5
经典外交官酒店
A-4, NH-8, Mahipalpur, Near IGI Airport, New Delhi, Delhi N.C.R

点评

7.0

还可以

10 分 - 超赞。68 条好评，共有 482 条点评" "
8 分 - 还可以。210 条好评，共有 482 条点评" "
6 分 - 一般。118 条好评，共有 482 条点评" "
4 分 - 很差。55 条好评，共有 482 条点评" "
2 分 - 糟糕。31 条好评，共有 482 条点评" "

7.6/10

清洁度

7.4/10

员工和服务

6.8/10

服务设施

7.2/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 12 月入住 3 晚
Vimal 于 2017年12月19日 的回复
Thanks for staying with us.

6/10 一般

TZUPING

满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
No hot water to bath, and no hair-dryer!
it's my three-time stay, worse and worse, No hot water to bath, and no hair-dryer!
2017 年 10 月入住 2 晚
Vimal 于 2017年11月9日 的回复
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 还可以

Kami，New York

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
轉機的好飯店，值得短期住宿
離機場很近，大約十五分鐘內的車程而已，非常方便。二十四小時的客房服務很方便，東西也好吃。但是，價格實在太貴了，類似的餐點在十分鐘不到的車程內，只有不到一半的價錢。如果不介意的話，可以自行到外面餐廳購買。另外，房間大小適中，不會太小。在差不多價錢的飯店房間中，算是不錯的選擇。下次轉機的話，應該會再選擇這家飯店哦！
crs@classichotelsindia.com 于 2016年10月4日 的回复
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 一般

Yan，香港

机场接送/wifi/热水
入住手续办理简便，酒店有机场接送服务（连停车费收了我们750卢比）。我们是订的家庭房，清洁程度一般，冲凉没有热水，但我们当时飞机晚点基本上等于是入住为了冲个凉睡3-4小时就要出门了，所以没有纠结。有提供免费wifi，但根据每个人带的电子设备而提供账号，譬如如果你有两个手机一个ipad，就告诉他们有3个设备，要不然给的账号密码只默认供应一个设备使用。
Vimal 于 2017年11月7日 的回复
Thanks

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

andrew

满意：清洁度、员工和服务、住宿条件和设施
Amenities around property ok for me. Alot of noise in AM within the hotel including dragging furniture around the stone floors. Went on all night. Road noise but that is understandable. WiFi and shower good.
2024 年 4 月入住 1 晚

4/10 很差

CHIHO

不满意：住宿条件和设施
2023 年 8 月入住 1 晚

10/10 超赞

Mandeep

2023 年 7 月入住 1 晚

2/10 糟糕

SUNIL

2023 年 5 月入住 1 晚

10/10 超赞

Tania

满意：清洁度、员工和服务、住宿条件和设施
It was very easy to get to the airport. Staff were very nice also. I’d stay there again.
2023 年 5 月入住 1 晚

8/10 还可以

Titli

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was overall safe, convenient and comfortable for a nice family stay. Room was as per photo. Food and airport transportation is overpriced
2023 年 5 月入住 1 晚

8/10 还可以

Sharandeep

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here for one night after arriving in Delhi, we checked in at around 1am, and had no issues with check in. We had initially booked 3 rooms for 7 people but on the night added an additional room and they were able to accomodate. With traffic getting out of delhi airport, the hotel is around 30-40mins away by car. The room itself was clean, and the breakfast buffet was nice. The staff were all very friendly. There was hot water and AC worked. For the number of people we had and the price we paid we have no complaints. One thing to note, they mention parking is available, but parking is just outside the hotel, so I can imagine at times parking might be difficult as there is only enough space for a few cars.
2023 年 4 月入住 1 晚

