华丽双人房或双床房, 1 间卧室 | 客房内保险箱、熨斗/熨板、折叠床/加床(额外收费)、免费 WiFi

关于签名大酒店的点评

3 out of 5
签名大酒店
1-A Sub-district Center, Hari Nagar, New Delhi, Delhi

点评

6.6
10 分 - 超赞。1 条好评,共有 8 条点评" "
8 分 - 还可以。2 条好评,共有 8 条点评" "
6 分 - 一般。4 条好评,共有 8 条点评" "
4 分 - 很差。0 条好评,共有 8 条点评" "
2 分 - 糟糕。1 条好评,共有 8 条点评" "

6.0/10

清洁度

7.2/10

员工和服务

6.0/10

服务设施

6.2/10

住宿条件和设施

点评

6/10 一般

Bhaskaran

Foods was good
Location was so good but.the hotel receptionist are not aware about my booking and has allowed a small room . Since it was mid night , I checked with him about this issue but he has stated that this is only available room for online booking. I stayed in the small room for a night but the next day when I joined for free breakfast they told it I’d not in my booking. It was too much for me so I approached the hotel receptionist again with the issues which I am facing. After some time the receptionist, day shift person apologies and told now only they got confirmed from the online booking team about this. Please make sure proper intimation of booking before reaching at any facility
2019 年 9 月入住 3 晚

8/10 还可以

真实旅客

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service and property is in good area. Experience good .
2019 年 9 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Iam very sorry to say that Over all it's a bad experience , none of the facilities is functional ,wardrobe , dusty, no remote control For tv , safe locker battery low cannot lock valuable , no bath mats water collection on floor ,toilet flush not working properly , no hot water supply poor communication .and poor response to any requests. Fridge not working ,fungus on wall , balcony not accessible. Food in restaurant is fantastic .
2019 年 8 月入住 1 晚

6/10 一般

真实旅客

2019 年 7 月入住 1 晚

6/10 一般

真实旅客

2019 年 6 月入住 8 晚

8/10 还可以

真实旅客

满意:住宿条件和设施,员工和服务
2019 年 1 月入住 5 晚
Ravi Ranjan Kumar 于 2019年01月28日 的回复
Thank you for your stay at our hotel and sharing your feedback in this review. We are glad that your experience here was to your satisfaction. We are delighted that our associates offered you desired level of services. We are indeed grateful and encouraged by your feedback. Many thanks for your positive recommendation. We look forward to welcoming you back soon. Best Regards, Ravi Kumar Ranjan Head Operations & Marketing,

10/10 超赞

Rahul

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 5 晚
Ravi Kumar Ranjan 于 2018年06月2日 的回复
Dear Guest, Thank you for your stay at our hotel and sharing your feedback in this review. We are glad that your experience here was to your satisfaction. We are delighted that our associates offered you desired level of services. We are indeed grateful and encouraged by your feedback. Many thanks for your positive recommendation. We look forward to welcoming you back soon. Best Regards, Ravi Kumar Ranjan, Head Operations & Marketing,

6/10 一般

Monique,Perth WA

满意:员工和服务
不满意:住宿条件和设施,清洁度
Hotel close to where we needed to go.
Hotel is very run down and desperately needs an upgrade. Staff were great. Room was mouldy and some of the furniture was very outdated. Paint flaking off the walls. Floors dusty and dirty. Room service was great, food was great. Bed comfortable and clean, stayed for 6 nights and housekeeping only came twice to ask if we needed new towels etc.
2017 年 10 月入住 6 晚
Ravi Kumar Ranjan 于 2017年11月12日 的回复
Dear Guest, Thank you for your stay at our hotel and sharing your feedback in this review. We are glad that your experience here was to your satisfaction.We have noted your detailed feedback with great concern, we sincerely regret your experience and thank you for bringing this to our attention and ensured that necessary steps are taken to avoid any reoccurrence of similar incidents. We are indeed grateful and encouraged by your feedback. Many thanks for your positive recommendation. We look forward to welcoming you back soon. Best Regards, Ravi Kumar Ranjan Head Operations & Marketing