6/10 一般

Sagarika

与家人出行
满意：员工和服务，清洁度
Overall a good stay. We needed a place for about 5 hours and it served the purpose. The staff was overall very friendly. The front desk person seemed a little short on patience. The wifi is not enough for working. They gave us the password on two tiny pieces of paper but it was so faded that it took us a really long time to figure it out!
2022 年 8 月入住 1 晚

10/10 超赞

PANKAJ

商务旅客
Ambience Cleanliness Responsive staff and prompt services Food taste good Main important closest to airport and even having heavy traffic you can reach airport in 40min otherwise 10min drive
2022 年 7 月入住 2 晚

8/10 还可以

Varaprasad

2022 年 6 月入住 1 晚

8/10 还可以

Praveen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to the airport
Very close to the airport, fine for a quick overnight stay, basic facilities.
2020 年 2 月入住 1 晚
manager 于 2020年02月26日 的回复
Dear Sir, Thanks for staying with us. We appreciate your feedback! Regards

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Safe haven .
Friendly welcome. Good levels of security - both at reception and in bedrooms. Spacious shower, with sensible drainage, leaving rest of bathroom with a dry floor. Excellent air conditioning. External photos of hotel are misleading, as it is faced by a flyover ! Then, traffic on the exit road from flyover often builds up, so outside of hotel can often feature near stationary vehicles, many of which are using their horns. So, ask for a rear facing room !
2020 年 2 月入住 3 晚
Manager 于 2020年02月26日 的回复
Dear Sir, Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future. Regards

6/10 一般

Minoru

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
アメニティは、ほぼ無いに等しい。インドを自分の足で歩くと分かりますが、部屋の中を裸足で歩きたく無い。スリッパ持参は必須です。ヘヤドライヤーを常備して無いのはやむ無しとして、フロントに依頼して持って来てもらったドライヤーが最悪。汚れているばかりか、ファンの羽根の何枚かが欠けていてスイッチを入れるととんでもない騒音がする。疲れていたので文句をいう気にもなりませんでした。 空港のスカイシティに近いですが、そこに至るまでには度胸が必要です。向かいの空き地を工事しているせいもあり、とにかく埃っぽい。野良犬も沢山います。インドのホテルはこんなもんと割り切ることもできますが、ドライデーだったことが評価を下げてるかも。 フロント以外のスタッフは気さくに会話が出来ました。本来インド人は勤勉で、嫌いな訳じゃありませんが教育がなっとらん。
2020 年 2 月入住 1 晚
Manager 于 2020年02月14日 的回复
Dear Sir, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 很差

Tesh，Sydney

不满意：清洁度、服务设施、住宿条件和设施
I was checked in for one night to sleep after a long flight, but I was in a terrible room full of noises ( maybe aircon), I couldn't sleep. Then I complained to the front desk (no apologised), then they changed me to another room which was okay. But still, I think it's not worth to amount I paid.
2020 年 1 月入住 1 晚
Manager 于 2020年02月14日 的回复
Dear Sir, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 还可以

Tanveer

团体旅客
满意：客房舒适度，住宿条件和设施
Bit pricy
Expensive when compared to other hotels with similar services
2020 年 1 月入住 1 晚
Manager 于 2020年02月26日 的回复
Dear Guest, Thanks for staying with us. We appreciate your feedback which you have shared with us.

6/10 一般

Marie-Françoise

团体旅客
满意：员工和服务
不满意：客房舒适度
2019 年 12 月入住 1 晚
Manager 于 2020年02月26日 的回复
Dear Guest, Thanks for staying with us. We appreciate your feedback! Regards

8/10 还可以

Brigitte

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Hotel
good hotel near IGI, very friendly staff. Room was clean and comfortable. Internet is very good.
2019 年 12 月入住 1 晚
Manager 于 2019年12月28日 的回复
Dear Guest, Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future. Regards

8/10 还可以

真实旅客

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Likes: clean, easy to fit 5 people in 1 room which was important to us, 2 bathrooms in our room which was excellent for 5 people Dislikes: hotel arranged airport shuttle was overpriced compared to uber, outside noisy street
2019 年 12 月入住 2 晚
Manager 于 2019年12月24日 的回复
Dear Sir, Thanks for staying with us. We appreciate your feedback! We will try to revise the cab charges.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚
Manager 于 2019年12月24日 的回复
Thanks for staying with us. We appreciate your ratings!

8/10 还可以

RAJIV

满意：清洁度、员工和服务、客房舒适度
2019 年 12 月入住 1 晚
Manager 于 2019年12月12日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Nash，Canada

商务旅客
满意：员工和服务，清洁度
We had problems with shower Staffs are very friendly
2019 年 12 月入住 5 晚
Manager 于 2019年12月12日 的回复
Dear Sir, Thanks for for Feedback , we will rectify the issue. Regards

2/10 糟糕

真实旅客

不满意：清洁度、服务设施、住宿条件和设施
There was no hot water for a shower the roo. Was small and smelled of wee , it was just dirty all round
2019 年 12 月入住 1 晚
Manager 于 2019年12月10日 的回复
Dear Sir, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 糟糕

真实旅客

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Expedia had not booked the room despite 100% advance. Hotel denied entry and says that booking came after rooms sold out. I reached hotel in the morning 8am and was told that rooms are under cleaning and I will get in 1 hour. I wanted to go to conference so kept luggage and left. Came at 7 pm to know that rooms are full and my booking was invalid. They denied room. I protested and showed the booking confirmation but after some time dumped me in pathetic hotel room 1 km from hotel. Somehow stayed as it was late. Not sure whose mistake but I am suferer. Will never book from Expedia and stay in this hotel.
2019 年 12 月入住 1 晚
Maneger 于 2019年12月7日 的回复
Dear Sir, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 超赞

Sriratnakumar

2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

2019 年 11 月入住 1 晚
Manager 于 2019年11月28日 的回复
Thank you for your ratings, we are happy to hear that your stay was a pleasant one.

2/10 糟糕

真实旅客

不满意：服务设施，清洁度
Noisy - upstairs noisy. Street noisy. Owner told me I have to pay for 3 days minimum even I needed only two days
2019 年 11 月入住 1 晚
Rinsee 于 2019年11月18日 的回复
Honorable Guest, We’re sorry you were unhappy, Kindly provide your booking ID no. or check-in check-out date so That I could check your reservation and rectify the issue. Regards

8/10 还可以

Marie-Françoise

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bon hôtel, bonne attention de toute l'équipe et situé à proximité de l'aéroport de New Delhi.
2019 年 9 月入住 1 晚
Manager 于 2019年10月9日 的回复
Thank you for your comment and ratings, We appreciate your feedback!

8/10 还可以

真实旅客

团体旅客
满意：员工和服务、服务设施、住宿条件和设施
Buena ubicación, un poco ruidoso el exterior pero se puede descansar bien, muy cerca del aeropuerto
2019 年 9 月入住 1 晚
Rinsee 于 2019年09月24日 的回复
Dear Sir, Thanks for staying with us,Your continued support and suggestions have helped us to become better. We appreciate your time .

4/10 很差

JUNICHIRO

不满意：员工和服务
待たされた
ホテルズコムで間際に予約しましたがホテルでなかなか確認が取れず1時間くらい待たされました。
2019 年 9 月入住 1 晚
Rinsee 于 2019年09月21日 的回复
Dear Sir, We’re sorry you were unhappy, please note reception had taken time to confirm your reservation because we have not received any reservation from Booking Portal (By which you have Booked your Room).

8/10 还可以

真实旅客

2019 年 8 月入住 1 晚
Manager 于 2019年09月6日 的回复
​Thank you for your comment and ratings, hope to see you in near future with our better services.​

6/10 一般

真实旅客

与家人出行
不满意：住宿条件和设施，清洁度
Disappointed
Not very clean,air conditioning not working,tv channels only in Hindi No proper toiletries.the towel are smell of bleach and very very worn out. The room service are very slow had to wait for food long time. No wake up call even though we requested it.the car to take us to airport are very late we almost missed our flight (it’s not free by the way) Will not recommend this hotel to anyone.
2019 年 7 月入住 1 晚
Rinsee 于 2019年08月17日 的回复
Dear Sir, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kindly mention your Booking ID so that I could check with Hotel. I will for your revert.

10/10 超赞

angel

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚
manager 于 2019年07月3日 的回复
Thanks for staying with us. We appreciate your feedback!We appreciate your feedback!

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff is AMAZING, the hotel is clean and comfortable. In a busy area, the guards outfront and the staff themselves made us feel so safe!! The food is also delicious and everyone is so helpful. Could not recommend enough, if you come to Delhi, you should definitely stay here!!!
2019 年 4 月入住 2 晚
Manager 于 2019年05月11日 的回复
Dear Sir, Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Staff , food and Room are great Wifi for apple device needs to be sorted
2019 年 4 月入住 1 晚
Manager 于 2019年04月22日 的回复
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property is good middle class hotel near the International Airport. Nothing fancy, but clean, great staff, and adequate restaurant.
2019 年 4 月入住 2 晚
manager 于 2019年04月13日 的回复
Thanks for staying with us. We appreciate your feedback! we are trying to upgrade our self, hope to see you in near future with our better services.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay away
Dirty disgusting. Checked in and Ac unit poured water in our room. Went to front desk and asked to switch to another room immediately. They said have to check it out. Had to argue for a new room wasted 1 hr of my time. Only positive is restaurant. Hotel staff just hands key at check in doesn’t explain or tell you anything.
2019 年 3 月入住 2 晚
Manager 于 2019年04月2日 的回复
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 还可以

Ms.Bajaj，The Netherlands

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nette kamer, goeie roomservice! Shuttle service was erg goed geregeld! Zeker een aanrader!
2019 年 3 月入住 2 晚
Manager 于 2019年04月2日 的回复
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Good for the price and that it was for a transit halt
2019 年 3 月入住 1 晚
Manager 于 2019年04月2日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Harmeet

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay for layover flight from check in to check out everything was great
2019 年 3 月入住 1 晚
Manager 于 2019年03月14日 的回复
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services. We hope that you would continue to stay with us again in the future.

6/10 一般

JD

商务旅客
满意：清洁度
Considerable road noise and hallway noise. Not very impressed by professionalism of staff.
2019 年 2 月入住 1 晚
Manager 于 2019年03月11日 的回复
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 一般

真实旅客

满意：服务设施，员工和服务
2019 年 2 月入住 1 晚
Manager 于 2019年04月2日 的回复
Thanks for staying with us.I appreciate your ratings! We hope that you would continue to stay with us again in the future.

6/10 一般

Servesh

满意：住宿条件和设施，清洁度
2019 年 2 月入住 1 晚
Manager Classic Hotel 于 2019年02月14日 的回复
Thank you for your comment and ratings, hope to see you in near future with our better services.

4/10 很差

真实旅客

满意：客房舒适度
不满意：员工和服务，清洁度
2019 年 2 月入住 1 晚
Manager 于 2019年04月2日 的回复
Thanks for staying with us.I appreciate your ratings! hope to see you in near future with our better services.

8/10 还可以

真实旅客

2019 年 1 月入住 1 晚
Manager 于 2019年01月30日 的回复
Thanks for staying with us. We appreciate your ratings!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Nice stay . Very close to airport . 24 hour shuttle service . Food is expensive .
2019 年 1 月入住 1 晚
Rinsee 于 2019年01月16日 的回复
Dear Sir, Thanks for your time to give us a rating, we have multi-cuisine restore, over there you can get buffet menu, that is on a reasonable price, as well as you can get food varieties also. Regards